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  • All HBS Web  (2,362)
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  • 30 Aug 2016
  • First Look

August 30, 2016

coupling predict IT agility—defined as the cost of making changes to software applications. The measure of coupling that best predicts agility is one that captures all direct and indirect connections between components (i.e., it captures... View Details
Keywords: Carmen Nobel
  • 14 Sep 2017
  • Op-Ed

Op-Ed: Google Engineer Deserved to be Fired by the CEO

Google CEO Sundar Pichai. Credit:  Steven Zimmerman/Wikipedia Commons Google software engineer James Damore’s ten-page manifesto excoriating his employer for its diversity initiatives incited a major controversy in August about... View Details
Keywords: by Bill George
  • September 2002 (Revised January 2013)
  • Case

Siebel Systems: Organizing for the Customer

By: Robert Simons and Antonio Davila
Siebel Systems is one of the fastest growing companies in America. Tom Siebel, the company's founder, has organized the business to accommodate growth and focus on the customer. Innovative information technology systems and clear accountability prove to be essential to... View Details
Keywords: Organizational Structure; Applications and Software; Business Growth and Maturation; Information Technology; Performance Evaluation; Performance Expectations; Innovation and Management; Technological Innovation; Customer Focus and Relationships; Management Teams; Information Technology Industry; North and Central America
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Simons, Robert, and Antonio Davila. "Siebel Systems: Organizing for the Customer." Harvard Business School Case 103-014, September 2002. (Revised January 2013.)
  • 22 Nov 2016
  • First Look

November 22, 2016

Care Thaddeus Fulford-Jones and Eric Weiss, founders of healthcare technology startup Radial Analytics, have been busy developing a software program designed to save hospitals money and improve patient outcomes by producing customized... View Details
Keywords: Sean Silverthorne
  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

the use of ESO in CEO compensation. Paper not available at this time. Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract... View Details
Keywords: Martha Lagace
  • 10 Apr 2007
  • First Look

First Look: April 10, 2007

issues is brief and non-technical. Provides actual deferred tax information from AOL's Form 10-K, where net operating loss carry forwards result in a large deferred tax asset and the accounting for software and deferred subscriber... View Details
Keywords: Martha Lagace
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

between two competing investments, which differ in size, maturity, and rate of return. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207066 Lean at Wipro Technologies Harvard Business School Case 607-032 Wipro Technologies, a... View Details
Keywords: Martha Lagace
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

advantage, decision making by those firms and their individual managers seems to rise above national influences and toward a commonality shared by other top firms in the international arena. In their study of the software industry in... View Details
Keywords: by Garry Emmons
  • 10 Jan 2005
  • Research & Ideas

The Knowledge Coach

breaks down or needs expediting. And how about her uncanny ability to decode behavioral cues—subtle signs of disagreement or even hostility among subordinates in meetings? How does she do that? That storehouse of unwritten process details—the way that certain View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 02 Aug 2021
  • What Do You Think?

Can Companies with Remote Management Succeed?

each year for team-building events, and the support of the latest and best communications technology. Just how large an organization can get while still being managed remotely in an effective way is a question. But Sid Sijbrandij, CEO of GitLab, an open-source View Details
Keywords: by James Heskett
  • 06 Mar 2006
  • What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

hardware or software that filters communications or facilitates their monitoring to a government that is likely to use it for both purposes. For Yahoo and Google, among others, it gets even more complex. It is whether to: (1) comply with... View Details
Keywords: by James Heskett; Technology
  • 24 Sep 2013
  • First Look

First Look: September 24

different story to a different audience. The authors illustrate their argument using the case of SAP, the German software company. SAP was the first company to host an "ESG Briefing," a conference call for analysts and investors... View Details
Keywords: Sean Silverthorne
  • 27 Feb 2007
  • First Look

First Look: February 27, 2007

letter from the Recording Industry Association of America, Inc. (RIAA) asking him to shut down eDonkey, MetaMachine's popular file-sharing system. In September 2005, more than 30 million users relied on eDonkey to share digital files, making MetaMachine's View Details
Keywords: Martha Lagace
  • January 2022 (Revised August 2022)
  • Case

Hello Heart: The Next Generation of Chronic Disease Management Apps

By: Ariel D. Stern and Danielle Golan
Hello Heart, a hypertension management app debated whether to go deep and cover other heart conditions, or to expand its solution to other chronic conditions. View Details
Keywords: Health; Health Care and Treatment; Information Technology; Mobile and Wireless Technology; Analysis; Business Startups; Transition; Customer Focus and Relationships; Customer Satisfaction; Decision Making; Demographics; Design; Entrepreneurship; Venture Capital; Technological Innovation; Growth and Development Strategy; Product Launch; Product Design; Product Development; Business Strategy; Competitive Strategy; Competitive Advantage; Customization and Personalization; Business Growth and Maturation; Business Model; Strategy; Applications and Software; Health Industry; Technology Industry; Israel; United States
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Stern, Ariel D., and Danielle Golan. "Hello Heart: The Next Generation of Chronic Disease Management Apps." Harvard Business School Case 622-061, January 2022. (Revised August 2022.)
  • 05 Dec 2017
  • Research & Ideas

What We've Learned from 101 Entrepreneurs in Emerging Markets

exploring how to automate access to some of the video interviews. It’s trickier than we thought but we’re making progress. So far, it still seems simpler to manually extract relevant quotes since the software for automating this is too... View Details
Keywords: by Sean Silverthorne
  • 19 Feb 2014
  • Research & Ideas

Racist Umpires and Monetary Ministers

the University of California, San Diego. The researchers used computer software to analyze the tone of each columnist's writing, determining whether they wrote with a generally bearish or generally bullish perspective. "Some authors... View Details
Keywords: by Michael Blanding; Sports; Information; Publishing
  • 15 Jul 2014
  • First Look

First Look: July 15

case concerns the negotiations of a deal by HgCapital, a UK-based private equity firm, to buy Visma, ASA, a Norwegian software company. Visma has received an offer from Sage Group, a strategic acquirer. HgCapital must determine if it... View Details
Keywords: Carmen Nobel
  • 18 Jan 2012
  • Research & Ideas

Beyond Heroic Entrepreneurs

and more in terms of fostering growth. For those used to a venture-capital model of funding fast-growing software start-ups, it will mean realizing that a socially focused company may grow slower than, say, a cloud computing firm, but... View Details
Keywords: by Carmen Nobel
  • 05 May 2010
  • What Do You Think?

Is Denial Endemic to Management?

Microsoft became dominant in software for PC operating systems; and the belief by entrepreneurs and investors alike that online grocery orders to the long-gone Webvan, the largest single start-up during the Internet bubble, would become a... View Details
Keywords: by Jim Heskett
  • 08 Apr 2009
  • Research & Ideas

Clayton Christensen on Disrupting Health Care

information accessible and portable, have been talked about for a long time. One hurdle to progress on this relates, again, to the existing business model, which makes it difficult for information stored on one health-care provider's View Details
Keywords: by Deborah Blagg; Health
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