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  • All HBS Web  (3,672)
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  • April 2004 (Revised November 2004)
  • Background Note

Why Complex Systems Fail

Operationally excellent organizations create competitive opportunities for themselves that are not available to their peers. One view of the manager's competitive dilemma is to pick the right position for his organization, differentiating it, for example, as a... View Details
Keywords: Organizations; Complexity
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Spear, Steven J., and Bryce LaPierre. "Why Complex Systems Fail." Harvard Business School Background Note 604-083, April 2004. (Revised November 2004.)
  • Web

Planning a Class Session - Christensen Center for Teaching & Learning

toward discovery and learning. Planning also entails knowing your audience and anticipating their needs, interests, and ability to contribute. Reviewing student backgrounds in relation to the specific class session is an important, and... View Details
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

They're well intended, but a fair number of them derail or kind of get stuck." Hill specifically targets that audience in her new book, Being the Boss: The 3 Imperatives for Becoming a Great Leader, cowritten with Kent Lineback.... View Details
Keywords: by Carmen Nobel
  • 27 Feb 2019
  • Research & Ideas

The Hidden Cost of a Product Recall

The team’s research suggests that recall prevention is even more valuable than previously thought, given the higher stakes of product failures. Companies would also be wise to develop more internal expertise to not only manage their own recalls but react quickly to... View Details
Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies
  • 15 Oct 2020
  • Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

have lost their “exceptional” luster. IT wage premiums today have more to do with where a job is practiced than with rewarding specific skills. “While it is a popular hypothesis that returns to IT skills are exceptionally high in the... View Details
Keywords: by Rachel Layne; Information Technology
  • Web

Career Re-Entry & Flexible Work - Alumni

and/or specific companies or functions. Stay current Address concerns up front about your ability to stay current in both technology and in industry trends and developments. Your up-to-date knowledge and skills not only assure potential... View Details
  • 26 Oct 2021
  • Research & Ideas

What Companies Want Most in a CEO: A Good Listener

skills in executive searches reflects specific firm needs, in particular the need to coordinate more—and more complex—activities within firms,” the paper says. Managers at all levels need social skills Sadun and Fuller, along with... View Details
Keywords: by Jay Fitzgerald
  • Web

Aligning Reimbursement with Value - Institute For Strategy And Competitiveness

specialties and specific interventions. Global provider budgets and capitation, are also poorly aligned with value for patients by decoupling payment from patients’ particular condition and care process. The two emerging models for... View Details
  • 10 Feb 2021
  • Research & Ideas

Has #MeToo Changed How Hollywood Hires?

“Examining the differential change due to the association with Weinstein is critical. It helps better nail down the specific effect of #MeToo. Those without prior ties to Weinstein serve as a control group,” Luo explains. “Changes in... View Details
Keywords: by Rachel Layne; Media & Broadcasting
  • 18 Jun 2024
  • Research & Ideas

Industrial Decarbonization: Confronting the Hard Challenges of Cement

Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details
Keywords: by by Janelle Conaway; Green Technology; Energy; Industrial Products; Manufacturing
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

evaluated before his departure, and he recorded his every move in sales reports and receipts. Sales managers at large corporations assigned salesmen specific territories and gave them monthly or weekly quotas to meet. They aimed to make... View Details
Keywords: by Laura Linard
  • 30 May 2023
  • Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

of randomness. They then crafted prompts—the questions users ask an AI tool—about specific products like toothpaste and laptops, seeking hundreds of responses about whether the “customer” would choose to purchase products at various price... View Details
Keywords: by Kristen Senz
  • 01 Jun 2024
  • News

Quantum Leap

advances, quantum computing finally began to show signs of business relevance about 10 years ago. In 2016, IBM made a quantum processor available for the first time via the cloud. Not long thereafter, Microsoft introduced a new programming language designed View Details
Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing
  • 28 Jul 2023
  • Blog Post

How I Landed My Manufacturing Internship at HBS

coffee chats; it’s better to have more information, not less. CPD is a fantastic resource, but the best way to make use of their services is to be specific in requests for help. Regarding applications materials, CPD is immensely helpful.... View Details
  • 05 Oct 2023
  • Blog Post

A Pathway to Public Service: Brandon Moore (MBA/MPP 2025)

Governor Ned Lamont’s team as a strategic policy fellow. Focusing on workforce development, with specific attention to expanding employment resource access for low-income job seekers, I learned a ton! But it was the human aspect of the... View Details
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

help people achieve their own goals. It can’t be about the leader alone. And the more there are some specific demonstrations to point to, the more a leader awakens hope and ensures belief. Change requires a belief in possibility.... View Details
Keywords: by Sean Silverthorne
  • Web

For Alumni - Entrepreneurship

specifically for HBS alumni. These Advisors are a highly curated group of exceptional, experienced entrepreneurs and investors from all over the world. Harvard Launch Lab X GEO Launch Lab X GEO is a global innovation accelerator View Details
  • 30 May 2005
  • Research & Ideas

Six Steps for Making Your Threat Credible

that it would lose a great deal if its bid failed. Because its threat to counter your bid is not credible, you decide you will place a bid. The day before you are to announce your bid, your competitor's CEO says at an open meeting that he has no View Details
Keywords: by Deepak Malhotra
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

resulted in the principle of "Color Harmony," which established for the first time that certain combinations of a woman's complexion, hair, and eye coloring were most effectively complemented by specific make-up shades. As he grew in fame... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 13 May 2024
  • Research & Ideas

Picture This: Why Online Image Searches Drive Purchases

sellers can start actually expanding their product assortment to include some of them.” Branching off for better choice Farronato likens the refining process to starting off at a tree’s trunk. Guided search using visuals and more specific... View Details
Keywords: by Rachel Layne; Information Technology; Technology; Consumer Products; Retail
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