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Show Results For
- All HBS Web
(4,518)
- People (11)
- News (1,788)
- Research (2,144)
- Events (17)
- Multimedia (100)
- Faculty Publications (817)
- 10 Jan 2024
- Research & Ideas
Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?
mean there is change on the horizon? “We basically saw increases in e-commerce penetration among people happen in months that we expected to happen over 10 years. So I think any crisis that disrupts basic consumer behavior allows for... View Details
Keywords: by Anna Lamb, Harvard Gazette
- 22 Nov 2022
- Research & Ideas
When Agreeing to Disagree Is a Good Beginning
(“it could be ”), second-person pronouns, and agreement positively. That last, the researchers stressed, did not have to mean capitulation to an opposing view. Discussing whether schools should close or remain open during a COVID-19... View Details
Keywords: by Clea Simon, Harvard Gazette
- 2012
- Article
Evidence for the Pinocchio Effect: Linguistic Differences Between Lies, Deception by Omissions, and Truths
By: Lyn M. Van Swol, Michael T. Braun and Deepak Malhotra
The study used Linguistic Inquiry and Word Count and Coh-Metrix software to examine linguistic differences with deception in an ultimatum game. In the game, the Allocator was given an amount of money to divide with the Receiver. The Receiver did not know the precise... View Details
Van Swol, Lyn M., Michael T. Braun, and Deepak Malhotra. "Evidence for the Pinocchio Effect: Linguistic Differences Between Lies, Deception by Omissions, and Truths." Discourse Processes 49, no. 2 (2012): 79–106.
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
established practice. Companies have hired writers and chief content officers to run departments as well as create blogs and other materials—in the process, some have assured sales people that content marketing can mean the end of cold... View Details
Keywords: Dina Gerdeman
- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
because the goals conflict,” Sucher says. Means: A company’s means are not merely its business methods, but whether it takes “the fair path to get there,” Sucher says, in creating equitable practices for employees and communicating with... View Details
Keywords: by Lane Lambert
- 25 Nov 2019
- Research & Ideas
When Your Passion Works Against You
When Steve Jobs returned to Apple in 1997 after a 12-year absence, the company he co-founded was dispirited, rudderless, and near bankruptcy. In a staff meeting, Jobs shared his plan for revitalizing the struggling brand, touching on one necessary ingredient: passion.... View Details
Keywords: by Dina Gerdeman
- 30 May 2024
- News
How to Have Effective Conversations
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Charles Duhigg (MBA 2003) is a Pulitzer Prize–winning journalist, a staff writer for The New Yorker, and author of the bestselling books The Power of... View Details
- 28 Nov 2023
- Book
Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?
think, what they fear, and whose esteem they want. It is not enough to have a friend or an informal relationship to supplement the lack of formal protections; you need, in addition, to understand the moral economy of a place, meaning how... View Details
Keywords: by Sean Silverthorne
- 2023
- Article
Probabilistically Robust Recourse: Navigating the Trade-offs between Costs and Robustness in Algorithmic Recourse
By: Martin Pawelczyk, Teresa Datta, Johannes van-den-Heuvel, Gjergji Kasneci and Himabindu Lakkaraju
As machine learning models are increasingly being employed to make consequential decisions in real-world settings, it becomes critical to ensure that individuals who are adversely impacted (e.g., loan denied) by the predictions of these models are provided with a means... View Details
Pawelczyk, Martin, Teresa Datta, Johannes van-den-Heuvel, Gjergji Kasneci, and Himabindu Lakkaraju. "Probabilistically Robust Recourse: Navigating the Trade-offs between Costs and Robustness in Algorithmic Recourse." Proceedings of the International Conference on Learning Representations (ICLR) (2023).
- July – August 2008
- Article
Should You Invest in the Long Tail?
By: Anita Elberse
The blockbuster strategy is a time-honored approach, particularly in media and entertainment. When space is limited on store shelves and in traditional distribution channels, producers tend to focus on a few likely best sellers, hoping that one or two big hits will... View Details
Keywords: Demand and Consumers; Distribution Channels; Sales; Marketing Strategy; Online Technology; Motion Pictures and Video Industry; Music Industry; Retail Industry
Elberse, Anita. "Should You Invest in the Long Tail?" HBS Centennial Issue Harvard Business Review 86, nos. 7/8 (July–August 2008): 88–96. (HBS Centennial Issue.)
- Web
Board Use - Christensen Center for Teaching & Learning
headings as a means for reinforcing and supporting the structure and flow of the discussion. They also use boards to acknowledge student comments and to highlight, summarize and connect contributions by underlining, circling or drawing... View Details
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
means to be politically correct. They used the responses to help create the definition employed in their research: “using language (or behavior) to seem sensitive to others’ feelings, especially those others who seem socially... View Details
Keywords: by Kristen Senz
- 16 May 2023
- In Practice
After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?
roughly one third of our portfolio of over 200 companies had some relationship with the bank. The startup ecosystem has benefited in recent years from a combination of low interest rates and expanded credit. The contraction of credit to startups and VCs View Details
- 18 Apr 2016
- Research & Ideas
The Cost of Leaning In
“Just because we observe women doing well in a particular negotiation situation, it doesn’t necessarily mean all women will do well in that situation” But a recent laboratory experiment shows that when women avoid negotiations, they may... View Details
Keywords: by Carmen Nobel
- 29 Oct 2013
- Research & Ideas
Do Employees Work Harder for Higher Pay?
task. What do these findings, which Malhotra described as "$3 + $1 is more than $4," mean for real-world companies? He suggested that companies should "think carefully not just about what to pay employees, but also how to pay them. The... View Details
Keywords: by Chuck Leddy & Harvard Gazette
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
Google and Groupon, for instance, a higher percentage of employees work in sales than engineering or data mining. And at Facebook the salesforce's ability to translate 'likes' into advertisers will make or break that company's valuation and fortunes going... View Details
Keywords: by Carmen Nobel
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
longer-term interests sufficiently well.” Not everyone spoke as one on the issue. Rob Jones, for example, commented that, “Theories abound, but owner still means owner Social and moral obligations make for fascinating discussion, but... View Details
Keywords: by James Heskett
- 30 May 2024
- Research & Ideas
Racial Bias Might Be Infecting Patient Portals. Can AI Help?
differences in response to different types of customers,” Stern says. “To the extent those exist, that means you’re not serving a certain group of customers, and you’re potentially leaving money on the table.” You Might Also Like: The... View Details
- 21 Feb 2018
- Research & Ideas
When a Competitor Abandons the Market, Should You Advance or Retreat?
the most similar to ours’—that means the same disease and same mechanism of action—‘and we’re ready to react when they have a result.’” (Acting on your competitor’s actions isn’t always so cut-and-dried, Krieger notes. Some projects are... View Details
- 17 Feb 2022
- News