efficiency - Publications - Faculty & Research

24 Sep 2019
News

Connecting Patients and Providers

businessman, he also saw the medical industry’s lost opportunity. The solution, Jarzabek says, is Trustedoctor’s secure online platform that streamlines communication between inbound patients and doctors. Hospitals that adopt the platform, can use it to manage and more... View Details

01 Jun 2010
News

Faculty Books

Business Press) Professors Khanna and Palepu argue that the main exploitable characteristic of emerging markets is the lack of institutions (credit-card systems, intellectualproperty adjudication, data research firms) that facilitate View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management

18 Sep 2018
First Look

New Research and Ideas, September 18, 2018

Ratcheting, Competition, and the Diffusion of Technological Change: The Case of Televisions Under an Energy Efficiency Program By: Amano, Tomomichi, and Hiroshi Ohashi Abstract—In differentiated goods markets with societal implications,... View Details

Keywords: Dina Gerdeman

January 2009
Teaching Note

Consumer Payment Systems — United States and Japan

By: Benjamin Edelman and Andrei Hagiu

Teaching Note for [909006] and [909007]. View Details

Keywords: Cash; Cost; Motivation and Incentives; Performance Efficiency; Technology; Alliances; Governing Rules, Regulations, and Reforms; United States; Japan

Citation

Purchase

efficient and profitable airline. Despite the less than stellar reputation it had among consumers, Eastern held a monopoly on most of its routes and was consistently profitable during Rickenbacker’s tenure. View Details

Keywords: Transportation

01 Sep 2016
News

The Taxi Wars of Jakarta

huge inefficiency.” It was while attending HBS that Makarim formed Go-Jek, a more efficient ojek service that organized 20 or so drivers through a call center; he relied on word of mouth to market the idea to friends and relatives in a... View Details

Keywords: Jeffrey Hutton; Illustrations by Josh Cochran

Stanley C. Gault

Taking the helm of the company his father helped to found, Gault was instrumental in reorganizing and revitalizing Rubbermaid from a small household gadget company into a streamlined and efficient multinational corporation. He embarked on... View Details

Keywords: Fabricated Goods

Web

Contacts & Resources | Information Technology

Contacts & Resources The Data & Privacy Team is here to support you and answer any questions you may have about information security threats, policies, or best practices. Questions & Issues We want to help you work efficiently and... View Details

March 1997 (Revised November 2013)
Case

Purity Steel Corporation, 2012

By: Robert L. Simons and Antonio Davila

Managers introduce a new performance evaluation system based on sales growth and return-on-investment (ROI). A branch manager wonders whether his new warehouse should be leased to mitigate the impact on ROI. Formulas and performance calculations are provided. A... View Details

Keywords: Investment Return; Judgments; Motivation and Incentives; Performance Efficiency; Compensation and Benefits; Salesforce Management; Performance Consistency; Performance Productivity; Steel Industry

Citation

Educators

Purchase

20 Mar 2018
News

Seeing a Way Forward

and 7 percent of diabetics in Mexico are unnecessarily blind. Since 2011 salauno has treated more than 150,000 patients and performed more than 18,000 surgeries, 40 percent of which were free of charge. In her role, Leger works to make the for-profit organization’s... View Details

25 Aug 2022
News

In My Humble Opinion: Road Tested

center: “Now we all talk about the supply chain, which wasn’t the case a little over two years ago. It’s not lost on anyone that we don’t get anything without a well-functioning, efficient transportation system.” New world order: “With a... View Details

Keywords: Julia Hanna; trucking; leadership; fintech; career

01 Sep 2018
News

An SUV Built for African Roads—by African Workers

production facility that are different from typical original equipment manufacturers (OEMs). And the vehicle’s design allows for an efficient production process at low volumes and with manual labor. Because of these innovations, Yong says... View Details

Keywords: Amy Yee

01 Dec 2000
News

Core Values Keep Airline Flying High

ticketing, the airline maintains a relatively young fleet of Boeing 737s — and no other models — to save money, increase reliability, and boost efficiencies since pilots and crews need only focus on the requirements of a single type of... View Details

Keywords: Margie Kelley; Air Transportation; Transportation

20 Dec 2018
Research & Ideas

Most Popular Stories and Research Papers of 2018

moms are high achievers at work. Now it turns out they are happy, too. Amazon vs. Whole Foods: When Cultures Collide Amazon's acquisition of Whole Foods seemed a Wall Street dream come true. But then Amazon's data-driven efficiency met... View Details

Keywords: by Sean Silverthorne

02 Sep 2016
Op-Ed

The Twitter Election

7,772, and he widens his lead on retweets. Trump has been tweeting more energetically, but Clinton is way more efficient in number of tweeters per tweet.As she did in 2008, Clinton is relying more heavily on traditional media with over... View Details

Keywords: by John Quelch and Thales Teixeira

01 Jun 2009
Lessons from the Classroom

The Challenges of Investing in Science-Based Innovation

efficiency and boosting profit. Managers need to consider how to create an environment that attracts people capable of doing the sort of work that leads to scientific breakthroughs and that fosters their work in a productive way. They may... View Details

Keywords: by Julia Hanna; Banking; Auto; Pharmaceutical

05 Dec 2007
Sharpening Your Skills

Sharpening Your Skills: Managing Marketing

line. Key concepts include: In multisided markets, some customers contribute to a company's bottom line directly while others contribute indirect benefits, which are more difficult to calculate. Businesses must be able to assess the value of these "free"... View Details

17 Dec 2001
Research & Ideas

Enterprising Women

people," said Cynthia Fisher (HBS MBA '90). In 1993, using her own capital, Fisher founded ViaCord, a business that allows customers to bank cord blood stem cells for possible future use in the treatment of cancer and autoimmune diseases. Keeping that support team... View Details

Keywords: by Julia Hanna

17 Apr 2024
Blog Post

New Venture Competition 2024: Business and Environment Ventures

efficiency on both sides and accelerating the energy transition. PARTICIPANTS - SOCIAL ENTERPRISE TRACK Lokale - Farand Anugerah (MBA 2025) - Address stunting, empower community with organic fruit farming, and meet urban demand... View Details

19 Feb 2020
News

Capitol Ideas to Combat Climate Change

requiring companies to disclose information around their carbon emissions—and also around other efficiency factors such as water,” she said. “As consumers and as shareholders of companies, we deserve more information.” Those in attendance... View Details

Keywords: April White; photos by Jack Conroy

Publications