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      • August 2000
      • Case

      Belmont Industries, Inc. (A)

      By: Joseph L. Bower
      A new general manager has to propose a salary structure for the top 20 managers. His task is complicated as he learns about past performance, ambitions, interpersonal relations, and market conditions. A rewritten version of an earlier case. View Details
      Keywords: Executive Compensation; Goals and Objectives; Performance Evaluation; Compensation and Benefits
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      Bower, Joseph L. "Belmont Industries, Inc. (A)." Harvard Business School Case 301-016, August 2000.
      • August 2000
      • Case

      Belmont Industries, Inc. (C)

      By: Joseph L. Bower
      Supplements the (A) case. A rewritten version of an earlier supplement. View Details
      Keywords: Wages; Managerial Roles; Management Practices and Processes; Performance; Goals and Objectives; Labor and Management Relations
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      Bower, Joseph L. "Belmont Industries, Inc. (C)." Harvard Business School Case 301-018, August 2000.
      • August 2000
      • Case

      Belmont Industries, Inc. (D)

      By: Joseph L. Bower
      Supplements the (A) case. A rewritten version of an earlier supplement. View Details
      Keywords: Wages; Managerial Roles; Management Practices and Processes; Performance; Goals and Objectives; Labor and Management Relations
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      Bower, Joseph L. "Belmont Industries, Inc. (D)." Harvard Business School Case 301-019, August 2000.
      • 2000
      • Other Unpublished Work

      Career Concerns and Staged Investment: Evidence from the Venture Capital Industry

      By: Malcolm Baker
      I develop a model in which career concerns lead to inefficient reinvestment decisions. Managers have incentives to inflate interim returns by continuing bad projects and delaying write-offs. In the venture capital industry, the syndication of follow-on investments can... View Details
      Keywords: Performance Efficiency; Valuation; Venture Capital; Investment; Decisions; Motivation and Incentives; Quality
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      Baker, Malcolm. "Career Concerns and Staged Investment: Evidence from the Venture Capital Industry." 2000. (First draft in 2000.)
      • June 2000 (Revised July 2000)
      • Case

      ORIX KK

      By: Malcolm S. Salter and Andrew Eggers
      Describes the challenges facing a Japanese financial services company as it attempts to maintain its ability to attract and retain talented employees. The CEO's ideas of corporate governance and evidence from the competitive labor environment suggest the need for more... View Details
      Keywords: Corporate Governance; Compensation and Benefits; Motivation and Incentives; Management Analysis, Tools, and Techniques; Geographic Location; Financial Services Industry; Japan
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      Salter, Malcolm S., and Andrew Eggers. "ORIX KK." Harvard Business School Case 800-272, June 2000. (Revised July 2000.)
      • June 2000 (Revised December 2000)
      • Case

      Compensation and Performance Evaluation at Arrow Electronics

      By: Brian J. Hall and Carleen Madigan
      Describes a company's struggles in implementing a subjective performance rating system for its employees. In particular, it describes the difficulties faced by the CEO in getting managers to combat "ratings inflation"--that is, to produce numerical ratings that are... View Details
      Keywords: Behavior; Performance Evaluation; Compensation and Benefits; Electronics Industry
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      Hall, Brian J., and Carleen Madigan. "Compensation and Performance Evaluation at Arrow Electronics." Harvard Business School Case 800-290, June 2000. (Revised December 2000.)
      • June 2000
      • Case

      Lifeline Systems, Inc. (A)

      By: H. Kent Bowen and Marilyn Matis
      Lifeline Systems provides emergency response equipment to the elderly who live at home. The company uses local hospitals to market, sell, and install these units in homes, while the hospital monitors and calls for aid to respond to emergency calls from the elderly... View Details
      Keywords: Health Care and Treatment; Product Marketing; Sales; Problems and Challenges; Growth and Development Strategy; Managerial Roles; Service Operations; Information Infrastructure; Age; Service Delivery; Restructuring; Crisis Management; Health Industry; Service Industry
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      Bowen, H. Kent, and Marilyn Matis. "Lifeline Systems, Inc. (A)." Harvard Business School Case 600-099, June 2000.
      • June 2000 (Revised June 2000)
      • Case

      Microsoft Office 2000

      By: Alan D. MacCormack and Kerry Herman
      Describes the history of Microsoft's Office product suite. Discusses evolution of the Office 2000 project. Set at the end of the project when Steven Sinofsky, Office vice president, must decide upon the direction for the next version of Office, as well as make changes... View Details
      Keywords: Applications and Software; Product Development; Risk and Uncertainty; Change; Innovation and Management; Information Technology Industry
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      MacCormack, Alan D., and Kerry Herman. "Microsoft Office 2000." Harvard Business School Case 600-097, June 2000. (Revised June 2000.)
      • 01 Jun 2000
      • Conference Presentation

      Four Divergent Challenges of Performance Management

      By: Dutch Leonard
      Keywords: Performance; Management; Problems and Challenges
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      Leonard, Dutch. "Four Divergent Challenges of Performance Management." Paper presented at the Kennedy School Executive Session on Performance Management, June 01, 2000.
      • 01 Jun 2000
      • Conference Presentation

      Motivation, Learning, and Performance Management

      By: Dutch Leonard
      Keywords: Performance; Management; Learning; Motivation and Incentives
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      Leonard, Dutch. "Motivation, Learning, and Performance Management." Paper presented at the Kennedy School Executive Session on Performance Management, June 01, 2000.
      • May 2000
      • Supplement

      Old Colony Associates

      By: Linda A. Hill
      Presents performance management interviews between James Cranfield and Eugene Kearney of Old Colony Associates. View Details
      Keywords: Interpersonal Communication; Management; Performance
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      Hill, Linda A. "Old Colony Associates." Harvard Business School Video Supplement 400-507, May 2000.
      • April 2000 (Revised October 2002)
      • Background Note

