Publications

Publications

Filter Results: (4,482) Arrow Down
Filter Results: (4,482) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 71 of 4,482 Results →
  • August 1998
  • Case

Electronic Commerce at Air Products

By: F. Warren McFarlan and Melissa Dailey
In 1998,chief information officers (CIOs) in the highly competitive international gases and chemicals business faced the reality that electronic commerce capability was a strategic necessity. The results of annual surveys of technology officers in the chemical industry... View Details
Keywords: Management Teams; Information Technology; Globalized Markets and Industries; Infrastructure; Internet and the Web; Technology Adoption; Business Strategy; Chemical Industry; United States
Related
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

the fourth level, but it does provide a road map of the steps along the way that firms may either traverse or stop at. Level 1: Companies at level 1 are very product focused and have an "if I build it, they will buy it" mindset.... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • August 1999 (Revised May 2000)
  • Case

E Ink

By: Teresa M. Amabile and Susan Archambault
E Ink is a high-technology start-up attempting to revolutionize print communication through electronic ink displays. The founders and top managers of this two-year-old firm are striving to translate a technological breakthrough into a working prototype, move from... View Details
Keywords: Customer Focus and Relationships; Entrepreneurship; Technological Innovation; Business or Company Management; Growth and Development Strategy; Industry Structures; Organizational Structure; Commercialization; Technology; Information Technology Industry
Related

    Paul Hamilton

    Paul studies the economic complements needed for firms to realize productivity gains from machine learning and artificial intelligence. These complements include data, human capital & skills, organizational processes, and business models. 
    View Details
    • March 2015
    • Case

    Tim Keller at Katzenbach Partners LLC (A) (Abridged)

    By: Boris Groysberg and James Weber
    Tracks the first six months of a recent MBA grad, Tim Keller, at Katzenbach Partners, a boutique consulting firm focused on organizational change and strategy. Covers how Keller initially struggles with his assignment and ends with a question of whether or not he... View Details
    Keywords: Interpersonal Relations; Organization Behavior; Superior ＆ Subordinate; Managing Projects; Informal Organization; Consulting; Professional Services; Leadership; Work-Life Balance; Decision Choices and Conditions; Organizations; Rank and Position; Product Development; Service Industry; Consulting Industry
    Related
    • Web

    Navigating Your Worth: AI, Negotiations, and the Nature of Expertise - Course Catalog

    their final project: a set of clones, their resumes and a career strategy. Module 3: The revolution of the knowledge-service industries: We will examine the organizational and... View Details
    • 16 Jan 2019
    • Research & Ideas

    What Football Firings Teach Managers About Staying Relevant

    to adapt based on industry changes, as well as on team strengths and weaknesses; they get the most by leveraging competitive resources, while communicating and collaborating effectively with key View Details
    Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

      Ashley V. Whillans

      Ashley Whillans is the Volpert Family Associate Professor of Business Administration at the Harvard Business School, where she teaches the Motivation and Incentives course to MBA students. Professor Whillans earned her PhD in Social Psychology from the University of... View Details

      • November 1998 (Revised July 2000)
      • Case

      Deere & Company: Sustaining Value

      By: Malcolm S. Salter and Marlowe Dayley
      The question facing Deere & Co. is whether or not to adopt some of the organizational technologies of private equity investors (decentralized equity holdings, use of leverage to control the disposition of cash flows, the externalization of the capital budgeting... View Details
      Keywords: Budgets and Budgeting; Decision Choices and Conditions; Cash Flow; Private Equity; Wealth; Adoption; Manufacturing Industry
      Related
      • March 1990 (Revised November 2004)
      • Case

      O.M. Scott & Sons Co. Leveraged Buyout

      By: George P. Baker III and Karen Wruck
      Documents the organizational changes that took place at O.M. Scott & Sons Co. in response to their leveraged buyout. Provides the opportunity for students to discuss the effects of high leverage on management decision making, and the differences between operating as a... View Details
      Keywords: Leveraged Buyouts; Capital Structure; Borrowing and Debt; Organizational Structure; Organizational Change and Adaptation; Management; Business Conglomerates; Cost of Capital; Financial Services Industry
      Related
      • September 2006 (Revised April 2007)
      • Case

      Tim Keller at Katzenbach Partners LLC (A)

