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  • 23 Nov 2021
  • Research & Ideas

The Vinyl Renaissance: Take Those Old Records Off the Shelf

happens in Europe. There are probably six or seven huge plants in Europe. Gazette: The unexpected surge in demand during COVID has led to huge manufacturing delays, forcing even stars like Taylor Swift or Adele to wait months for vinyl... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Music
  • January 2021
  • Case

Anodot: Autonomous Business Monitoring

By: Antonio Moreno and Danielle Golan
Autonomous business monitoring platform Anodot leveraged machine learning to provide real-time alerts regarding business anomalies. Anodot’s solution was used in various industries in order to primarily monitor business health, such as revenue and payments, product... View Details
Keywords: Digital Platforms; Internet and the Web; Knowledge Sharing; Information Management; Sales; Value Creation; Product Positioning; Israel
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  • September 2018 (Revised November 2018)
  • Case

Careem: Base Camp or Mountain Peak? Designing an OS for Scaling

By: Shikhar Ghosh, Gamze Yucaoglu and Alpana Thapar
This case focuses on designing a fast growing organization. It is part of a two-case set that is taught together to cover the scaling journey.
Careem, a Dubai-based ride-hailing service aimed to ‘simplify and improve the lives of people, and build an awesome... View Details
Keywords: Scale; Values; Rights; Operating Systems; Business Startup; Transportation; Organizational Design; Entrepreneurship; Information Technology; Organizational Culture; Values and Beliefs; Decision Making; Managerial Roles; Dubai; United Arab Emirates; Middle East
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  • June 2018
  • Article

Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged

By: Clarence Lee, Elie Ofek and Thomas Steenburgh
We study how digital service firms can develop an active customer base, focusing on two questions. First, how does the way that customers use the service postadoption to meet their own needs (personal usage) and to interact with one another (social usage) vary across... View Details
Keywords: Customer Engagement; Adoption Routes; Word-of-Mouth; Digital Marketing; Bayesian Estimation; Customers; Communication; Consumer Behavior; Marketing; Internet and the Web; Analytics and Data Science
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  • 2017
  • Working Paper

Cluster Mapping as a Tool for Development

By: Christian H.M. Ketels
This report builds on the foundational work on cluster mapping that Prof. Michael E. Porter has led at the Institute for Strategy and Competitiveness (ISC), Harvard Business School over the last two decades. He launched the U.S. Cluster Mapping Initiative in the late... View Details
Keywords: Industry Clusters; Development Economics
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  • 12 Sep 2024
  • HBS Seminar

Jose Vasquez, London School of Economics

  • 02 Mar 2009
  • Research & Ideas

When Goal Setting Goes Bad

can focus so much on reaching the stretch goal that they fail to realize how this has dumped other work on their co-workers, led the company to accept mortgages that are too risky, etc. This behavior prompted by stretch goals is leading... View Details
Keywords: by Sean Silverthorne
  • Web

Brian Kenny | About

Brian Kenny Chief Marketing & Communications Officer Bio Brian Kenny is the Chief Marketing and Communications Officer (CMCO) at Harvard Business School. He has led marketing and communications work for several global institutions. As the... View Details
  • 23 Jan 2014
  • Working Paper Summaries

Tommy Koh: Background and Major Accomplishments of the ’Great Negotiator, 2014

Keywords: by James K. Sebenius & Laurence A. Green
  • July 2024
  • Case

Roja Garimella: Developing a Founder's Judgment

By: Reza Satchu and Patrick Sanguineti
Roja Garimella’s path to becoming a founder was anything but straight. Setting her sights on a career in medicine since childhood, she committed to medical school with her acceptance to college. And yet, throughout her studies, she continually explored alternative... View Details
Keywords: Entrepreneurship; Personal Development and Career; Entrepreneurial Finance; Business Startups; Judgments; Financial Services Industry; Health Industry
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  • July–August 2023
  • Article

Demand Learning and Pricing for Varying Assortments

By: Kris Ferreira and Emily Mower
Problem Definition: We consider the problem of demand learning and pricing for retailers who offer assortments of substitutable products that change frequently, e.g., due to limited inventory, perishable or time-sensitive products, or the retailer’s desire to... View Details
Keywords: Experiments; Pricing And Revenue Management; Retailing; Demand Estimation; Pricing Algorithm; Marketing; Price; Demand and Consumers; Mathematical Methods
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  • 14 Jun 2022
  • Blog Post

Meet the HBS Jewish Student Association

global Jewish community, JSA brings members together to celebrate holidays, engage in learning opportunities, and foster the Jewish community on campus and beyond. This year’s JSA is led by the club’s three co-presidents – Emily Blady,... View Details
  • 03 May 2023
  • Blog Post

Five Ways to Build Community at HBS

advance. I had the opportunity to backpack with a few other incoming students over the summer, and it led to some of my closest friendships on campus. Having these friends before the beginning of the first semester helped me feel like my... View Details
  • Web

Frequently Asked Questions - Health Care

second-year elective courses How does the Health Care Initiative differ from the student club? Led by faculty and staff, our Health Care Initiative serves the entire HBS community of faculty, alumni, and students. The MBA Health Care Club... View Details
  • Web

2018 Financial Risk and Regulation Survey - Behavioral Finance & Financial Stability

regulation as a factor in the financial crisis. In a 2017 survey by the Initiative for Global Markets at the University of Chicago School of Business, academics ranked financial sector regulation and supervision as the most important factor (of 12) that View Details
  • 12 Mar 2021
  • News

My Favorite Case

balancing my left and right brain. It probably also explains why my last four cars have been sporty SUVs. —Paige Arnof-Fenn (MBA 1991) Back to top “Johnson & Johnson: The Tylenol Tragedy” J&J was confronted with a major crisis in October 1982, when poisoned products... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • Web

Loeb House | About

ground, reducing the amount of polluted storm water to the Charles River. The renovations also incorporated lighting upgrades to reduce energy usage, such as installation of high-efficiency LED light fixtures and additional occupancy... View Details
  • 10 Nov 2015
  • Op-Ed

Authentic Leadership Rediscovered

research led to my new book, Discover Your True North, which profiles 101 leaders and describes how they developed. It also draws heavily upon classroom experiences in the Authentic Leadership Development courses at Harvard Business... View Details
Keywords: by Bill George
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

hospitals. The e-commerce giant JD developed a drone program to drop parcels and to spray disinfectant. Smart helmets can identify anyone with fever within a five-meter radius. For other businesses, especially those where digital and automation technologies are not... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 01 Jun 2011
  • News

Who Was George F. Baker?

integrity within that world led Bishop William Lawrence, representing Harvard, to approach him that year for a $1 million gift to help construct a campus for Harvard Business School. Baker famously rejected the request, but countered with... View Details
Keywords: Finance