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      • Faculty Publications  (1,600)

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      • November 1996 (Revised December 1996)
      • Case

      Rogers Communications, Inc.: The Wave

      By: John A. Deighton, Karsten Voermann and Reginal Gilyard
      Rogers Communications, Inc., Canada's largest cable television provider, is deciding how it should respond to developments that appear to portend the convergence of its industry with the computing and telecommunications industries. In particular, it is investigating... View Details
      Keywords: Decisions; Innovation and Invention; Marketing Strategy; Market Entry and Exit; Internet and the Web; Mobile and Wireless Technology; Consumer Behavior; Technology Adoption; Telecommunications Industry; Canada
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      Deighton, John A., Karsten Voermann, and Reginal Gilyard. "Rogers Communications, Inc.: The Wave." Harvard Business School Case 597-050, November 1996. (Revised December 1996.) (request a courtesy copy.)
      • 1996
      • Working Paper

      How Do Motivation and Task Behaviors Affect Creativity? An Investigation in Three Domains

      By: John Ruscio, Dean Whitney and Teresa M. Amabile
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      Ruscio, John, Dean Whitney, and Teresa M. Amabile. "How Do Motivation and Task Behaviors Affect Creativity? An Investigation in Three Domains." Harvard Business School Working Paper, No. 97-022, September 1996.
      • August 1996
      • Article

      Egocentric Interpretations of Fairness in Asymmetric, Environmental Social Dilemmas: Explaining Harvesting Behavior and the Role of Communication

      By: K. A. Wade-Benzoni, A. E. Tenbrunsel and M. H. Bazerman
      Keywords: Behavior; Communication
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      Wade-Benzoni, K. A., A. E. Tenbrunsel, and M. H. Bazerman. "Egocentric Interpretations of Fairness in Asymmetric, Environmental Social Dilemmas: Explaining Harvesting Behavior and the Role of Communication." Organizational Behavior and Human Decision Processes 67, no. 2 (August 1996): 111–126.
      • 1996
      • Chapter

      Commercial Technology: Imaginative Understanding of User Needs

      By: D. A. Leonard and J. Doyle
      Keywords: Information Technology; Service Delivery; Consumer Behavior; Perception; Business Ventures
      Citation
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      Leonard, D. A., and J. Doyle. "Commercial Technology: Imaginative Understanding of User Needs." In Engines of Innovation: U.S. Industrial Research at the End of an Era, edited by Richard S. Rosenbloom and William J. Spencer. Boston: Harvard Business School Press, 1996.
      • 1996
      • Chapter

      Adaptive Behavior and Strategic Rationality: Evidence from the Laboratory and the Field

      By: A. E. Roth
      Keywords: Attitudes; Behavior; Strategy
      Citation
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      Roth, A. E. "Adaptive Behavior and Strategic Rationality: Evidence from the Laboratory and the Field." In The Rational Foundations of Economic Behavior: Proceedings of the IEA Conference, edited by K. Arrow, E. Colombatto, M. Perlman, and C. Schmidt, 255–273. Macmillan Publishers, 1996.
      • February 1996
      • Case

      Chadwick, Inc.: The Balanced Scorecard (Abridged)

      By: Robert S. Kaplan
      The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten years to bring a new product to the marketplace and the division depends on good relations and active feedback from its... View Details
      Keywords: Balanced Scorecard; Research and Development; Product Launch; Commercialization; Consumer Behavior; Customer Focus and Relationships; Performance Evaluation; Pharmaceutical Industry
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      Kaplan, Robert S. "Chadwick, Inc.: The Balanced Scorecard (Abridged)." Harvard Business School Case 196-124, February 1996.
      • 1996
      • Chapter

      Behavioral Decision Research

      By: M. H. Bazerman
      Keywords: Decision Making; Behavior; Research
      Citation
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      Bazerman, M. H. "Behavioral Decision Research." In The Blackwell Encyclopedia of Organizational Behavior, edited by N. Nicholson. Blackwell Publishers, 1996.
      • 1996
      • Chapter

      Environmental Degradation: Exploring the Rift Between Environmentally Benign Attitudes and Environmentally Destructive Behaviors

      By: M. H. Bazerman, K. A. Wade-Benzoni and F. Benzoni
      Keywords: Environmental Sustainability; Attitudes; Behavior
      Citation
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      Bazerman, M. H., K. A. Wade-Benzoni, and F. Benzoni. "Environmental Degradation: Exploring the Rift Between Environmentally Benign Attitudes and Environmentally Destructive Behaviors." In Codes of Conduct: Behavioral Research into Business Ethics, edited by D. M. Messick and A. E. Tenbrunsel. New York: Russell Sage Foundation, 1996.
      • winter 1996
      • Article

      Rebuilding Behavioral Context: A Blueprint for Corporate Renewal

      By: S. Ghoshal and C. A. Bartlett
      Keywords: Behavior
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      Ghoshal, S., and C. A. Bartlett. "Rebuilding Behavioral Context: A Blueprint for Corporate Renewal." MIT Sloan Management Review 37, no. 2 (winter 1996): 11–23. (Winner of Richard Beckhard Award For the most outstanding MIT Sloan Management Review article on planned change and organizational development​.)
      • November 1995
      • Article

      Racing Behavior: Technological Evolution in the High-end Computer Industry

      By: T. Khanna
      Keywords: Behavior; Technology; Computer Industry
      Citation
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      Khanna, T. "Racing Behavior: Technological Evolution in the High-end Computer Industry." Research Policy 24, no. 6 (November 1995).
      • October 1995
      • Article

