Learning By Doing - Publications - Faculty & Research

08 Dec 2022
HBS Case

The War in Ukraine and Nestlé’s Moral Dilemma: Stay or Leave Russia?

join the growing group of international corporations, including Renault, Volvo, Boeing, ExxonMobil, and Microsoft, that were pulling out of Russia to punish the country and pressure its leaders. Schneider weighed the good Nestlé could do... View Details

Keywords: by Michael Blanding; Consumer Products

30 Sep 2019
Book

6 Steps to Building a Better Workplace for Black Employees

Black Experience, co-edited by Mayo, University of Virginia Professor Laura Morgan Roberts, who is a visiting scholar at HBS, and David A. Thomas, president of Morehouse College and a former professor at HBS. “These African American... View Details

Keywords: by Dina Gerdeman

09 Apr 2024
Book

Why Work Rituals Bring Teams Together and Create More Meaning

the day by taking a long shower, imagining work anxiety swirling down the drain with the suds. Interestingly, studies show that when anxiety creeps in, it’s not effective to tell yourself or others to calm down. View Details

Keywords: by Michael Blanding

01 Dec 2014
Research & Ideas

The Big Influence of Small Countries in the United Nations Secretariat

Who really runs the world? We're not talking in a power-brokers-conspiring-in-the-back-room sort of way. Rather, by looking at the institutions that countries themselves have set up to organize the world's affairs, can we determine who is... View Details

Keywords: by Michael Blanding

21 Jul 2021
Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details

Keywords: by Kristen Senz

20 Jun 2023
Research & Ideas

Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories

reform, Graeber says. “There is now a growing interest in understanding memory in economics,” Graeber says. “The question can be better understood as how people learn from qualitative information. If you think about it, it’s not that... View Details

Keywords: by Scott Van Voorhis

17 Oct 2019
Research & Ideas

‘Chick Beer’ for Women? Why Gender Marketing Repels More Than Sells

considered if the company hadn’t hyped their gender, according to a study by Harvard Business School. Why do these gender appeals alienate the very audience they aim to attract? People resist being... View Details

Keywords: by Dina Gerdeman; Consumer Products

16 Oct 2019
Research & Ideas

Read Our Most Popular Stories of the Quarter

What stories were readers like you diving into this summer on HBS Working Knowledge? Your interests varied dramatically, everything from how researchers use machine learning technology to predict CEO performance to the power of rituals in... View Details

Keywords: by Sean Silverthorne

15 Dec 2010
Working Paper Summaries

Cognitive Barriers to Environmental Action: Problems and Solutions

Keywords: by Lisa L.Shu & Max H. Bazerman

22 Apr 2024
Research & Ideas

When Does Impact Investing Make the Biggest Impact?

that, then that company has more capital and can do things that it couldn't otherwise do.” Doing well by doing good is an important trend in... View Details

Keywords: by Rachel Layne

03 Oct 2023
Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

say that's actually the way from the beginning we started talking about this, that I look at it. I look at it as an offering. And I learn to do that, Jeff, when I had done a movie called Beloved, a book... View Details

Keywords: by HBS Staff

14 Mar 2018
Research & Ideas

Feeling Stressed? Try Sniffing Your Romantic Partner's Shirt

they were smelling, but were asked whether they believed the shirt had been worn by their partner. Per instruction, the women repeatedly took one-minute whiffs of the sweaty clothing before, during, and after undergoing a psychological... View Details

Keywords: by Carmen Nobel

15 Feb 2022
Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

Finding Success, Happiness, and Deep Purpose in the Second Half of Life. The book examines the changes in people’s brains as they near middle age that make old ways of doing things—such as constantly working harder—less satisfying and... View Details

Keywords: by Avery Forman

13 Dec 2004
Research & Ideas

Sharing News That Might Be Bad

day face this dilemma: How do you deal with developments that are utterly and wholly…ambiguous? Living Up To Your Standards When you get right down to it, what choice do you have? You've made a... View Details

Keywords: by Paul Michelman

07 Jul 2019
HBS Case

Walmart's Workforce of the Future

private employer in the United States, with 1.5 million workers (2.2 million worldwide). But that size and dominance doesn’t make Walmart immune to pressures faced by any other retail operation. In the second-year Harvard Business School... View Details

Keywords: by Julia Hanna; Retail

01 May 2013
What Do You Think?

Why Isn’t ‘Servant Leadership’ More Prevalent?

& control," according to Ranji Cherian. As a result, SL was characterized as " a risky proposition within organizations " (John Servant) and a long and hard road for someone" (Karan Yaramada). Dan Wallace asked, "Where View Details

Keywords: by Jim Heskett

25 Sep 2000
Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

Seated before a computer with an Internet link, consumers today can flip through an estimated 800 million Web pages of public information by merely clicking a mouse. Add to this that television, now in 98 percent of American homes, is... View Details

Keywords: by Peter K. Jacobs

02 Aug 2006
Research & Ideas

Investor Protection: The Czech Experience

ventures should embody the notion of "Trust, but verify," and CME couldn't do that without a local presence. This illustrates, more generally, that control has a geographic component because ownership shares or contracts can't... View Details

Keywords: by Martha Lagace; Media & Broadcasting; Entertainment & Recreation

23 Apr 2001
Research & Ideas

Brand Power from Wedgwood to Dell: Part Two

decades mixing and selling skin care formulas before she undertook to build a national market for her products. Howard Schultz did not grow up drinking specialty coffee, but as soon as he was introduced to the business, he learned as much... View Details

Keywords: by Martha Lagace

04 Mar 2002
Research & Ideas

Don’t Lose Money With Customers

demands can sometimes cost more than the revenue actually generated. By studying numerous companies and their customers across multiple industries, the researchers learned that the way firms derive profit... View Details