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      • 1998
      • Article

      Looking Inside the Fishbowl of Creativity: Verbal and Behavioral Predictors of Creative Performance

      By: J. Ruscio, D. M. Whitney and T. M. Amabile
      This study set out to identify specific task behaviors that predict observable product creativity in three domains and to identify which of those behaviors mediate the well-established link between intrinsic motivation and creativity. One-hundred fifty-one... View Details
      Keywords: Creativity; Cognition and Thinking; Behavior
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      Ruscio, J., D. M. Whitney, and T. M. Amabile. "Looking Inside the Fishbowl of Creativity: Verbal and Behavioral Predictors of Creative Performance." Creativity Research Journal 11, no. 3 (1998): 243–263.
      • September 1997 (Revised May 1998)
      • Case

      Mitsubishi Motor Manufacturing of America: The Quest for a Model Workplace

      By: Lynn S. Paine and Dale Coxe
      This case details the sexual harassment case brought against Mitsubishi Motor Manufacturing of America by nearly 300 female employees in April 1996. The recommendations developed for the company by former U.S. Labor Secretary Lynn Marten are presented. In response to... View Details
      Keywords: Ethics; Moral Sensibility; Groups and Teams; Organizational Culture; Organizational Change and Adaptation; Behavior; Attitudes; Problems and Challenges; Working Conditions; Crime and Corruption; Auto Industry; United States
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      Paine, Lynn S., and Dale Coxe. "Mitsubishi Motor Manufacturing of America: The Quest for a Model Workplace." Harvard Business School Case 398-028, September 1997. (Revised May 1998.)
      • August 1997 (Revised December 1997)
      • Case

      Harassment at Work?

      By: Lynn S. Paine and Dale Coxe
      Presents three scenarios involving behavior that could arguably be called sexual harassment. The first scenario is set in a medical supply company in an unnamed emerging market region. The second is set in a New York-based securities firm. The third is set in a U.S.... View Details
      Keywords: Working Conditions; Organizational Culture; Problems and Challenges; Ethics; Moral Sensibility; Groups and Teams; Crime and Corruption; Attitudes; Behavior; Labor and Management Relations; Medical Devices and Supplies Industry; Financial Services Industry; New York (city, NY); United States
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      Paine, Lynn S., and Dale Coxe. "Harassment at Work?" Harvard Business School Case 398-001, August 1997. (Revised December 1997.)
      • May 1997
      • Teaching Note

      Consumer Behavior Exercise (A) - (F) (TN)

      By: John A. Deighton and Susan M. Fournier
      Teaching Note for (9-596-039)--(9-596-044). View Details
      Keywords: Consumer Behavior
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      Deighton, John A., and Susan M. Fournier. "Consumer Behavior Exercise (A) - (F) (TN)." Harvard Business School Teaching Note 597-041, May 1997.
      • March 1997
      • Background Note

      Note on Customer Behavior

      By: Gerald Zaltman
      A review of selected key concepts that are useful for understanding customers. The importance of understanding customers is also discussed, along with a short description of new frontiers in the study of customer behavior. View Details
      Keywords: Knowledge; Marketing; Consumer Behavior
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      Zaltman, Gerald. "Note on Customer Behavior." Harvard Business School Background Note 597-057, March 1997.
      • 1997
      • Working Paper

      Learning When It's Safe: A Group-level Investigation of Antecedents and Consequences of Learning Behavior

      By: Amy C. Edmondson
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      Edmondson, Amy C. "Learning When It's Safe: A Group-level Investigation of Antecedents and Consequences of Learning Behavior." Harvard Business School Working Paper, No. 97-069, March 1997.
      • December 1996
      • Background Note

      Environmental Behavior And Corporate Reputation

      By: Stephen A. Greyser
      Keywords: Corporate Social Responsibility and Impact
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      Greyser, Stephen A. "Environmental Behavior And Corporate Reputation." Harvard Business School Background Note 597-014, December 1996.
      • November 1996 (Revised December 1996)
      • Case

      Rogers Communications, Inc.: The Wave

      By: John A. Deighton, Karsten Voermann and Reginal Gilyard
      Rogers Communications, Inc., Canada's largest cable television provider, is deciding how it should respond to developments that appear to portend the convergence of its industry with the computing and telecommunications industries. In particular, it is investigating... View Details
      Keywords: Decisions; Innovation and Invention; Marketing Strategy; Market Entry and Exit; Internet and the Web; Mobile and Wireless Technology; Consumer Behavior; Technology Adoption; Telecommunications Industry; Canada
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      Deighton, John A., Karsten Voermann, and Reginal Gilyard. "Rogers Communications, Inc.: The Wave." Harvard Business School Case 597-050, November 1996. (Revised December 1996.) (request a courtesy copy.)
      • 1996
      • Working Paper

      How Do Motivation and Task Behaviors Affect Creativity? An Investigation in Three Domains

      By: John Ruscio, Dean Whitney and Teresa M. Amabile
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      Ruscio, John, Dean Whitney, and Teresa M. Amabile. "How Do Motivation and Task Behaviors Affect Creativity? An Investigation in Three Domains." Harvard Business School Working Paper, No. 97-022, September 1996.
      • August 1996
      • Article

      Egocentric Interpretations of Fairness in Asymmetric, Environmental Social Dilemmas: Explaining Harvesting Behavior and the Role of Communication

