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  • February 2016 (Revised August 2016)
  • Case

Chilli Beans: Peace, Love, and Sunglasses

By: José B. Alvarez, Robert Mackalski and Andrew Otazo
This case illustrates how Chilli Beans became the most popular sunglasses retailer in Brazil and the issues it faced when expanding into the United States. View Details
Keywords: Sunglasses; Brazil; Sao Paulo; Chilli Beans; Watches; Fast Fashion; Supply Chain; Retail; Franchise; International Expansion; Culture; Middle Class; Fashion; Corporate Entrepreneurship; Global Strategy; Customer Focus and Relationships; Customer Value and Value Chain; Design; Economic Growth; Economic Slowdown and Stagnation; Goods and Commodities; Leadership; Marketing; Operations; Apparel and Accessories Industry; Fashion Industry; Manufacturing Industry; Brazil; China
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Alvarez, José B., Robert Mackalski, and Andrew Otazo. "Chilli Beans: Peace, Love, and Sunglasses." Harvard Business School Case 516-020, February 2016. (Revised August 2016.)

    Robert S. Abbott

    Abbott, the son of slave parents, created the Chicago Defender in 1905 with a total capitalization of twenty-five cents. By 1921, the Defender became a national newspaper, with 70 employees and a plant View Details
    Keywords: Publishing & Print Media
    • 15 Aug 2011
    • Research & Ideas

    A New Model for Business: The Museum

    business practices throughout the organization; and a genuine interest in helping potential customers figure out if what we're selling is right for them. "When you experience this as a customer, the benefits can be huge, and it can create... View Details
    Keywords: by Carmen Nobel
    • Web

    Supplemental Financial Information | Annual Report 2024

    2024. The group also delivered 79 Custom Programs that drew more than 4,500 participants. International participation in Executive Education’s open enrollment programs increased by 1 percent from the prior year. Executive Education... View Details
    • Web

    HBS - Financials | Financial Highlights

    tuition and fees. The major areas of expense growth were salaries and benefits, professional services, and printing and publishing. New gifts and pledges totaled $135 million, compared with $172 million in fiscal 2022. The return on the... View Details
    • July 1989 (Revised May 2004)
    • Case

    Colonial Homes

    By: David E. Bell
    Colonial Homes supplies a complete raw materials package to build entire homes. The price of the package is guaranteed at the signing of the sales contract, while delivery (and payment) are not effected for up to six months. In an effort to reduce its exposure to... View Details
    Keywords: Customer Value and Value Chain; Contracts; Price; Price Bubble; Fluctuation; Monopoly; Problems and Challenges; Sales; Accommodations Industry; Real Estate Industry
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    Bell, David E. "Colonial Homes." Harvard Business School Case 190-008, July 1989. (Revised May 2004.)
    • 01 Apr 2001
    • News

    Books: Brand New

    Koehn examines six business pioneers across three centuries to better understand, as she puts it, how “individual entrepreneurs and companies translate a few buyers’ curiosity about new products into widespread customer loyalty.” The six... View Details
    Keywords: Startbucks; HP, Hewlett-Packard, Microsoft, Dell, eBay; Estee Lauder; John Heinz (MBA 1963); Publishing Industries (except Internet); Information
    • 19 Jun 2018
    • First Look

    New Research and Ideas, June 19, 2018

    coupled with collaboration between companies is value enhancing. However, collaboration between companies is notoriously difficult and fragile requiring commitment mechanisms. I suggest that a small set of large institutional investors,... View Details
    Keywords: Dina Gerdeman
    • Profile

    Arum Kang

    help customers find it. I suddenly realized how physical business is, how everything in the value chain, from shelf set-up to visual presentation, have to work together to make the ultimate sale." After... View Details
    • 21 Feb 2017
    • First Look

    First Look at New Research: February 21

    Art Museum By: Lund, Ragnar, and Stephen A. Greyser Abstract—This paper examines cultural sponsorship from a partnership perspective. It studies the collaboration between two international institutions, a bank and a museum, and their View Details
    Keywords: Carmen Nobel
    • 02 Feb 2004
    • Research & Ideas