      Career Strategies and Tactics in Professional Service Firms

      By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
      Presents suggestions for ensuring a good start in a professional services career. View Details
      Keywords: Personal Development and Career; Performance Expectations; Performance Effectiveness; Customization and Personalization; Practice; Valuation; Performance Evaluation; Business Startups; Competency and Skills; Learning; Talent and Talent Management; Management Skills; Consulting Industry
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      Nanda, Ashish, Thomas J. DeLong, and Scot H. Landry. "Career Strategies and Tactics in Professional Service Firms." Harvard Business School Background Note 800-375, April 2000. (Revised October 2002.)
      • 2000
      • Book

      Performance Measurement and Control Systems for Implementing Strategy

      By: R. Simons
      Keywords: Performance Capacity; Strategy; Management Systems
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      Simons, R. Performance Measurement and Control Systems for Implementing Strategy. Prentice Hall, 2000.
      • March 2000 (Revised April 2017)
      • Teaching Note

      The Cross Country Group: A Piece of the Rock (A) and (B)

      By: Robert Simons and Indra A. Reinbergs
      Teaching Note for (9-199-044) and (9-100-044). View Details
      Keywords: Management Control Systems; Strategy And Execution; Compensation; Performance Measures
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      Simons, Robert, and Indra A. Reinbergs. "The Cross Country Group: A Piece of the Rock (A) and (B)." Harvard Business School Teaching Note 100-006, March 2000. (Revised April 2017.)
      • February 2000 (Revised August 2000)
      • Case

      Microsoft Latin America

      By: Robert S. Kaplan, Alberto Ballve and Antonio Davila
      Mauricio Santillan, regional vice president for the Latin American division of Microsoft, has introduced a new performance measurement system to help his country managers formulate and control strategy. Microsoft Latin America's priorities are rolling out of an... View Details
      Keywords: Balanced Scorecard; Applications and Software; Emerging Markets; Crime and Corruption; Motivation and Incentives; Management Skills; Global Strategy; Strategy; Information Technology Industry; Latin America
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      Kaplan, Robert S., Alberto Ballve, and Antonio Davila. "Microsoft Latin America." Harvard Business School Case 100-040, February 2000. (Revised August 2000.)
      • January 2000
      • Case

      Measurement and Management at CitySoft

      By: V.G. Narayanan and Sanjay Pothen
      CitySoft is a very small software developer that is grappling with issues of cost measurement and management. View Details
      Keywords: Cost Accounting; Cost Management; Applications and Software; Problems and Challenges; Information Technology Industry
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      Narayanan, V.G., and Sanjay Pothen. "Measurement and Management at CitySoft." Harvard Business School Case 100-056, January 2000.
      • January 2000 (Revised November 2000)
      • Case

      Lucent Technologies New Ventures Group

      By: Rosabeth M. Kanter and Michelle Heskett
      Lucent Technologies' successful New Ventures Group must present company executives with a strong case for continuing corporate venturing activities despite a troubled financial performance in difficult market conditions. View Details
      Keywords: Corporate Entrepreneurship; Business or Company Management; Management Teams; Business Ventures; Venture Capital; Financial Condition; Change Management; Wireless Technology; Financial Services Industry; Computer Industry; New Jersey
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      Kanter, Rosabeth M., and Michelle Heskett. "Lucent Technologies New Ventures Group." Harvard Business School Case 300-085, January 2000. (Revised November 2000.)
      • December 1999
      • Case

      Brierley Investments Limited

      By: Paul M. Healy
      Brierley's is an investment company that has performed poorly in the New Zealand market. Management has prepared a report of the intrinsic value of the company's investments. View Details
      Keywords: Valuation; Corporate Disclosure; Financial Strategy; Management Analysis, Tools, and Techniques; Performance Evaluation; Investment; Business Strategy; Financial Services Industry; New Zealand
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      Healy, Paul M. "Brierley Investments Limited." Harvard Business School Case 100-014, December 1999.
      • December 1999 (Revised May 2000)
      • Case

      Morgan Stanley: Becoming a "One-Firm Firm"

      By: M. Diane Burton, Thomas J. DeLong and Katherine Lawrence
      John Mack, the newly appointed president of Morgan Stanley, feels strongly that the firm needs to change in order to compete in a changing investment banking environment. Mack and his senior team undertake initiatives in order to transform the culture and working style... View Details
      Keywords: Human Resources; Goals and Objectives; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Competitive Strategy
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      Burton, M. Diane, Thomas J. DeLong, and Katherine Lawrence. Morgan Stanley: Becoming a "One-Firm Firm". Harvard Business School Case 400-043, December 1999. (Revised May 2000.)
      • December 1999
      • Case

      Sun Microsystems, Inc. (A5): Solaris 7: Rich Green on Product Strategy and Culture Change

      By: Rosabeth M. Kanter and Jane Roessner
      Solaris, Sun Microsystems' version of the UNIX operating system, was an amorphous collection of capabilities that had accumulated over the years, a product the company vaguely wished it could market and sell better. Developing and marketing Solaris 7 would help... View Details
      Keywords: Digital Platforms; Applications and Software; Organizational Change and Adaptation; Product Positioning; Growth and Development Strategy; Organizational Culture; Success; Change; Diversification; Technology Industry; Computer Industry
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      Kanter, Rosabeth M., and Jane Roessner. "Sun Microsystems, Inc. (A5): Solaris 7: Rich Green on Product Strategy and Culture Change." Harvard Business School Case 300-079, December 1999.
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