      By: K. A. Wade-Benzoni, A. E. Tenbrunsel and M. H. Bazerman
      Keywords: Behavior; Communication
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      Wade-Benzoni, K. A., A. E. Tenbrunsel, and M. H. Bazerman. "Egocentric Interpretations of Fairness in Asymmetric, Environmental Social Dilemmas: Explaining Harvesting Behavior and the Role of Communication." Organizational Behavior and Human Decision Processes 67, no. 2 (August 1996): 111–126.
      • 1996
      • Chapter

      Commercial Technology: Imaginative Understanding of User Needs

      By: D. A. Leonard and J. Doyle
      Keywords: Information Technology; Service Delivery; Consumer Behavior; Perception; Business Ventures
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      Leonard, D. A., and J. Doyle. "Commercial Technology: Imaginative Understanding of User Needs." In Engines of Innovation: U.S. Industrial Research at the End of an Era, edited by Richard S. Rosenbloom and William J. Spencer. Boston: Harvard Business School Press, 1996.
      • 1996
      • Chapter

      Adaptive Behavior and Strategic Rationality: Evidence from the Laboratory and the Field

      By: A. E. Roth
      Keywords: Attitudes; Behavior; Strategy
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      Roth, A. E. "Adaptive Behavior and Strategic Rationality: Evidence from the Laboratory and the Field." In The Rational Foundations of Economic Behavior: Proceedings of the IEA Conference, edited by K. Arrow, E. Colombatto, M. Perlman, and C. Schmidt, 255–273. Macmillan Publishers, 1996.
      • February 1996
      • Case

      Chadwick, Inc.: The Balanced Scorecard (Abridged)

      By: Robert S. Kaplan
      The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten years to bring a new product to the marketplace and the division depends on good relations and active feedback from its... View Details
      Keywords: Balanced Scorecard; Research and Development; Product Launch; Commercialization; Consumer Behavior; Customer Focus and Relationships; Performance Evaluation; Pharmaceutical Industry
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      Kaplan, Robert S. "Chadwick, Inc.: The Balanced Scorecard (Abridged)." Harvard Business School Case 196-124, February 1996.
      • 1996
      • Chapter

      Behavioral Decision Research

      By: M. H. Bazerman
      Keywords: Decision Making; Behavior; Research
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      Bazerman, M. H. "Behavioral Decision Research." In The Blackwell Encyclopedia of Organizational Behavior, edited by N. Nicholson. Blackwell Publishers, 1996.
      • 1996
      • Chapter

      Environmental Degradation: Exploring the Rift Between Environmentally Benign Attitudes and Environmentally Destructive Behaviors

      By: M. H. Bazerman, K. A. Wade-Benzoni and F. Benzoni
      Keywords: Environmental Sustainability; Attitudes; Behavior
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      Bazerman, M. H., K. A. Wade-Benzoni, and F. Benzoni. "Environmental Degradation: Exploring the Rift Between Environmentally Benign Attitudes and Environmentally Destructive Behaviors." In Codes of Conduct: Behavioral Research into Business Ethics, edited by D. M. Messick and A. E. Tenbrunsel. New York: Russell Sage Foundation, 1996.
      • winter 1996
      • Article

      Rebuilding Behavioral Context: A Blueprint for Corporate Renewal

      By: S. Ghoshal and C. A. Bartlett
      Keywords: Behavior
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      Ghoshal, S., and C. A. Bartlett. "Rebuilding Behavioral Context: A Blueprint for Corporate Renewal." MIT Sloan Management Review 37, no. 2 (winter 1996): 11–23. (Winner of Richard Beckhard Award For the most outstanding MIT Sloan Management Review article on planned change and organizational development​.)
      • November 1995
      • Article

      Racing Behavior: Technological Evolution in the High-end Computer Industry

      By: T. Khanna
      Keywords: Behavior; Technology; Computer Industry
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      Khanna, T. "Racing Behavior: Technological Evolution in the High-end Computer Industry." Research Policy 24, no. 6 (November 1995).
      • October 1995
      • Article

      New Trading Practices and Short-Run Market Efficiency

      By: Kenneth A. Froot and André Perold
      Keywords: Institutional Investing; Market Efficiency; Behavioral Finance; Equities; Stock Market; Indexing; Financial Markets; Asset Pricing
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      Froot, Kenneth A., and André Perold. "New Trading Practices and Short-Run Market Efficiency." Journal of Futures Markets 15, no. 7 (October 1995): 731–766. (Revised from NBER Working Paper No. 3498, October 1990.)
      • September 1995 (Revised May 1998)
      • Case

      RogersCasey Alternative Investments: Innovative Response to the Distribution Challenge

      By: Josh Lerner
      RogersCasey Alternative Investments faces the challenge of managing distributions of stock by the private equity investors in which their clients have invested. These distributed shares appear to behave in complex ways, apparently at odds with market efficiency. A... View Details
      Keywords: Private Equity; Stocks; Financial Strategy; Investment; Innovation Strategy; Management; Distribution; Performance; Behavior
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      Lerner, Josh. "RogersCasey Alternative Investments: Innovative Response to the Distribution Challenge." Harvard Business School Case 296-024, September 1995. (Revised May 1998.)
      • fall 1995
      • Article

      Rebuilding Behavioral Context: Turn Process Reengineering into People Rejuvenation

      By: C. A. Bartlett and S. Ghoshal
      Keywords: Behavior
      Citation
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      Bartlett, C. A., and S. Ghoshal. "Rebuilding Behavioral Context: Turn Process Reengineering into People Rejuvenation." MIT Sloan Management Review 37, no. 1 (fall 1995): 23–36.
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