      By: Boris Groysberg, Christopher Marquis and Ayesha Kanji
      Tracks of the first 6 months of a recent MBA grad, Tim Keller, at Katzenbach Partners, a boutique consulting firm focused on organizational change and strategy. Covers how Keller initially struggles with his assignment and ends with a question of whether or not he... View Details
      Keywords: Management; Organizational Change and Adaptation; Personal Development and Career; Work-Life Balance; Projects; Situation or Environment; Strategy
      Related
      • 06 Oct 2020
      • Sharpening Your Skills

      18 Tips Managers Can Use to Lead Through COVID's Rising Waters

      Again Rohit Deshpande, Sebastian S. Kresge Professor of Marketing. ORGANIZATIONAL DESIGN Tip: Use technology to scale your organization to current conditions An old canard applies to today's environment:... View Details
      Keywords: by Sean Silverthorne
      • September–October 2013
      • Article

      Changes in Work, Changes in Self? Managing Our Work and Non-Work Identities in an Integrated World

      By: Lakshmi Ramarajan and Erin M. Reid
      Diverse workplaces are challenging the boundaries between workers' personal and professional lives, as workers today navigate employer pressures regarding who they are and who they can be outside of work. Lakshmi Ramarajan and Erin M. Reid consider how the attunement... View Details
      Keywords: Diversity; Identity; Boundaries; Power and Influence; Performance Effectiveness; Organizational Change and Adaptation
      Related

        Thomas R. Eisenmann

        Thomas R. Eisenmann is the Howard H. Stevenson Professor of Business Administration at the Harvard Business School; Peter O. Crisp Faculty Chair, Harvard Innovation Labs; and Unit Head of the HBS Entrepreneurial... View Details

        Keywords: high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology
        • March 1988 (Revised September 1993)
        • Case

        United Services Automobile Association (USAA)

        Under the leadership of Robert F. McDermott, USAA has been transformed from a property and casualty insurance company with $200 million in assets in the late 1960s to a $11 billion financial services empire in 1988. The case illustrates the value of having a CEO drive... View Details
        Keywords: Business or Company Management; Leadership; Information Technology; Financial Services Industry; Insurance Industry; United States
        Related
        • August 2002 (Revised January 2003)
        • Case

        Australia-Japan Cable: Structuring the Project Company

        By: Benjamin C. Esty and Carrie Ferman
        In late September 1999, representatives from Telstri, Japan Telecom, and Teleglobe met to discuss the structure of the Australia-Japan Cable (AJC) project, a $520 million submarine cable system that would run from Australia to Japan. The sponsors, excited by the... View Details
        Keywords: Information Infrastructure; Cooperative Ownership; Organizational Structure; Investment; Ownership; Capital; Corporate Governance; Management Teams; Communication Technology; Projects; Compensation and Benefits; Corporate Finance; Telecommunications Industry; Australia; Japan
        Related
        • September 2019 (Revised December 2019)
        • Case

        Google: To TVC or Not to TVC?

        By: William R. Kerr and Carl Kreitzberg
        In late 2018, evidence emerged that many of Google’s temporary help agency workers, vendors, and independent contractors (“TVCs”) were unhappy with the company. TVCs, who reportedly made up 49.95% of Google’s 170,000-person global workforce, had raised concerns of... View Details
        Keywords: Workforce; Independent Contractors; Talent Management; Silicon Valley; Google; Employee Attitude; Employee Compensation; Employee Engagement; Future Of Work; Innovation; Innovation And Strategy; Inequality; Talent Acquisition; Labor; Talent and Talent Management; Strategy; Technological Innovation; Employees; Attitudes; Innovation and Management; Human Resources; Equality and Inequality; Information Technology Industry; United States; San Francisco
        Related
        • 26 Apr 2020
        • Other Presentation

        Towards Modeling the Variability of Human Attention

        By: Kuno Kim, Megumi Sano, Julian De Freitas, Daniel Yamins and Nick Haber
        Children exhibit extraordinary exploratory behaviors hypothesized to contribute to the building of models of their world. Harnessing this capacity in artificial systems promises not only more flexible technology but also cognitive models of the developmental processes... View Details
        Keywords: Exploratory Learning Behaviors; Modeling; Artificial Intelligence; AI and Machine Learning
        Related
        • 06 Dec 2019
        • Blog Post

        Moving to the States with My Daughter to Pursue an MBA and Switch Careers

        exciting industry for science and technology innovation and breakthrough. Boston is also a global hub city for health care and as a result, there... View Details
        • Teaching Interest

        Overview

        By: David S. Scharfstein
        I teach an MBA course in the elective curriculum called Managing and Innovating in Financial Services. I focus on key functions of the financial system including credit, liquidity, insurance and payments provided by a variety of financial intermediaries including... View Details