Operating Systems - Publications - Faculty & Research

01 Jun 2009
News

Faculty Research Online

HBS Working Knowledge is an online forum for innovation in business practice, offering a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. Marketing After the Recession This downturn has likely changed... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Dec 2003
News

Flex Time

sophisticated communication systems that include detailed weekly reports from UCC’s sales force and senior managers. As long as her days may be — talking on the phone with customers, following up on issues raised during a weekly... View Details

Keywords: Manufacturing

01 Sep 2018
News

After the Fall

Ten years ago, the global financial system teetered dangerously on the edge of total collapse. What began as a subprime mortgage crisis in the United States developed into a full-blown meltdown, causing the collapse of major banks... View Details

Keywords: Jennifer Myers; illustration by Dan Bejar; Monetary Authorities-Central Bank; Finance; Securities, Commodities, and Other Financial Investments; Finance; Executive, Legislative, and Other General Government Support; Government

April 2003 (Revised October 2004)
Case

Novartis: The Challenge of Success (A)

By: Sandra J. Sucher and Stacy McManus

Preliminary results from Phase 1 clinical trials of a newly developed compound, STI571, showed that 31 out of 31 patients with chronic myelogenous leukemia (CML) had their blood counts return to normal. In the world of oncology, this was unheard of. This was the... View Details

Keywords: Decision Making; Health Testing and Trials; Innovation and Invention; Markets; Distribution; Product Development; Production; Problems and Challenges; Research; Research and Development; Complexity; Biotechnology Industry; Pharmaceutical Industry

Citation

Educators

Purchase

May 1994
Background Note

Managing Market Complexity: A Three-Ring Circus

By: V. Kasturi Rangan

Proposes models of organization that address the various product-market environments posed by the product life cycle. Frames these changes along the two dimensions of uncertainty and diversity. Offers three sets of organizational characteristics to reflect the three... View Details

Keywords: Business Processes; Growth and Development Strategy; Complexity; Organizational Structure; Organizational Culture; Product Marketing; Markets; Product

Citation

Find at Harvard

01 Mar 2007
News

The Plight of the Global Poor

identify the characteristics of successful enterprises and leaders in this realm. The nearly 100 academics, business practitioners, and nonprofit executives from fifteen countries who gathered for the event examined the operational and... View Details

Keywords: Garry Emmons; bottom of the pyramid (BOP); Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance

27 Oct 2021
Blog Post

HBS Impact Investing Fund Course: An Experiential Education in Social Financing

report. Small businesses are a major growth lever for wealth creation and employment in Massachusetts and across the country. Yet, many BIPOC-led and -owned businesses currently face systemic barriers to raising capital, including... View Details

01 Jun 2022
News

Students Ready to Make an Impact

process of fully developing their ventures in agritech, social enterprise, and sustainability. Their journeys illustrate the ways in which HBS delivers the knowledge base that fuels innovation and the support systems that catalyze new... View Details

01 Jun 2018
News

Case Study: Tip the Scale

solutions. Consider a carousel system that can be vertical or horizontal where products come to the picker, not vice versa. It could be combined with a pick-to-light system, where lights show which bins need to be pulled and how many... View Details

09 Mar 2021
News

Addressing Education Inequities Exacerbated by the Pandemic

Children learning remotely often have to rely on parents or a sibling for help. The pandemic has caused the largest disruption of education systems in history, affecting more than one billion learners in more than 190 countries, according... View Details

Keywords: Jennifer Gillespie

12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

Most company distribution systems are designed ad-hoc when needed, and serve neither value chain partners nor end users well—just look at the frustrating new-car buying process set up by American auto makers. At the same time, says... View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

25 Jul 2012
News

Movie Magic

self-service kiosk system that evaluates and buys back used cell phones and MP3 players from consumers for cash. Found currently in southern California, Kaplan expects this concept to roll out as well. Kaplan recently returned to HBS for... View Details

Keywords: vending machines; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; General Merchandise Stores; Retail Trade

01 Jun 2005
News

Transforming the IRS

over the next five years transformed almost every aspect of the sprawling agency, from its antiquated IT systems to its internal management structures. Many Unhappy Returns (HBS Press, 2005) is his insider account of a mission that seemed... View Details

Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government

Rick Grinnell

Systems (acquired by IBM), TrackVia (acquired by Primus Capital) and VeloBit (acquired by Western Digital). Rick also has deep operating experience, having held senior marketing and engineering roles at... View Details

01 Jun 2018
News

Ask the Expert: Star Search

enabling employees to move throughout the organization. Knowing employees want to make a difference is fantastic, but how do you measure and convey that difference to them? —Kate O’Donnell (MBA 2016) GULLIVER: We do that through transparency and data. Any employee can... View Details

Keywords: Dan Morrell

15 Jun 2020
Research & Ideas

A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.

The ongoing pandemic is forcing a rethink of how the health care system operates in the United States as the death toll climbs, unemployment soars, and leaders debate how best to diagnose, vaccinate, and... View Details

Keywords: by Rachel Layne; Health

18 Apr 2012
Research & Ideas

HBS Cases: Who Controls Water?

must grow crops even as the available water supply to his operation is curtailed by drought conditions, court decisions, and quotas imposed by government agencies. The case examines how water, a basic building block of agriculture, is... View Details

Keywords: by Maggie Starvish; Agriculture & Agribusiness

12 Aug 2002
Op-Ed

Using Big Business to Fight Poverty

conflict—that could be revived with an influx of financial resources, and that would ensure fair distribution of the fruits of the resulting growth. Today the poorest regions of the world benefit from no such infrastructure. And what View Details

Keywords: by George C. Lodge

12 Feb 2001
Research & Ideas

Creating Value Across Borders

Business sat down with HBS associate professor Walter Kuemmerle to discuss the entrepreneurial process in an international setting. Kuemmerle, a Novartis Fellow, holds a joint appointment in Entrepreneurial and Service Management and Technology and View Details

Keywords: by Staff

26 Jul 2022
Blog Post

Driving Change in Education-to-Employment

has catalyzed within large employers, e.g., how these companies hire, develop, and retain more diverse entry-level talent. Understanding these shifts is a key strategic question for the organization as it focuses more and more on changing the employment View Details

Publications