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    James L. Heskett

    James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

    • May 2019
    • Article

    The Role of Gatekeepers in Capital Markets

    By: Sugata Roychowdhury and Suraj Srinivasan
    Gatekeepers in financial markets have the power to provide the institutional stability, fortitude and direction necessary for the development and the smooth functioning of capital markets. At the same time, they are often motivated by their own private incentives.... View Details
    Keywords: Gatekeepers; Capital Markets; Governing Rules, Regulations, and Reforms; Performance Effectiveness
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    • Web

    Technology & Operations Management - Doctoral

    Operations Management Kala Viswanathan Technology & Operations Management Michelle Shell Technology & Operations Management “ My professors are incredibly generous with their time, and the other members of my cohort are consistently... View Details
    • January 1990 (Revised March 1994)
    • Case

    Royal Ahold NV

    By: Richard F. Meyer
    Contains a general description of a large international retailer. Focus is on the major financial risks facing the company: exchange rate risk and commodity price risk. This case is an introduction to financial risk management. It poses some of the major problem areas. View Details
    Keywords: Risk Management; Currency Exchange Rate; Futures and Commodity Futures; Trade; Distribution; Financial Services Industry
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    • May 1999
    • Case

    Susan Brown

    By: William A. Sahlman
    A number of issues confront an associate in a venture capital firm. She has just learned that her senior partners are not yet willing to make her a general partner of the firm. She has several options and must decide what to do. View Details
    Keywords: Human Resources; Venture Capital; Personal Development and Career; Leadership Development; Organizational Change and Adaptation; Financial Services Industry
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    • 21 Jun 2011
    • News

    The Business Secrets of Rock Bands

    • Video

    Dr. Raghunath Mashelkar

    Dr. Raghunath Mashelkar, former Director General of the Council of Scientific and Industrial Research (CSIR), describes what prompted him to work with the U.S. Patent Office and World Intellectual Property Organization (WIPO) to promote greater recognition of... View Details
    • June 1991 (Revised November 2004)
    • Case

    John Jacob Astor, 1763-1848

    Astor, the wealthiest American of his time, engages in fur trading, shipping, real estate investment, and general merchandise trading. Astor's career illustrates the immediate pre-modern management era: types of decisions, time horizons, and number of transactions. View Details
    Keywords: Business or Company Management; Business History; Personal Development and Career; United States
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    • 23 Aug 2006
    • News

    Think Like A 'Disrupter'

    • 03 Sep 2011
    • News

    True North Groups offer approach to developing leaders

    • 10 Jun 2002
    • Research & Ideas

    Reinventing the Industrial Giant

    In an effort to survive in the new economy, some-industrial giants have tried to chart an evolutionary path that combines their industrial core with new post-industrial businesses. The companies from our study that are most clearly attempting to do so are Ford, View Details
    Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing
    • 26 Aug 2024
    • Research & Ideas

    Can AI Match Human Ingenuity in Creative Problem-Solving?

    When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
    Keywords: by Michael Blanding; Information Technology; Information; Technology
    • 18 Jan 2012
    • News

    U.S. Losing Competitiveness?

    • March 2015 (Revised December 2016)
    • Case

    Philips Healthcare Latin America

    By: Sunil Gupta
    On a beautiful sunny afternoon in October 2013, Daniel Mazon (GMP 15), decided to take some time out of his busy schedule of the General Management Program (GMP) at the Harvard Business School to reflect on his company's situation. Mazon was the Vice President and... View Details
    Keywords: Healthcare; Latin America; Organizational Structure; Salesforce Management; Health Care and Treatment; Medical Devices and Supplies Industry; Health Industry; Latin America
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    • 25 Aug 2008
    • Research & Ideas

    HBS Cases: Walking Away from a $3 Billion Deal

    maintain a company's culture."—Nabil N. El-Hage "The case highlights some interesting tensions and conflicts in the private equity business between generating wealth for the firm's investment professionals via the fee stream,... View Details
    Keywords: by Julia Hanna; Financial Services
    • 13 Oct 2020
    • Working Paper Summaries

    Fencing Off Silicon Valley: Cross-Border Venture Capital and Technology Spillovers

    Keywords: by Ufuk Akcigit, Sina T. Ates, Josh Lerner, Richard Townsend, and Yulia Zhestkova; Financial Services
    • 15 Sep 2020
    • Working Paper Summaries

    State and Local Government Employment in the COVID-19 Crisis

    Keywords: by Daniel Green and Erik Loualiche
    • August 2002 (Revised October 2002)
    • Case

    Launching the War on Terrorism

    Describes the decision-making process employed by President George W. Bush's War Cabinet in the days following the September 11th terrorist attacks. Examines how the president and his advisers framed the problem, exchanged ideas, generated alternatives, and developed a... View Details
    Keywords: War; National Security; Decision Making; Crisis Management; Management Teams; Public Administration Industry; United States
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    • February 2000 (Revised June 2001)
    • Case

    Note on Home Video Game Technology and Industry Structure

    Part of a series on the home video game industry that illustrates the underlying economics and competitive dynamics of the industry. This case provides general information about the industry, allowing for subsequent cases in the series to focus on competitive... View Details
    Keywords: Competitive Advantage; Industry Structures; Video Game Industry
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    • 19 May 2015
    • News

    Demise of sports dynasties often widely celebrated