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  • All HBS Web  (2,343)
    • People  (4)
    • News  (525)
    • Research  (1,503)
    • Events  (10)
  • Faculty Publications  (740)
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  • Web

About IT: IT Planning and Service Delivery Team Profile | Information Technology

smoothly by rationalizing and prioritizing the work that IT does. They are the behind-the-scenes enablers that empower HBS IT to operate with precision and agility, and assist teams across HBS IT to make informed decisions, streamline... View Details
  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

efficiency, but have not been priorities in national initiatives. Conclusions: Our study suggests an underutilized strategy for improving patient safety and staff efficiency: leveraging frontline staff experiences with work systems to... View Details
Keywords: Martha Lagace
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

financial institutions. In this paper, we investigate whether this effect operates through factor accumulation and/or improvements in total factor productivity (TFP). Factor accumulation-—physical and human... View Details
Keywords: Martha Lagace
  • 26 Feb 2018
  • News

Teaching Farmers New Tricks of the Trade

are constantly looking for ways to improve and become better, become more profitable and keep track with a very competitive marketplace. “I talk to farmers all the time. Many farmers that I speak with feel very comfortable in running the... View Details
  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

2017 Harvard Business Review The Real Reason Uber Is Giving Up in China By: Kirby, William C. Abstract—The article examines the role of the Chinese government in transport firm Uber's decision to sell its China operation to a rival... View Details
Keywords: Carmen Nobel
  • February 2010 (Revised March 2010)
  • Supplement

Leading Change at Simmons (E)

By: Amy C. Edmondson and Susan Thyne
This case updates the “Leading Change at Simmons” series by examining Simmons' increasing debt under the ownership of Thomas H. Lee, a private equity firm. Charlie Eitel, the former CEO, wonders what the company's, and his, legacy will be after declaring bankruptcy... View Details
Keywords: Borrowing and Debt; Private Equity; Insolvency and Bankruptcy; Leading Change; Operations; Organizational Change and Adaptation; Organizational Culture; Ownership; Performance Improvement; Consumer Products Industry
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Edmondson, Amy C., and Susan Thyne. "Leading Change at Simmons (E)." Harvard Business School Supplement 610-061, February 2010. (Revised March 2010.)
  • 09 Jan 2014
  • News

Tapping into Opportunity

of some nebulous wish to do good, however. She's doing it because being smart about water will save these organizations a lot of money. "Providing dramatic improvements in how much water we use, and the natural resources for using water,... View Details
Keywords: Constantine von Hoffman; Business and Environment Initiative; Management, Scientific, and Technical Consulting Services; Professional Services
  • 23 Oct 2019
  • News

Hands-on Simulations Complement the Case Method

participate in two simulations in the required Technology and Operations Management (TOM) course. The “Shad Exercise” provides a sense of the challenges of managing a complex process. In teams of 12, students design and implement a... View Details
Keywords: Educational Innovation
  • 01 Sep 2014
  • News

Afghanistan’s Hope and Light

Afghan citizens who returned to their country after years spent in Pakistani refugee camps. When Khoja was nine, the family moved to London; there, kids on the playground called him a “Paki,” the shorthand slur for all Southeast Asians; nontheless, the overall outlook... View Details
Keywords: Julia Hanna
  • 24 Jul 2018
  • Op-Ed

4 Ways Managers Can Exercise Their 'Agency' to Change the World

among graduates aiming for both success in business and beneficial impact on the world around them. They have come to believe that one can either succeed in business or enhance society—by expanding economic opportunity or by improving... View Details
Keywords: by George Serafeim
  • 21 Nov 2024
  • News

Mother Nurture

several automated dashboards. “We see that over 90 percent of our patients have a statistically significant improvement in their symptoms when they complete a program. That is truly best in class. It’s proof that we need tailored... View Details
Keywords: Margie Kelley
  • Web

Articles - Institute For Strategy And Competitiveness

W. Feeley, Mary L. Witkowski, and Heidi W. Albright This paper provides further details on our work to help MD Anderson’s Center for Cancer Care Innovation identify and act on several process improvement opportunities. The report... View Details
  • 19 Aug 2022
  • Blog Post

Climate Stories Episode #8: The Role of Solar and Wind Farming (and Other Tools) in the United States’ Clean Energy Future

progress. With her prior employer, Clean Line Energy Partners, Diana developed an interstate transmission line to unlock four gigawatts (GW) of wind power that remains unbuilt. She participated in stakeholder meetings with grid operators... View Details
  • 03 Apr 2012
  • News

Just Compensation

an executive’s pay is in line or out of line with performance over a long period of time, like 10 years.” With its benchmarking, the model helps companies and their investors know if pay and performance are aligned. If improvement is... View Details
Keywords: executives; executive compensation; Management, Scientific, and Technical Consulting Services; Professional Services
  • October 2010
  • Article

Organizational Designs and Innovation Streams

By: Michael Tushman, Wendy K. Smith, Robert Chapman Wood, George Westerman and Charles A. O'Reilly III
This article empirically explores the relations between alternative organizational designs and a firm's ability to explore as well as exploit. We operationalize exploitation and exploration in terms of innovation streams—incremental innovation in existing products as... View Details
Keywords: Competency and Skills; Innovation and Invention; Management Teams; Product Development; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Outcome or Result; Performance Improvement
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Tushman, Michael, Wendy K. Smith, Robert Chapman Wood, George Westerman, and Charles A. O'Reilly III. "Organizational Designs and Innovation Streams." Industrial and Corporate Change 19, no. 5 (October 2010): 1331–1366. (doi: 10.1093/icc/dtq040.)
  • 08 Oct 2020
  • News

JPMorgan Chase Commits $30 Billion to Advance Racial Equity

more tangible, meaningful way.” The release notes that the firm’s commitment will focus on promoting and expanding affordable housing and homeownership for underserved communities; growing Black- and Latinx-owned businesses; improving... View Details
  • 11 Feb 2014
  • First Look

First Look: February 11

cross-departmental collaboration mechanisms that enable improvement in the flow of materials across departmental boundaries. August 2013 Production and Operations Management The Effectiveness of... View Details
Keywords: Sean Silverthorne
  • 27 Oct 2016
  • News

Pathfinder

adapt to a lower growth environment and still perform well, to improve productivity, to take on the digital challenges in their specific business and industry, and to build and strengthen their organizations.” Doing that work requires a... View Details
  • Portrait Project

Jessica Gelman

company or professional sports league, write a book, publish my poetry, positively impact and give back to society by mentoring younger people and improving the educational system, sit on four company boards, allow myself to fall in love,... View Details
  • 22 Sep 2015
  • News

Business as a Force for Good

companies that are around the world; there are over 1,200 of them. They're everything from single-person operations all the way up to $3 billion corporations, like Natura in Brazil. “What unifies this group of companies is that they're... View Details
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