lessons - Publications - Faculty & Research

18 May 2016
Research & Ideas

Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior

cheated. (The researchers conducted a similar study in which participants had the opportunity to cheat at Boggle, and garnered similar results.) Lessons for business leaders So how can business leaders View Details

Keywords: by Carmen Nobel

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

experience. What is the source of their commitment to building a HCHP company and how do they describe the transformation journey they are leading? We are analyzing the data from these interviews and plan to write a book tentatively titled True Leaders: View Details

Keywords: by Martha Lagace

Web

Openings - Christensen Center for Teaching & Learning

contrasting lessons and outcomes across multiple cases, which encourages students to think across cases and even outside the cases to identify broader archetypes and paradigms important to their education and future careers. To frame the... View Details

14 Feb 2022
Blog Post

Celebrating Love @ HBS in 2022

texts created a foundation for a friendship, and that friendship turned into something more as summer turned into fall and we found ourselves back in Boston. Now here we are some six years later, engaged and getting ready to graduate together in the spring. We’ve both... View Details

28 Sep 2020
Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

how it changes other people’s perceptions of them in conversation, Gino says. The lesson for leaders? “Communicators are wise to modulate their language according to their audience.” A recipe for receptiveness In a separate study on the... View Details

Keywords: by Kristen Senz

11 May 2022
Blog Post

MoMBAs: The Inspiring Student Mothers of HBS

This Mother’s Day, we celebrated progress and possibility on the HBS campus! HBS first accepted women into the MBA Program in 1963. Fast forward six decades and now classrooms are 44% female and most sections have 1-2 mothers. Across the RC (first-year) and EC... View Details

Web

In the News - Creating Emerging Markets

the Creating Emerging Markets Project Professor Jones discusses the Creating Emerging Markets project with Michael Aldous of Queen's University, Belfast. 23 Apr 2018 India Research Center Geoffrey Jones and Tarun Khanna on South Asia HBS Professors Jones and Khanna... View Details

22 Aug 2022
Research & Ideas

Can Amazon Remake Health Care?

lessons from outside health care don’t always apply to health care. Gazette: What does Amazon’s entry into primary care mean potentially for consumer access to health care? Amazon is a trusted, well-known brand so the company could easily... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Health

06 Jul 2020
Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

effort. The most obvious examples of managing churn are cell phone and cable companies, in which the customer relationship is contractual, and customers have to actively call to cancel service. But the lessons can be applied to many types... View Details

Keywords: by Michael Blanding; Retail; Service; Financial Services

30 Jun 2022
News

Scaling Hope

learning platform, Just Five, which was marketed to major corporations. The program provides five-minute, online lessons that offer the most essential information about addiction, including the crucial understanding that addiction is a... View Details

Profile

Ahmed Alimi

Nigeria. His business will also serve as the foundation for an independent project in his coming EC year. "Every second at HBS has been truly rewarding," Ahmed says. "You transform from a function-oriented person to a strategy-oriented person, with a... View Details

Keywords: Consulting; Financial Services

11 Jul 2016
HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

valuable lessons for MBAs. Pisano focuses on organizational issues, given the complex and multi-layered process required. He wants students to think beyond the feel-good nature of the program and dig into how to build a successful,... View Details

Keywords: by Roberta Holland; Technology

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

diverse urban charter school were at first frustrated in their attempts to connect with and socialize students, but learned valuable lessons about asking questions and sharing information about themselves to break down barriers. The paper... View Details

Keywords: by Julia Hanna

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

the market to adapt to your company; it’s your responsibility to adapt to the market. Senz: What lessons should sales managers learn from changes in buying behavior during the pandemic? Cespedes: First, beware of the many predictions you... View Details

Keywords: by Kristen Senz

18 Apr 2000
Research & Ideas

Learning in Action

Bean, the U.S. Army's Center for Army Lessons Learned (CALL), AT&T's Bell Laboratories, the Timken Companies and General Electric's Change Acceleration Process (CAP). L.L. Bean has long relied on inquiry as a source of learning to... View Details

Keywords: by David A. Garvin

01 Mar 2024
News

Giving All Stakeholders a Voice

For John Wu (MBA 2000), “Web3” means more than technological innovation. “It’s a mindset,” he says of the movement toward a decentralized internet that accelerates innovation and gives end users greater collaboration with businesses. “It’s a transformative shift in... View Details

Keywords: April White

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

Newfarmer, Peter Walkenhorst (eds.) (2009), Breaking Into New Markets: Emerging Lessons for Export Diversification, World Bank, Washington, D.C.: 2009. Wood, A., J. Mayer (2009). "Has China de-industrialised other developing... View Details

Keywords: by Christian Ketels

05 Sep 2014
News

Keeping Education in Check

lessons he brought to Bronx Community Elementary School 70. (The children went on to win the state championship, but they also started to perform better in the classroom.) Together, MacEnulty and Berman headed to South Africa and began to... View Details

Keywords: Maureen Harmon

Web

Case Protagonists at HBS - MBA

Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details

01 Jan 2004
News

D. Ronald Daniel, MBA 1954

Director & Former Managing Partner, McKinsey & Company, Inc. Former Treasurer, Harvard University Return to Alumni Achievement Awards main page EARLIER EDUCATION Wesleyan University, 1952 B.A., Mathematics LIFELONG LESSON FROM HBS "HBS... View Details

Publications