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  • November 1995
  • Case

Transformation of Pratt & Whitney North Haven (D)

By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone
Because of conflicts between the vapor coat and pack coat cells over the decision to purchase new grit blast equipment, Business Unit Manager Tom Hutton has decided to form a second capital purchase team that will represent the pack coat cell. Meanwhile, the first... View Details
Keywords: Decisions; Capital; Employees; Organizational Culture
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  • 08 Sep 2011
  • What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

years from now? What is Apple's post-Jobs future? What do you think? Jim Heskett's latest book,The Culture Cycle, was published in September. Original Article Discussions of management succession have been triggered once again in... View Details
Keywords: by James Heskett; Computer
  • 12 Oct 1999
  • Research & Ideas

Value Judgments: Business Ethics Across Borders

"As different cultural traditions meet in the marketplace and inside organizations, managers face tough choices about the values that they and their organizations will live by," HBS professor Lynn Sharp Paine told participants... View Details
Keywords: by Judith A. Ross
  • 11 Aug 2017
  • Working Paper Summaries

Rethinking Measurement of Pay Disparity and Its Relation to Firm Performance

Keywords: by Ethan Rouen
  • September 1994 (Revised January 2004)
  • Case

Forging the New Salomon

By: Lynn S. Paine and Michael Santoro
Describes Salomon Brothers' recovery from the August 1991 Treasury auction scandal. Details the impact of the firm's disclosure of bidding improprieties and describes how the new management team, led by Warren Buffett and Deryck Maughan, guided the company through the... View Details
Keywords: Crisis Management; Ethics; Organizational Culture; Law; Business or Company Management
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  • April 2008 (Revised July 2011)
  • Module Note

Strategic Renewal

By: David J. Collis and Jan W. Rivkin
While it is relatively easy to identify why strategies fail, it is much harder to explain how to fix a failing strategy or build an organization that can continuously renew its strategy. This note identifies some patterns that distinguish companies whose renewal... View Details
Keywords: Organizational Change and Adaptation; Organizational Culture; Failure; Strategy
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  • 16 Jul 2021
  • Op-Ed

For Entrepreneurs, the Benefits of Slowing Down

acquisitions, partnerships, new product launches, or international expansion in ways you might not have had the time and space to think through. 3. Pay down your organizational debt Every fast-growing startup incurs debt along the way.... View Details
Keywords: by Jeffrey Bussgang
  • 9 Nov 2021
  • Interview

How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. Edmondson

By: Amy C. Edmondson and Dominic Monkhouse
If you want to be better at leading a team. If you want to know how to lead a good decision making process. Or how to engage and inspire people to bring their full self to work, don’t miss Amy Edmondson, Harvard Business School professor and author of The Fearless... View Details
Keywords: Psychological Safety; Organizational Culture; Groups and Teams; Decision Making; Motivation and Incentives
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  • November 2008 (Revised December 2008)
  • Case

Differences at Work: Sameer (A)

By: Sandra J. Sucher and Rachel Gordon
Sameer, an Indian Muslim, is a summer intern in a small firm. Prompted by a conflict in the Middle East, members of the organization make a number of anti-Muslim jokes. Sameer wonders whether he should surface discomfort; he otherwise enjoys the firm, and is hoping to... View Details
Keywords: Prejudice and Bias; Ethnicity; Behavior; Religion; Organizational Culture; Middle East; India
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  • August 2007 (Revised January 2009)
  • Case

Stryker Corporation: Capital Budgeting

By: Timothy A. Luehrman
Examines some parts of Stryker Corporation's systems and procedures for approving and authorizing capital spending of many different types, including buildings, machinery, and working capital for existing businesses, as well as transactions with third parties such as... View Details
Keywords: Working Capital; System; Organizational Culture; Policy; Capital Budgeting
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  • November 1987 (Revised June 1988)
  • Case

ServiceMaster Industries, Inc.

By: James L. Heskett
The CEO of ServiceMaster Industries has convened an internal task force to come up with ideas for reorganizing the company to accommodate unusually fast growth. In developing both alternatives and criteria for appraising them, the task force has to keep in mind the... View Details
Keywords: Restructuring; Leading Change; Growth and Development Strategy; Organizational Culture
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  • December 2012
  • Course Overview Note

Entrepreneurial Management in a Turnaround Environment (EMTE) Fall 2012: Course Overview and Syllabus

Course Overview and Syllabus in the Fall Term 2012 for the Entrepreneurial Management in a Turnaround Environment (EMTE) course. View Details
Keywords: Entrepreneurial Management; Entrepreneurs; Entrepreneurship; Turnarounds; Bankruptcy Reorganization; Bankruptcy; Small ＆ Medium-sized Enterprises; Careers; Entrepreneurial Finance; Distressed Debt; Insolvency and Bankruptcy; Management Analysis, Tools, and Techniques; Management; Organizational Change and Adaptation; Organizational Culture
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  • Career Coach

Ellen Harris

that may not be readily obvious. Her background in advertising and marketing, and subsequently Organizational Behavior and Development/Facilitation/Consulting, shaped her belief that students and alumni generally have a good idea of their... View Details
Keywords: Consulting; Consumer Products; Education; Hospitality; Manufacturing; Retail; Social Enterprise
  • February 2010 (Revised December 2010)
  • Case

Google Inc. (Abridged)

By: Benjamin Edelman and Thomas R. Eisenmann
Describes Google's history, business model, governance structure, corporate culture, and processes for managing innovation. Reviews Google's recent strategic initiatives and the threats it poses to Yahoo, Microsoft, and others. Asks what Google should do next. One... View Details
Keywords: Business Model; Corporate Entrepreneurship; Corporate Governance; Organizational Culture; Organizational Structure; Competitive Strategy; Search Technology; Web Services Industry
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  • 16 Jul 2024
  • Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

with Azure, acquiring LinkedIn in social media and Activision/Blizzard in gaming, and investing in OpenAI to gain control of ChatGPT. Equally important, he transformed the Microsoft culture from an arrogant bureaucracy into an empowered... View Details
Keywords: by Bill George
  • Web

Leadership Execution and Action Planning (LEAP) - Course Catalog

the right leadership team. Addressing conflicting organizational culture issues and retaining key talent. Module 2: Turnarounds in For-Profit and Non-Profit Organizations Turnarounds represent a high-risk... View Details
  • 01 Aug 2012
  • What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

"then we can more considerately say how big an organization needs to be to accomplish the ends " Srinivasan questioned whether size alone matters, pointing out that size has to be considered alongside such things as "conviction focus ability to create a... View Details
Keywords: by James Heskett; Manufacturing; Financial Services
  • Web

Diversity, Inclusion & Belonging Questions for Hiring Organizations - Alumni

the organizational culture promotes or inhibits its employees in making their strongest contributions facilitated by a day-to-day working environment that empowers them to do so. Does your organization... View Details
  • 07 Apr 2003
  • Research & Ideas

How the U.S. Army Develops Leaders

leader development in the Army. We saw professional identity as having the same type of conceptual promise at the individual level as organizational culture has at the unit level. Q: The Army has a "Be,... View Details
Keywords: by Martha Lagace
  • Web

2015 Symposium - Race, Gender & Equity

influence, including classroom teaching; practitioner-oriented publishing; using research to inform organizations; and conducting organizational interventions as venues for creating change through disseminating, translating, and applying... View Details