      New Trading Practices and Short-Run Market Efficiency

      By: Kenneth A. Froot and André Perold
      Keywords: Institutional Investing; Market Efficiency; Behavioral Finance; Equities; Stock Market; Indexing; Financial Markets; Asset Pricing
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      Froot, Kenneth A., and André Perold. "New Trading Practices and Short-Run Market Efficiency." Journal of Futures Markets 15, no. 7 (October 1995): 731–766. (Revised from NBER Working Paper No. 3498, October 1990.)
      • September 1995 (Revised May 1998)
      • Case

      RogersCasey Alternative Investments: Innovative Response to the Distribution Challenge

      By: Josh Lerner
      RogersCasey Alternative Investments faces the challenge of managing distributions of stock by the private equity investors in which their clients have invested. These distributed shares appear to behave in complex ways, apparently at odds with market efficiency. A... View Details
      Keywords: Private Equity; Stocks; Financial Strategy; Investment; Innovation Strategy; Management; Distribution; Performance; Behavior
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      Lerner, Josh. "RogersCasey Alternative Investments: Innovative Response to the Distribution Challenge." Harvard Business School Case 296-024, September 1995. (Revised May 1998.)
      • fall 1995
      • Article

      Rebuilding Behavioral Context: Turn Process Reengineering into People Rejuvenation

      By: C. A. Bartlett and S. Ghoshal
      Keywords: Behavior
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      Bartlett, C. A., and S. Ghoshal. "Rebuilding Behavioral Context: Turn Process Reengineering into People Rejuvenation." MIT Sloan Management Review 37, no. 1 (fall 1995): 23–36.
      • 1995
      • Book

      The Global Financial System: A Functional Perspective

      By: D. B. Crane, K. A. Froot, Scott P. Mason, André Perold, R. C. Merton, Z. Bodie, E. R. Sirri and P. Tufano
      Keywords: Corporate Finance; Imperfect Markets; Behavioral Finance; Asset Pricing
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      Crane, D. B., K. A. Froot, Scott P. Mason, André Perold, R. C. Merton, Z. Bodie, E. R. Sirri, and P. Tufano. The Global Financial System: A Functional Perspective. Boston: Harvard Business School Press, 1995.
      • August 1995 (Revised April 1998)
      • Background Note

      A Note for Analyzing Work Groups

      By: Linda A. Hill
      Presents a model for understanding the behavior and evolution of primary, stable work groups over time. The model describes contextual factors, design factors, and emergent culture as determinants of group behavior and performance. Describes emergent behavior, norms,... View Details
      Keywords: Groups and Teams; Balance and Stability; Behavior; Situation or Environment
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      Hill, Linda A. "A Note for Analyzing Work Groups." Harvard Business School Background Note 496-026, August 1995. (Revised April 1998.)
      • August 1995 (Revised January 1997)
      • Exercise

      Consumer Behavior Exercise (A)

      By: John A. Deighton and Susan M. Fournier
      Students are instructed to interview a recent purchaser of a low-involvement product or service in depth about his/her buying decision. The exercise provides students with first-hand understanding of important concepts in consumer choice domain (e.g., stages in the... View Details
      Keywords: Consumer Behavior
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      Deighton, John A., and Susan M. Fournier. "Consumer Behavior Exercise (A)." Harvard Business School Exercise 596-039, August 1995. (Revised January 1997.)
      • August 1995 (Revised January 1997)
      • Exercise

      Consumer Behavior Exercise (B)

      By: John A. Deighton and Susan M. Fournier
      Students are instructed to interview a recent purchaser of a high-involvement/utilitarian product or service in depth about his/her buying decision. The exercise provides students with first-hand understanding of important concepts in consumer choice domain (e.g.,... View Details
      Keywords: Consumer Behavior
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      Deighton, John A., and Susan M. Fournier. "Consumer Behavior Exercise (B)." Harvard Business School Exercise 596-040, August 1995. (Revised January 1997.)
      • August 1995 (Revised January 1997)
      • Exercise

      Consumer Behavior Exercise (C)

      By: John A. Deighton and Susan M. Fournier
      Students are instructed to interview a recent purchaser of a high-involvement/ego-expressive product or service in depth about his/her buying decision. The exercise provides students with first-hand understanding of important concepts in consumer choice domain (e.g.,... View Details
      Keywords: Consumer Behavior
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      Deighton, John A., and Susan M. Fournier. "Consumer Behavior Exercise (C)." Harvard Business School Exercise 596-041, August 1995. (Revised January 1997.)
      • August 1995 (Revised January 1997)
      • Exercise

      Consumer Behavior Exercise (D)

      By: John A. Deighton and Susan M. Fournier
      Students are instructed to interview a recent purchaser of a low-involvement product or service in depth about his/her ownership and usage experiences. The exercise provides students with first-hand understanding of important concepts in consumption domain (e.g.,... View Details
      Keywords: Consumer Behavior
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      Deighton, John A., and Susan M. Fournier. "Consumer Behavior Exercise (D)." Harvard Business School Exercise 596-042, August 1995. (Revised January 1997.)
      • August 1995 (Revised January 1997)
      • Exercise

      Consumer Behavior Exercise (E)

      By: John A. Deighton and Susan M. Fournier
      Students are instructed to interview a recent purchaser of a high-involvement product or service in depth about his/her ownership and usage experiences. The exercise provides students with first-hand understanding of important concepts in consumption domain (e.g.,... View Details
      Keywords: Consumer Behavior
      Citation
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      Deighton, John A., and Susan M. Fournier. "Consumer Behavior Exercise (E)." Harvard Business School Exercise 596-043, August 1995. (Revised January 1997.)
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