Publications

12 PM – 1 PM EDT, 16 Mar 2016
Webinars: Trending@HBS

How the Internet Became Commercial: Innovation, Privatization, and the Birth of a New Network

many firms who have few direct incentives to cooperate. The adaptation conundrum arises because commercial technologies generate value in disparate circumstances. To succeed on a large scale, the technology needs to spread into new... View Details

Web

Dean Datar on the shootings in Atlanta and violence against Asian Americans | About

Dean Datar on the shootings in Atlanta and violence against Asian Americans Published March 17, 2021 Share via Facebook Share via LinkedIn Print Share via email Throughout the day, details of last night’s tragic shootings in Atlanta have... View Details

01 Oct 1998
News

Andresen Becomes First European and First Exec. Ed. Graduate to Endow HBS Professorship

program tested Andresen's English skills. "I was often up until 3:00 in the morning, struggling with the dictionary to prepare cases," he recalls. "My canmates' support motivated me to stay, and that was the... View Details

11 Oct 2021
Blog Post

Crafting a Nontraditional Path to Venture Capital and Private Equity with Morgan Sheil (MBA 2021)

chats and Zoom calls.” Sheil also was very vocal with friends, classmates, and professors about her goals, which she said kept her motivated to continue pushing in her search... View Details

February 2017 (Revised May 2022)
Case

The De Beers Group: Exploring the Diamond Reselling Opportunity

By: Benjamin C. Esty, Daniel P. Gross and Lauren G. Pickle

In September 2014, Tom Montgomery (SVP of strategic initiatives at the De Beers Group) and his team launched a pilot program in the United States to explore the $1 billion diamond market for pre-owned (recycled) diamonds. According to Montgomery, the motivation for the... View Details

16 Nov 2020
Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

“comvoc”), and leave their differentiated personal selves and external group memberships behind. All it took to motivate people, it was thought, was to offer financial... View Details

Keywords: by Sean Silverthorne

25 Jun 2007
Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

As the daughter of newly freed slaves on a Louisiana plantation, Sarah Breedlove's prospects at birth in 1867 foretold grinding poverty and toil. Over time, she graduated from the cotton fields to the washtub, marrying at the age of 14... View Details

Keywords: by Martha Lagace; Beauty & Cosmetics

24 Apr 2014
News

Identifying why the path to the top for women and racial minorities remains elusive

While diversity in hiring has increased markedly among professional service organizations, the changes are not reflected at the senior-most levels. For example, in US law firms, women comprise 46 percent of associates but only 19 percent of partners, View Details

June 14, 2023
Article

Research: Your Love for Work May Alienate Your Colleagues

By: Mijeong Kwon, Julia Lee Cunningham and Jon M. Jachimowicz

Research shows that employees who are passionate about their work are more productive, innovative, and collaborative. New research suggests that these employees also see passion for work as a moral imperative, and they’re more likely to judge colleagues who are... View Details

Keywords: Employees; Motivation and Incentives

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10 Oct 2016
Book

Why White-Collar Criminals Commit Their Crimes

Keywords: by Carmen Nobel; Financial Services

January 2022 (Revised November 2023)
Case

Expanding the Culture of Learning at Kraft Heinz

By: Ashley V. Whillans and Carolyn Watson

The Kraft Heinz Company (KHC) was an American food company formed in 2015 by the merger of Kraft Foods Group, Inc and the H.J. Heinz Company. The company sold food products like Heinz Ketchup, Kraft Mac & Cheese, Kool-Aid, and Philadelphia cream cheese to supermarkets,... View Details

Keywords: Learning; Culture; Work Culture; Workplace Practices; Mergers; Mergers and Acquisitions; Competitive Advantage; Human Capital; Training; Performance Evaluation; Growth and Development; Personal Development and Career; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Food and Beverage Industry

Profile

Lily Wu

create. How has your internship experience shaped your goals & career path? I learned that the combination of positive impact on others and intellectual rewards motivate me as a professional. I intend to... View Details

Keywords: Nonprofit / Government

April 2009
Case

Performance Management at Intermountain Healthcare

By: Richard M.J. Bohmer and Alexander Romney

Intermountain Healthcare is a 21-hospital integrated delivery system serving Utah and southern Idaho that is nationally recognized for its highly structured approach to managing the quality of clinical care. This case describes Intermountain's system for improving... View Details

Keywords: Financial Strategy; Health Care and Treatment; Standards; Service Delivery; Outcome or Result; Motivation and Incentives; Health Industry; Idaho; Utah

October 15, 2021
Article

Virtuous Victims

By: Jillian J. Jordan and Maryam Kouchaki

How do people perceive the moral character of victims? We find, across a range of transgressions, that people frequently see victims of wrongdoing as more moral than non-victims who have behaved identically. Across 15 experiments (total n = 9,355), we document this... View Details

Keywords: Moral Judgment; Restorative Justice; Punishment; Compensation; Person Perception; Moral Sensibility; Judgments; Perception

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April 2018
Article

Compromised Ethics in Hiring Processes? How Referrers' Power Affects Employees' Reactions to Referral Practices

By: Rellie Derfler-Rozin, Bradford Baker and F. Gino

In this paper, we explore referral-based hiring practices and show how a referrer’s power (relative to the hiring manager) influences other organizational members’ support (or lack thereof) for who is hired through perceptions of the hiring manager’s motives and... View Details

Keywords: Selection and Staffing; Ethics; Perception

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Profile

Rocio Parra

culture and change, while Power and Influence will help me better navigate networks, politics and bias. My experience leading two HBS student clubs has also been great... View Details

Keywords: Retail

December 16, 2021
Article

Avoid a One-Size-Fits-All Approach to Sales Coaching

By: Frank V. Cespedes

Coaching sales reps is about clarifying relevant behaviors and whether the issue is motivation or ability. Some reps may work hard, but lack certain capabilities while others demonstrate capability but seemingly lack motivation or effort. Good coaching helps to clarify... View Details

Keywords: Salesforce Management; Training; Competency and Skills; Motivation and Incentives

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July 2016
Case

'Golden Leash' Pay for Directors at The Dow Chemical Company

By: Ian Gow, Suraj Srinivasan and Neeraj Goyal

In November 2014, The Dow Chemical Company was faced with the prospect of a proxy battle with prominent hedge fund and activist investor Third Point Management. The activist had criticized Dow’s recent performance and advocated that the company split itself to maximize... View Details

Keywords: Motivation and Incentives; Governing and Advisory Boards; Executive Compensation; Investment Activism; Chemical Industry