Persistence Of Performance Improvements - Publications - Faculty & Research

27 Feb 2018
First Look

First Look at New Research and Ideas, February 27, 2018

platforms have the potential to improve our understanding of gentrification and enable new measures of how neighborhoods change in close to real time. Combining data on... View Details

Keywords: Sean Silverthorne

12 Oct 2011
First Look

First Look: October 12

enabled by creativity and the right organizational flexibility and mindset. The case highlights the key role of performance metrics in building a flexible system that could be refined through experimentation... View Details

Keywords: Sean Silverthorne

26 Mar 2014
Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

use of electronic health records and greater delegation were independently associated with higher levels of production. That is, practices that increased the number of tasks... View Details

Keywords: by Dina Gerdeman; Health

24 Aug 2016
Research & Ideas

Can Obamacare Be Saved?

providers to improve services to Americans. Source: gpointstudio In 2015, there was an average of 6.9 plans to choose from in each state. This fell to 6.5 in 2016, and even before Aetna's decision, the... View Details

Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health

26 Jul 2006
Research & Ideas

The Strategic Way to Go to Market

channel institutions. As a result, channel managers can evolve and change their fulfillment of customer needs without having to change channel structure all at once. Of course, the institutions have to be... View Details

Keywords: by Sean Silverthorne

06 May 2019
Research & Ideas

Consumers Blame Business for Global Health Problems. Can Business Become the Solution?

long used corporate social responsibility initiatives and philanthropy to improve their standing with consumers. Now there is a new crop of companies that are making health and wellness a business... View Details

Keywords: by Danielle Kost; Health

09 Nov 2010
First Look

First Look: November 9, 2010

belief is sound, but the authors' analysis of the performance of 45 companies led by CEOs with military experience revealed differences in how the branches (Army, Navy, Air... View Details

Keywords: Sean Silverthorne

29 May 2006
What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

than they otherwise might. Whether this leads to a higher standard of living than that of their European counterparts is debatable. But there is growing evidence that providing pleasant work environments,... View Details

Keywords: by James Heskett; Service

28 Aug 2007
First Look

First Look: August 28, 2007

by contrast, developed an explicit strategy for collaboration and made organizational changes to aid performance in these efforts. Ultimately, these actions allowed them to identify and exploit new business opportunities. In sum,... View Details

Keywords: Martha Lagace

07 Nov 2006
First Look

First Look: November 7, 2006

engineering development and construction projects. In what ways are the challenges of managing large, complex projects different from the challenges of managing other large industrial activities? How is it... View Details

Keywords: Sean Silverthorne

19 Jun 2012
First Look

First Look: June 19

making complex decisions. Under some circumstances, unconscious thought improves decisions even more than conscious thought. Executive functioning depends on energy provided by glucose, and we know from previous research that the View Details

Keywords: Sean Silverthorne

20 Jan 2003
Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

solve these problems. Palepu: Rosabeth, you mentioned the structure and design of the organization as possibly contributing to the current problems. What improvements can be made? Kanter: We need more... View Details

Keywords: by Garry Emmons

13 Sep 2006
Op-Ed

Rising CEO Pay: What Directors Should Do

Criticisms of CEO pay have two related themes: It is too high, and it not closely related to company performance. These problems persist for complex reasons even as directors worry about them. The most... View Details

Keywords: by Jay W. Lorsch

15 Jan 2013
First Look

First Look: January 15

performance aggravates the impact of internal disruptions but not external disruptions. This supports the theory that firms which improve operation View Details

Keywords: Sean Silverthorne

08 Oct 2013
First Look

First Look: October 8

Germany's Schön Klinik, have undertaken large-scale changes involving multiple components of the value agenda. The result has been striking improvements in outcomes and efficiency, and growth in market... View Details

Keywords: Sean Silverthorne

26 Feb 2013
First Look

First Look: Feb. 26

may be less effective at motivating employees than the literature suggests. Our quasi-experimental setting shows that two types of unintended consequences limit gains from the reward program. First, employees strategically game the... View Details

Keywords: Sean Silverthorne

10 Apr 2007
First Look

First Look: April 10, 2007

extraordinary performance and achieve its goal of growing to 20,000 financial advisors by 2017. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707497 Introduction to the... View Details

Keywords: Martha Lagace

29 May 2012
First Look

First Look: May 29

What Do Managers Do? Exploring Persistent Performance Differences among Seemingly Similar Enterprises Authors:Rebecca Henderson and Robert Gibbons Publication:In The Handbook View Details

Keywords: Sean Silverthorne

2009
Working Paper

On Good Scholarship, Goal Setting, and Scholars Gone Wild

By: Lisa D. Ordonez, Maurice E. Schweitzer, Adam D. Galinsky and Max Bazerman

In this article, we define good scholarship, highlight our points of disagreement with Locke and Latham (2009), and call for further academic research to examine the full range of goal setting's effects. We reiterate our original claim that goal setting, like a potent... View Details

Keywords: Education; Goals and Objectives; Management Practices and Processes; Performance Improvement; Research; Motivation and Incentives

Citation

Read Now

October 10, 2023
Article

10 Reasons Why Inclusion Is a Competitive Advantage

By: Frances X. Frei and Anne Morriss

In their new book, Move Fast and Fix Things, Frances Frei and Anne Morriss outline five strategies to help leaders tackle their hardest problems and quickly make change. Their third strategy is creating an inclusive environment that allows all employees to... View Details

Keywords: Business or Company Management; Organizational Change and Adaptation; Performance Improvement