    Mapping Your Corporate Strategy

    articulated by (HBS professor) Michael Porter, will be most successful when the collection of integrated and aligned activities enable the company to offer a value proposition—whether low total cost, product... View Details
    Keywords: by Martha Lagace
    • 05 Dec 2007
    • Sharpening Your Skills

    Sharpening Your Skills: Managing Marketing

    Networked Customers? How Do You Value a 'Free' Customer? Sometimes a valuable customer may be the person who never buys a thing. Professor Sunil Gupta discusses how to assess the profitability of a View Details
    • Fast Answer

    Venture capital firms: create a list

    Useful filters in Preqin include estimated dry powder, total amount raised, and ESG/Ethos. Before exporting, click Manage Columns to customize what data you would like to include in your excel file. Click... View Details
    • 15 Aug 2024
    • Blog Post

    Navigating the Future of Renewable Energy at Port Esbjerg

    and a presentation by Total Energies, and a walkthrough of the port’s district heating plant. Port Esbjerg offered us a unique perspective on how a port can be a central hub in the transition to renewable energy. Adapting Infrastructure... View Details
    • February 2007 (Revised May 2007)
    • Case

    Li & Fung 2006

    By: F. Warren McFarlan, William C. Kirby and Tracy Manty
    Describes the opportunities and strategy facing one of the most innovative global supply-chain companies, and the strategy it has chosen to deal with the expanding demand for its services. Li & Fung links thousands of factories in India, China, and elsewhere to nearly... View Details
    Keywords: Customer Value and Value Chain; Supply Chain Management; Distribution Channels; Global Range; Strategy; Information Technology; Service Industry; Distribution Industry; China; India; United States; Europe
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    McFarlan, F. Warren, William C. Kirby, and Tracy Manty. "Li & Fung 2006." Harvard Business School Case 307-077, February 2007. (Revised May 2007.)
    • 18 May 2010
    • First Look

    First Look: May 18

    case presents the predicament of a company trying to do right by its customers and its employees as the economic crisis of 2008 hits home. Fifteen years earlier, this Spanish supermarket chain had adopted its own version of View Details
    Keywords: Martha Lagace
    • 24 Apr 2014
    • News

    Improving the service experience requires excellence—but not in everything

    Everyone knows what bad service feels like—and that’s something Frances Frei, Professor at HBS, wants to fix. Making the service experience better for everyone, from customers to employees, begins with understanding the services View Details
    • August 1999 (Revised January 2002)
    • Case

    Brita Products Company, The

    By: John A. Deighton
    Clorox's Brita skillfully exploits a tide of water safety concerns, growing a home water (filtration) business from inception to a 15% U.S. household penetration in ten years. The dilemma in the case arises as the period of increasing returns seems to be drawing to a... View Details
    Keywords: Customer Value and Value Chain; Acquisition; Retention; Safety; Natural Environment; Emerging Markets; Investment Return; Equity; Demand and Consumers; United States
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    Deighton, John A. "Brita Products Company, The." Harvard Business School Case 500-024, August 1999. (Revised January 2002.) (request a courtesy copy.)
    • November 1991 (Revised December 1996)
    • Case

    Pressco, Inc.--1985

    By: William E. Fruhan Jr.
    A capital budgeting problem is viewed from the context of a marketing representative attempting to make a sale of energy saving heavy industrial equipment. Tax law changes promise to have a significant impact on the customer's decision process. Teaching purpose: To... View Details
    Keywords: Capital Budgeting; Machinery and Machining; Valuation; Taxation; Customer Value and Value Chain; Cost vs Benefits; Inflation and Deflation; Cost Management; Product Marketing; North and Central America
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    Fruhan, William E., Jr. "Pressco, Inc.--1985." Harvard Business School Case 292-085, November 1991. (Revised December 1996.)
    • 21 Feb 2014
    • News

    The First Five Years: Evelyne White (MBA 2010)

    local customs were. My best travel experiences have always involved having a local person on the ground, so I set out to launch a platform where travelers could connect with local people. Sharing a meal is one of the best ways to break... View Details
    Keywords: Glocal; Food Services and Drinking Places; Hospitality
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