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  • All HBS Web  (2,551)
    • People  (5)
    • News  (420)
    • Research  (1,485)
    • Events  (4)
  • Faculty Publications  (595)
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  • 03 Nov 2022
  • Op-Ed

Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains

anxiety: Openly discuss this situation with your team It is a natural aspect of growth and success, but it requires managing expectations. “Good news, we’re growing! But this means we are going to be... View Details
Keywords: by Julia Austin
  • 01 Nov 2024
  • In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

knowledge exchange happen frequently can significantly increase the chances of success. Being physically close to other entrepreneurs fosters social interaction, leading to View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 22 Aug 2017
  • First Look

First Look at New Research and Ideas, August 23

average of $1,459 per salesperson—almost 20% more than they spend on workers in all other functions. Yet, when it comes to equipping sales teams with relevant knowledge and skills, the ROI View Details
Keywords: Sean Silverthorne
  • 01 Jun 2016
  • What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

business models. This view is that a culture in which people trust each other and their leadership is one in which change (of a strategy or business model) is easier to achieve. Its advocates cite the primacy View Details
Keywords: by James L. Heskett
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

of Uncommon Service is that to achieve service excellence, you may need to make some tradeoffs. Is that a hard sell for some managers who are motivated to excel in all areas? A: Frei: Even superstar managers would probably admit to being... View Details
Keywords: by Deborah Blagg; Service
  • 17 Sep 2001
  • Research & Ideas

Is There Help for the Big Ticket Buyer?

important buying episodes. JCR has had a significant effect on the teaching and research directions of marketing departments and on the marketing strategies of major consumer... View Details
Keywords: by Max H. Bazerman
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

assets, including customer relationships; innovative products and services; high-quality and responsive operating processes; skills and knowledge of the workforce; the information technology that supports... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 07 Jan 2015
  • Research & Ideas

The Quest for Better Layoffs

analyst before coming to HBS , and he said, 'I can't tell you how many layoffs I have recommended in the course of my short career. ' He said, 'I feel terrible now.' Granted, the same student was quoted later that day in a View Details
Keywords: by Carmen Nobel; Manufacturing
  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

capturing and disseminating knowledge than had previously been the norm. For example, although NASA implemented a "lessons-learned" IT system in 1995, a 2001 survey found that only a quarter of its... View Details
Keywords: by Sean Silverthorne
  • 01 May 2020
  • In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change.  We asked faculty members affiliated with the Business and Environment Initiative at... View Details
Keywords: by Danielle Kost
  • 03 May 2004
  • Research & Ideas

Business History around the World

decade. Ten years ago our knowledge of the history of business was heavily concentrated on the cases of the United States, Japan, Britain,... View Details
Keywords: by Cynthia Churchwell
  • 02 Jul 2001
  • Research & Ideas

Ray A. Goldberg

lecturer in the School's new Program in Agriculture and Business, headed by Davis. In the winter of 1955, