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- All HBS Web (2,343)
- Faculty Publications (739)
- 10 Nov 2015
- First Look
November 10, 2015
Don't Learn: Our Traditional Obsessions—Success, Taking Action, Fitting In, and Relying on Experts—Undermine Continuous Improvement By: Gino, F., and B. Staats Abstract—For any enterprise to be competitive, continuous learning and View Details
Keywords: Sean Silverthorne
- 30 Apr 2001
- Research & Ideas
Why Evolutionary Software Development Works
companies identified through a review of industry journals. The final sample contained data on 29 projects from 17 companies. The most remarkable finding was that getting a low-functionality version of the product into customer's hands at the earliest opportunity View Details
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
Executives must adjust the span of control for each key position and unit on the basis of how the company delivers value to customers. Consider Wal-Mart, which has configured its entire organization to deliver low prices. Wal-Mart's strategy depends on standardization... View Details
Keywords: by Robert Simons
- 06 Jun 2023
- Blog Post
Van den Ende Rozen: Greenhouse Rose Production
acre) greenhouse. Currently in its fourth generation, the company is run by three Van den Ende brothers: Sam, Tim and Bob. They gave us a quick overview of the greenhouse and the processing hall with an automated production line capable of processing 10,000 roses per... View Details
- Web
About IT: IT Planning and Service Delivery Team Profile | Information Technology
smoothly by rationalizing and prioritizing the work that IT does. They are the behind-the-scenes enablers that empower HBS IT to operate with precision and agility, and assist teams across HBS IT to make informed decisions, streamline... View Details
- 22 Sep 2015
- News
Business as a Force for Good
companies that are around the world; there are over 1,200 of them. They're everything from single-person operations all the way up to $3 billion corporations, like Natura in Brazil. “What unifies this group of companies is that they're... View Details
- 01 Mar 2007
- News
The Joy of Work
AMABILE: A decade of research shows that to be creative, people need to feel good about their work. After thirty years of research, I am still passionate about creativity,” says Teresa M. Amabile, the Edsel Bryant Ford Professor of Business Administration, head of the... View Details
- 13 Apr 2023
- Blog Post
Grolsch Brewing Company: Drink Sustainably
Grolsch Brewery in Enschede, the Netherlands. Highlights: Product and Operational Sustainability Initiatives Sustainable Packaging. One of the most surprising facts we learned at Grolsch is that the average beer bottle in the Netherlands... View Details
- 01 Dec 2016
- News
Research Brief: So Many Sites, So Little Time
Greenstein adds, such as television and radio. “Online advertising is still a work in progress, with considerable effort being invested in improving its cost-effectiveness,” he says. “Those efforts—and lessons learned—are relevant across... View Details
- Web
Alumni Career Journey: Margot Zuckerman (MBA 2024) – Integrating Climate into Business (and Government) Priorities - Blog - Business & Environment
Blog Blog Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author HBS Faculty Author HBS Staff Author Staff Author Students Topics Topics Accelerating Climate Solutions Conference 2023 Alumni Alumni Programs Alumni in Climate Networking Series Business... View Details
- 01 Jun 2007
- News
The Show Goes On
hoping to sell 2,000 tickets at $30 each. That’s close to our $70,000 operating budget. This year, we had some savvy negotiators who bargained with our lighting and sound vendors and managed to get a 10 percent reduction in price. Another... View Details
- 09 Jan 2014
- News
Tapping into Opportunity
of some nebulous wish to do good, however. She's doing it because being smart about water will save these organizations a lot of money. "Providing dramatic improvements in how much water we use, and the natural resources for using water,... View Details
- 01 Dec 2017
- News
Pencils Up: Taking Note of New Courses
and overall outcomes. Projects will include improving New York’s system to match middle school students to their preferred school and prompting doctors to respond more effectively to the opioid crisis, among others. View Details
Keywords: Julia Hanna
- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
market. Efficient companies should be the ones that maintain their capacity, and the inefficient ones should shrink or be sold. The same principle is involved in new industries. Instead of subsidizing new companies, government should View Details
Keywords: by Martha Lagace & Hilah Geer
- 01 Dec 2016
- News
Alumni Books of 2016
resilience and leap forward from failure, and ultimately to understand the deepest human needs. The author suggests thinking like an entrepreneur as a way to improve one’s business, life, and relationships. L’Apport Économique des... View Details
- 24 Jul 2018
- Op-Ed
4 Ways Managers Can Exercise Their 'Agency' to Change the World
among graduates aiming for both success in business and beneficial impact on the world around them. They have come to believe that one can either succeed in business or enhance society—by expanding economic opportunity or by improving... View Details
Keywords: by George Serafeim
- 03 Apr 2012
- News
Just Compensation
an executive’s pay is in line or out of line with performance over a long period of time, like 10 years.” With its benchmarking, the model helps companies and their investors know if pay and performance are aligned. If improvement is... View Details
- 01 Sep 2008
- News
Faculty Books
Service Profit Chain to Work for Unbeatable Competitive Advantage by James L. Heskett, W. Earl Sasser, and Joe Wheeler (Harvard Business Press) The authors extend their earlier idea of a service-profit chain improving performance to... View Details
- 01 Jun 1997
- News
New Releases
satisfaction, and vice versa) constitute a service profit chain that can form the foundation for strategic service vision and help guide managers in their operations and marketing. The authors explain how any service industry firm can... View Details
- 01 Jun 2015
- News
Ask the Expert: The Kids Are All Right
only expected MPG to improve to 45 in that same span of time. When I’m advising clients across industries, leaders often ask how their corporate social responsibility initiatives will help them win millennial affinity, and the truth is,... View Details