Organizational Buying Behavior - Publications - Faculty & Research

September 2006 (Revised October 2007)
Case

BT Plc: The Broadband Revolution (A)

By: Michael L. Tushman, David Kiron and Adam M. Kleinbaum

In early 2003, CEO Ben Verwaayen and Chief Broadband Officer Alison Ritchie of BT Plc. are trying to transform the former British Telecom from a stodgy telephone company into a 21st century broadband company. Their efforts to focus the firm on broadband issues within... View Details

Keywords: Transformation; Innovation and Management; Management Teams; Organizational Change and Adaptation; Organizational Culture; Behavior; Telecommunications Industry; United Kingdom

Citation

Educators

Purchase

Web

VBHCD Initiative - Institute For Strategy And Competitiveness

kidney disease Diabetes Congestive heart failure Care transition patients to reduce frequency of readmission Primary and psychiatric care for patients with intellectual and behavioral disabilities Behavioral... View Details

01 Dec 2009
News

Faculty Books

negotiation theory, Professor Subramanian explores the common situation in which negotiators are “fighting on two fronts” — across the table but also on the same side of the table with competitors. This is a guide for all involved in View Details

Keywords: Air Transportation; Transportation

01 Sep 2011
News

Coming Full Circle

(MBA 1972) has parlayed a lifelong interest in the field of organizational behavior into two careers. Encouraged by HBS professors Jay Lorsch and Paul Lawrence, Nadler pursued a PhD in the subject at the... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services

Web

Making Difficult Decisions: The General Manager’s Role (MDD) - Course Catalog

action in pursuit of organizational performance. Our emphasis is on how GMs get things done through making and guiding decisions—both larger and smaller. We show how to use decision-making processes to achieve produce results and to move... View Details

19 Oct 2009
Research & Ideas

Why Are Web Sites So Confusing?

might be interested in ex-post (i.e., once there). Thus, consumers coming to the supermarket to buy daily staples (say, bread and milk) might be induced to also get expensive chocolate if they have to walk past the corresponding aisle... View Details

Keywords: by Andrei Hagiu & Bruno Jullien

01 Apr 2002
News

Pamela Thomas Graham

important role model in Rosabeth Moss Kanter, her professor for an organizational behavior elective. "The subject matter was fascinating, and I really admired her as a high-ranking tenured faculty member who... View Details

Keywords: Amusement, Gambling, and Recreation Industries; Arts, Entertainment

01 Sep 2009
First Look

First Look: September 1

18, no. 3 (fall 2009): 817-844 Abstract This paper examines how organizational structure affects behavior and outcomes, studying the performance of different types of venture capital organizations. We find a... View Details

Keywords: Martha Lagace

02 Jan 2008
Research & Ideas

Most Popular Stories 2007

true? As it turned out, good teams, which value communication, report more errors. In a recent research paper Edmondson and doctoral student Sara Singer explore this and other hidden barriers to organizational learning. Five Steps to... View Details

Keywords: by Sean Silverthorne

21 Jan 2020
Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

Raffaelli, a professor in the Organizational Behavior Unit at Harvard Business School. “All the ingredients were there for the independent sector to see the end of its days.” Something miraculous started... View Details

Keywords: by Michael Blanding; Entertainment & Recreation

17 Nov 2020
In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

and gift certificates for post-pandemic gatherings. Large businesses and state and local governments need to make small business contracting a priority. Biden administration policymakers and mayors from the Bloomberg Harvard City Leadership Initiative are already hard... View Details

Keywords: by Danielle Kost; Retail

22 Feb 2011
Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

strategy and organizational management. Products are being developed through open innovation, with input from people connected to each other and the company only through a common interest—and electronic media. Virtually every company on... View Details

Keywords: by Sean Silverthorne

10 Feb 2014
HBS Case

Stressing Safety in South Africa’s Platinum Mines

One morning last fall, Gautam Mukunda told the MBA students in his first-year Leadership and Organizational Behavior class to crawl under their desks and stay there. He wanted them to experience a sense of... View Details

Keywords: by Carmen Nobel; Manufacturing

12 Sep 2006
First Look

First Look: September 12, 2006

organizational culture, alignment, leadership style/fit, and change management. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=406111 The Board of Directors at Morgan Stanley Dean Witter (A) Harvard... View Details

Keywords: Sean Silverthorne

11 Jun 2001
Research & Ideas

E-Commerce Unplugged

knowledge of consumer behavior to create killer applications in the m-commerce arena. Imagine a brand well positioned to satisfy the life intentions of the youth market: Let's call it "Soda X." What if Soda X built a... View Details

Keywords: by Nitin Nohria & Marty Leestma

28 Jan 2015
Research & Ideas

Ground Game, Air Wars, and Other Marketing Lessons From Presidential Elections

voter behavior is predetermined and campaigns may have minimal effects on converting voters, the researchers found strong empirical evidence that campaigns did in fact matter in the three presidential elections. They played an essential... View Details

Keywords: by Dina Gerdeman

20 Aug 2013
First Look

First Look: August 20

exclusion restriction separating current and future payoff and (2) a finite horizon model in which there is no forward looking behavior in the last period. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=44102 August 2013... View Details

Keywords: Anna Secino

27 Aug 2012
Research & Ideas

Employee-Suggestion Programs That Work

improvement in safety climate." “They're not going to get better by picking the right problem. They're going to get better by becoming better problem-solvers.” One reason for this is that employees are more likely to buy into improvement... View Details

Keywords: by Paul Guttry

04 Dec 2012
First Look

First Look: December 4

http://www.innovation-enterprise.com/archives/vol/15/issue/1/article/4941/sustaining-innovation-when-outsourcing-components Ethically Adrift: How Others Pull Our Moral Compass from True North Authors:C. Moore and F. Gino Publication:Research in View Details

Keywords: Carmen Nobel

29 May 2013
Research & Ideas

Faculty Symposium Showcases Breadth of Research

Employee theft and fraud: $600 billion. "The costs to business and society are striking," she said. Gino, an associate professor and behavioral economist at HBS, studies ethical decision making and the psychology of moral View Details

Keywords: by Carmen Nobel; Financial Services

Publications