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Publications

Publications

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  • All HBS Web  (5,754)
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  • All HBS Web  (5,754)
    • People  (34)
    • News  (2,392)
    • Research  (1,536)
    • Events  (8)
    • Multimedia  (62)
  • Faculty Publications  (964)
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    Frances X. Frei

    Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders accelerate performance and design for excellence in leadership, strategy, and operations. She regularly advises senior executives... View Details

    Keywords: airline; banking; fast food; financial services; health care; hotels & motels; management consulting; media; nonprofit industry; professional services; retail financial services; service industry; sports; telecommunications; tourism; travel
    • August 15, 2014
    • Article

    Can an Outside CEO Run a Family-Owned Business?

    By: Josh Baron and Rob Lachenauer
    This article explores the intricate dynamics that often characterize family-owned businesses, shedding light on key archetypes that play prominent roles within these organizations. Using a narrative approach, the article illustrates the challenges faced by leaders... View Details
    Keywords: Family Ownership; Personal Characteristics; Family and Family Relationships; Management Practices and Processes
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    Baron, Josh, and Rob Lachenauer. "Can an Outside CEO Run a Family-Owned Business?" Harvard Business Review (website) (August 15, 2014).
    • Program

    General Management Program

    Summary Taking your organization and your career to the next level requires going beyond your field of expertise to gain an end-to-end view of the enterprise, an in-depth understanding of business operations, and a multidisciplinary... View Details

      William A. Sahlman

      William Sahlman is a Baker Foundation Professor of Business Administration at Harvard Business School.

      Mr. Sahlman received an A.B. degree in Economics from Princeton University (1972), an M.B.A. from Harvard University (1975), and a Ph.D. in Business... View Details

      Keywords: education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry
      • 2021
      • Book

      Management as a Calling: Leading Business, Serving Society

      By: Andrew J. Hoffman
      Business leaders have tremendous power to influence our society, how it operates, whether it is fair, and the extent to which it impacts the environment. And yet, we do not recognize or call out the responsibility that comes with that power. This book is meant to... View Details
      Keywords: Business Education; Power and Influence; Corporate Social Responsibility and Impact; Social Issues; Leadership
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      Hoffman, Andrew J. Management as a Calling: Leading Business, Serving Society. Stanford University Press, 2021. (Winner of the 2022 PROSE Book Award, Association of American Publishers; Winner of the 2022 Best Book Award, Social Issues in Management Division, Academy of Management; Finalist for the 2022 George R. Terry Book Award, Academy of Management. Chinese Edition: 使命管理, China Science and Technology Press, 2022.)
      • Sep 20 2021
      • Short Film

      An Inspiring Experience

      • 08 Mar 2016
      • Blog Post

      6 Discoveries I Made About HBS

      Recent grad Mallory Dwinal came to HBS after pursuing a PhD in education at the University of Oxford and working as a middle and high school Spanish teacher with Teach for America. Now a few months out of the HBS bubble, we asked her to... View Details
      • October 2001 (Revised April 2002)
      • Case

      America Online, Inc.: Disclosure Strategy

      By: Amy P. Hutton and David Lane
      Since going public, AOL had disclosed on a quarterly basis supplemental metrics meant to give analysts and investors a way of tracking growth in its subscriber base and the value created through its marketing efforts. These metrics gave management's conversations with... View Details
      Keywords: Business Model; Internet and the Web; Change Management; Internet and the Web; Corporate Disclosure; Media; Digital Marketing; Information Technology Industry; Media and Broadcasting Industry
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      Hutton, Amy P., and David Lane. "America Online, Inc.: Disclosure Strategy." Harvard Business School Case 102-004, October 2001. (Revised April 2002.)
      • 02 Dec 2021
      • News

