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Show Results For
- All HBS Web
(3,258)
- People (8)
- News (817)
- Research (1,873)
- Events (5)
- Multimedia (35)
- Faculty Publications (1,162)
- October 13, 2021
- Editorial
How Companies Can Improve Employee Engagement Right Now
By: Daniel Stein, Nick Hobson, Jon M. Jachimowicz and Ashley Whillans
A year and a half into the pandemic, employees’ mental “surge capacity” is likely diminished. Managers must take proactive steps to increase employee engagement, or risk losing their workforce. Engaged employees perform better, experience less burnout, and stay in... View Details
Keywords: Employee Retention; Employee Engagement; Employee Relationship Management; Work-Life Balance
Stein, Daniel, Nick Hobson, Jon M. Jachimowicz, and Ashley Whillans. "How Companies Can Improve Employee Engagement Right Now." Harvard Business Review (website) (October 13, 2021).
- 16 Apr 2019
- Blog Post
How Being an Introvert Influenced My Business School Experience
experience balances with the all too common FOMO (fear-of-missing-out) that is quite palpable on campus. While traditionally in society extroverts have received the bulk of attention, introverts are increasingly being acknowledged for... View Details
- Research Summary
Designing Productive Zones of Privacy
A common theme that integrates my research and course development is how increasingly transparent workplaces can improve productivity and performance by putting up certain boundaries to observation. While the research above empirically and theoretically explores the... View Details
- 2021
- Working Paper
Time and the Value of Data
By: Ehsan Valavi, Joel Hestness, Newsha Ardalani and Marco Iansiti
Managers often believe that collecting more data will continually improve the accuracy of their machine learning models. However, we argue in this paper that when data lose relevance over time, it may be optimal to collect a limited amount of recent data instead of... View Details
Keywords: Economics Of AI; Machine Learning; Non-stationarity; Perishability; Value Depreciation; Analytics and Data Science; Value
Valavi, Ehsan, Joel Hestness, Newsha Ardalani, and Marco Iansiti. "Time and the Value of Data." Harvard Business School Working Paper, No. 21-016, August 2020. (Revised November 2021.)
- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
get work done." Just how flexible should companies be? That’s a question many business leaders are wrestling with as they try to balance the needs of the business with the preferences of their employees. Applying lessons gleaned from... View Details
Keywords: by Michael Blanding
- 04 Nov 2009
- What Do You Think?
What is the Role of Government Vis-à-Vis Capitalism?
Scott, " government by the people is no assurance that it is for the people. For the market frameworks of a capitalist society to best balance societal costs and benefits [p]olitical leaders working through the political institutions... View Details
Keywords: by Jim Heskett
- January 2023 (Revised April 2024)
- Case
First to Fight? Culture, Tradition, and the United States Marine Corps (USMC)
By: Ranjay Gulati, Akhil Iyer and Joel Malkin
Over a history of more than 240 years, the United States Marine Corps has forged a distinct culture and institutional identity centered on its “warrior ethos.” In the wars of American history, Marines fought with uncommon valor, rising to international prominence for... View Details
Keywords: Change Management; Transformation; Talent and Talent Management; Government Administration; Management Practices and Processes; Management Systems; Organizational Change and Adaptation; Organizational Culture; Performance Effectiveness; United States
Gulati, Ranjay, Akhil Iyer, and Joel Malkin. "First to Fight? Culture, Tradition, and the United States Marine Corps (USMC)." Harvard Business School Case 423-051, January 2023. (Revised April 2024.)
- 2004
- Working Paper
Regulation and Reaction: The Other Side of Free Banking in Antebellum New York
By: David A. Moss and Sarah Brennan
Free banking, which first appeared in the United States in the late 1830s, comprised two essential features: general incorporation for banks and rigorous security requirements for note issue. Because the general incorporation feature is what allowed free entry, it has... View Details
- 15 Apr 2015
- Research & Ideas
Why Americans Voted for an Income Tax
have long balanced competing notions of fairness when deciding on policy toward the poor. We want everyone to pitch in, to pay their "fair share," so we have moved away from making cash transfers to low-income households and... View Details
Keywords: by Matthew C. Weinzierl
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
coordinating role to help bring strategy to fruition. For this e-mail Q&A, Kaplan, the Baker Foundation Professor at Harvard Business School, teamed up with colleague Andrew Pateman, Principal of the Balanced Scorecard Collaborative.... View Details
Keywords: by Martha Lagace
- December 2009 (Revised September 2014)
- Case
TD Canada Trust
By: Dennis Campbell and Brent Kazan
The case illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers and... View Details
Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Satisfaction; Commercial Banking; Profit; Balanced Scorecard; Organizational Change and Adaptation; Banking Industry; Canada
Campbell, Dennis, and Brent Kazan. "TD Canada Trust." Harvard Business School Case 110-049, December 2009. (Revised September 2014.)
- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
days that they drive. This type of contract is common in other markets, for instance in cell-phone contracts, where pay-as-you-go enabled the proliferation of smartphone adoption across the world by allowing consumers to “top up” their View Details
- 01 Dec 2023
- News
Case Study: Staking a Claim
greater overall lifetime value for Surround, aligned with Terry’s other objective. Partnerships can also shine a light on adjacent areas that might have product market fit with a few additional tweaks to the product, thereby driving additional differentiated growth.... View Details
- Web
Mellon Hall | About
family’s Pittsburgh bank into one of America’s preeminent financial institutions. In the process, Mellon amassed a personal fortune comparable to Baker’s own. Mellon’s fiscal philosophy was one of debt reduction and the lessening of taxes on big business, along with... View Details
- Profile
Mollie Breen
program. Given her government experience, "I held strong beliefs that only the government did meaningful public work. But at HBS, I'm amazed to hear about how much impact people in business can and do have – it's so much more that spreadsheets and View Details
- 01 Sep 2010
- News
Now Starring: Single Dad
WAND: With Robby, at HBS. Courtesy John Wand John Wand (MBA ’81) was about to enroll in Harvard College when his high-school sweetheart in Boise, Idaho, told him she was pregnant. The couple married and moved to Cambridge, but after a couple of years, Wand’s wife left... View Details
- 01 Oct 1999
- News
Banking on Success
People skills make all the difference at senior levels. How have your priorities changed since 1974? After graduating from HBS, I embarked upon a very career-centric existence, and I have to admit that it has paid off. But since having children, my life is more View Details
Keywords: Deborah E. Blagg
- 16 Mar 2009
- Research & Ideas
When the Internet Runs Out of IP Addresses
step in the right direction, and one of the few major drivers of IPv6 deployment. But so far OMB hasn't yet tried to force agencies to actually use IPv6, knowing that it would be too costly, too inconvenient, and on balance too hard to... View Details
- 28 May 2019
- Research & Ideas
Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets
possibly to an extent where even meritorious lawsuits are not being brought, though that is hard to establish empirically. “The bottom line from our study is that the balance has moved away from investors and towards auditors.” A... View Details
- December 1997 (Revised October 1999)
- Case
Citibank: Performance Evaluation
By: Robert L. Simons and Antonio Davila
Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a... View Details
Keywords: Performance Evaluation; Balanced Scorecard; Business Strategy; Customer Satisfaction; Performance Expectations; Decisions; Motivation and Incentives; Quality; Banking Industry
Simons, Robert L., and Antonio Davila. "Citibank: Performance Evaluation." Harvard Business School Case 198-048, December 1997. (Revised October 1999.)