Special Design Services - Publications - Faculty & Research

2013
Working Paper

Entrepreneurs, Firms and Global Wealth since 1850

This working paper integrates the role of entrepreneurship and firms into debates on why Asia, Latin America and Africa were slow to catch up with the West following the Industrial Revolution and the advent of modern economic growth. It argues that the currently... View Details

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04 Aug 2011
What Do You Think?

How Dangerous Is Common Sense to Managers?

helpful, such as the best route to take to work to avoid traffic. Newer technologies such as the Internet, social networks, and specialized hardware may come to the rescue by providing easy ways of surveying customers, testing product... View Details

Keywords: by James Heskett

Web

Launching Tech Ventures | HBS Online

honest insights about the industry through various lenses.” Lugas Prancafitri Chief Financial Officer at BNI Ventures What You Earn Certificate of Completion Boost your resume with a Certificate of Completion from HBS Online Earn by: completing this course Certificate... View Details

12 Oct 1999
Research & Ideas

Porter’s Perspective: Competing in the Global Economy

interconnected companies, specialized suppliers, service providers, firms in related industries, and associated institutions in particular fields that compete but also cooperate") in your 1990 book The... View Details

Keywords: Re: Michael E. Porter

09 Jun 2024
Blog Post

The EC Formula: MBA Class of 2024 Looks Back

an organization that uses engineering and design to improve people’s experiences with the health care system. The intersection of health care and tech is such a powerful space. I took STRATTECH to build fluency in the broader tech... View Details

Web

A Tradition of Philanthropy - Alumni

Jr. makes a $5 million grant to build Aldrich Hall , which features horseshoe-shaped classrooms—a revolutionary design at the time—that facilitate case-based learning. 1950 The Kresge family makes a $2 million gift to construct a dining... View Details

10 Feb 2003
Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

customer values of convenience, availability, product or service functionality, and relationship, creates a reason for the customer to buy. But, you also must eliminate reasons for the customer not to purchase. Various adjunct services,... View Details

Keywords: by Benson P. Shapiro

Web

Courses by Faculty Unit - Course Catalog

3.0 Investment Management and Capital Markets Luis Viceira Emil Siriwardane Fall 2025 Q1Q2 3.0 Investment Strategies William Vrattos Spring 2026 Q4 1.5 Managing and Innovating in Financial Services David Scharfstein Spring 2026 Q3Q4 3.0... View Details

Blog

Inside the Learning: Program Formats Unpacked

same place. In addition to learning together in the classroom and in living groups, you will eat meals together, socialize, and come together for evening activities. Most in-person programs are offered on the HBS campus, with classrooms, lodging, and other facilities... View Details

22 Feb 2022
News

Breaking News

24 papers in Colorado was structured to keep control in local hands? We set up the Colorado News Conservancy as a public benefit corporation. We earmarked a majority of shares to be eventually fully locally owned. The Conservancy is View Details

Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

to connect their products and services to the alleviation of crisis-related suffering and challenges. 54 percent of surveyed consumers claimed they were ignoring all new product communications during the crisis, unless the product in... View Details

Keywords: by Jill Avery and Richard Edelman

01 Feb 2002
News

It's academic. (Not!)

it really special for me. I've learned so much from everyone in the program." Volleyball isn't a big part of her life anymore, but it did lead Ton to one other momentous change. When she first arrived at Soldiers Field, she looked for a... View Details

Keywords: Educational Services; Educational Services

31 Jul 2015
Blog Post

Transitioning From the Military to Business School

plans do you have for the future? How has your vision of the future changed since coming here? When I applied to HBS I was pretty set on building a career in either finance or consulting. Now, while my road map will still entail a stint sharpening my business skills... View Details

05 Jul 2021
What Do You Think?

Do Companies Really Need Chief Experience Officers to Know Their Customers?

The Pinto was the last vehicle for rent. I had hoped to sneak into the lot unseen. Unfortunately, the GM customer service team, for whom I was an outside consultant, spotted me as I entered the lot. The roasting that followed was... View Details

Keywords: by James Heskett

30 Aug 2011
First Look

First Look: August 30

rather than the level of joy impact viewer retention most. The effect of joy is asymmetric, with higher gains for increases than losses for decreases. Based on these findings, the authors develop representative emotion trajectories to support ad View Details

Keywords: Sean Silverthorne

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

The sure recipe for failure is to suck it up and try to do it all.—Isabel Parlett, Parlance Training Let's begin with what you shouldn't do: "The sure recipe for failure is to suck it up and try to do it all," says Isabel Parlett of Parlance Training, a Santa... View Details

Keywords: by Paul Michelman

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

global and a series of regional B Climate Collectives designed to support businesses to share what they are learning on topics such as how to move to a regenerative business model. How might you explore ways to reimagine your business... View Details

01 Sep 2005
News

Gifts Create Frist Financial Aid Fund

where they want to leave their mark, rather than on their ability to repay loans,” said Dewey, explaining that the program is designed to meet the needs of graduating students (and recent alumni) who accept lower-paying positions in the... View Details