      Our Eight Favorite Books in 2021 for Healthy Living

      • 29 Mar 2022
      • Book

      5 Qualities That Help Companies Thrive for Decades—Even Centuries

      How do companies survive not just for years, but for decades? For centuries even? During a global pandemic, researchers are studying anew what makes companies resilient, agile, and enduring. After all, Japanese construction firm Kongō Gumi, which builds temples, has... View Details
      Keywords: by Sean Silverthorne
      • Web

      Publications - Faculty & Research

      Educators Related Riley, James, and Bernal Cortés. "Greenwood Online: A Fin-Tech Service for Culture and Community (A)." Harvard Business School Case 426-017, July 2025. July 2025 Case Greenwood Online: A... View Details
      • 23 Jul 2001
      • Research & Ideas

      Sam Walton: Great From the Start

      He could have added that he had not had a day's experience in running a business of any kind. He paid a price for this inexperience and excessive enthusiasm before his store even opened. He had selected the wrong store and paid too much... View Details
      Keywords: by Richard S. Tedlow; Retail
      • Program

      Competing in the Age of AI—Virtual

      Summary Artificial intelligence (AI) is revolutionizing the way today's businesses compete and operate. By putting AI and data at the center of their capabilities, companies are redefining how they create, capture, and share value—and are... View Details
      • 24 Oct 2016
      • Research & Ideas

      Bernie Madoff Explains Himself

      One December evening in 2011, while preparing a lesson plan, Harvard Business School professor Eugene Soltes picked up the phone for his weekly conversation with Bernie Madoff. Soltes, who was doing an in-depth investigation on... View Details
      Keywords: by Carmen Nobel; Financial Services

        Regina E. Herzlinger

        Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and serve on many established and start-up corporate health care/medical... View Details

        Keywords: health care; insurance industry; medical devices; retailing; digital health
        • March 2008
        • Article

        Is Yours a Learning Organization?

        By: David A. Garvin, Amy C. Edmondson and Francesca Gino
        This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. An organization with a strong learning culture faces the unpredictable deftly.... View Details
        Keywords: Interpersonal Communication; Learning; Surveys; Leading Change; Management Analysis, Tools, and Techniques; Organizational Culture
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        Garvin, David A., Amy C. Edmondson, and Francesca Gino. "Is Yours a Learning Organization?" Harvard Business Review 86, no. 3 (March 2008): 109–116.
        • 2021
        • Book

        The Future of Executive Development

        By: Mihnea C Moldoveanu and Das Narayandas
        Executive development programs have entered a period of rapid transformation, driven by digital disruption and a widening gap between the skills that participants and their organizations demand and those provided by their executive programs. This work delves into the... View Details
        Keywords: Executive Education; Leadership Development; Management Skills; Education Industry
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        Moldoveanu, Mihnea C., and Das Narayandas. The Future of Executive Development. Stanford, CA: Stanford Business Books, 2021.
        • May 2025
        • Case

        IQanat: Empowering Rural Youth in Kazakhstan

        By: Boris Groysberg and Maxim Pike Harrell
        In June 2025, IQanat CEO Aliya Salikova considered scaling opportunities for the foundation, which provided educational opportunities for children from rural regions of Kazakhstan. Established by Kazakhstani businessman and philanthropist Aidyn Rakhimbayev, IQanat... View Details
        Keywords: Mission and Purpose; Organizational Change and Adaptation; Leadership; Social Enterprise; Social Entrepreneurship; Growth and Development Strategy; Growth Management; Rural Scope; Philanthropy and Charitable Giving; Equality and Inequality; Education Industry; Central Asia; Kazakhstan
        Citation
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        Groysberg, Boris, and Maxim Pike Harrell. "IQanat: Empowering Rural Youth in Kazakhstan." Harvard Business School Case 425-077, May 2025.
        • 18 Jun 2020
        • News

        Community Conversation on Race: June 11, 2020

        • Program

        Owner/President Management

        Summary Building, leading, and growing a successful business can be an all-consuming challenge that leaves little time to focus on leadership and personal growth. But as your business challenges expand, so... View Details
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