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  • All HBS Web  (3,590)
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  • 21 Mar 2012
  • Op-Ed

Finding the Right Jeremy Lin Storyline

difficult to understand multiple identity stories in combination. It means holding on to complexity and not using simple reasoning around one category or another to guide our thinking. The second is fear. It... View Details
Keywords: by Lakshmi Ramarajan; Entertainment & Recreation
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

business model that best matches the characteristics of the innovation and the needs of the target customer group. For example, one electronics company we View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 19 Dec 2012
  • Research & Ideas

How to be Extremely Productive

don't mean that your style needs to be the same as that of your boss, but you should be in sync and try to make sure your skills complement each other. For example, if your... View Details
Keywords: by Deborah Blagg
  • 07 Apr 2011
  • What Do You Think?

When Should the Public Sector Take Over in a Meltdown?

argues for the "public's right to know," but suggests two other questions in assessing the need for a takeover: "What's the cause of the problem? And what are the public interests at... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • 01 Feb 2000
  • Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

Beginning with the influential work of Professor Emeritus Robert N. Anthony in the 1960s and 1970s, Harvard Business School has given a prominent place to research View Details
Keywords: Re: Robert Simons
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

We all know how political influence works: company X donates money to politician Y, and then that pol leans on regulator Z to go easy on his new best friend. In economic parlance, that circle of... View Details
Keywords: by Michael Blanding
  • 19 May 2020
  • Research & Ideas

Why Privacy Protection Notices Turn Off Shoppers

make you feel less safe by making you conscious of just how much you are giving away? A new working paper finds that it’s more likely to be the latter. “Even if a privacy policy is meant to be assuaging, it... View Details
Keywords: by Michael Blanding; Retail
  • 26 Jul 2016
  • Research & Ideas

Where will Pokémon Go with Your Personal Information?

prior to coming to HBS in 2007. A member of the School’s Technology and Operations Management unit, Shih closely studies disruptive technology and technological strategy, View Details
Keywords: Re: Willy C. Shih; Video Game; Entertainment & Recreation
  • 12 Feb 2014
  • Research & Ideas

Private Sector, Public Good

this question, particularly since if this is a question of coordinating efforts, highlighting the risks and benefits of action may help to create a critical mass View Details
Keywords: by Dina Gerdeman
  • 02 Jul 2001
  • What Do You Think?

Built to Last or Bought to Sell?

stimulated by advocates of agency theory over the past two decades. And it brings to mind the old Milton Friedman axiom that the business of business is to make money... View Details
Keywords: by James Heskett
  • 07 Jun 2019
  • Book

Are You a Digital Manager?

know it's getting harder. We all need to keep learning and adapting.” We asked Hill, the Wallace Brett Donham Professor of Business Administration, to discuss how managers can View Details
Keywords: by Martha Lagace
  • 22 Jan 2014
  • Research & Ideas

High-Tech Immigrant Workers Don’t Cost US Jobs

the older worker is shown to the door," said Harvard Business School Associate Professor William R. Kerr, who recently cowrote a working paper called Skilled Immigration and the Employment Structures View Details
Keywords: by Dina Gerdeman; Computer; Financial Services
  • 09 Jul 2012
  • Research & Ideas

The Unconscious Executive

process. So is driving to work—many people get to work without entirely remembering how their drive was and what they saw on the road. Lots of processes are automated View Details
Keywords: by Martha Lagace
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

the firm's people was the most fulfilling of all. You need to know how to work with people, and that skill is largely experiential and driven by... View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 05 Sep 2000
  • What Do You Think?

Whither the Information Economy?

Summing Up Those responding to the piece titled "Whither the Information Economy?" voiced opinions that dispel any notion that the so-called phenomenon is an end in itself, or in fact anything more than a means to an end. Which... View Details
Keywords: by James Heskett
  • 02 Mar 2017
  • What Do You Think?

Is China About to Overtake the US for World Trade Leadership?

SUMMING UP: Does It Matter If China Assumes Global Trade Leadership? There are a variety of reasons why China is not a threat to the global trade leadership of the United States. They include demographic... View Details
Keywords: by James Heskett
  • 05 Jun 2000
  • What Do You Think?

What’s Happening to Our Patience?

our spare time so we kill it." I assume he means that we engineer our lives so that we are always busy, thereby avoiding spare time. Aurin Bhattacharjee admonishes us to "moderate our ways and... View Details
Keywords: by James Heskett
  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy,... View Details
Keywords: by James Heskett
  • 12 Oct 1999
  • Research & Ideas

Media Metamorphosis: Advertising in the Technology Age

commission on advertisers' outlays for media time and space. As the working paper points out, buying media time and space is a two-step process. The first, which the... View Details
Keywords: by Peter K. Jacobs; Advertising
  • 01 Aug 2019
  • What Do You Think?

Has the Twitter Age Left the Case Method Behind?

made to provide a proper context for cases. The strongest supporters appeared to be those who experienced the case method several decades ago and have applied it to their work over that period View Details
Keywords: by James Heskett; Education
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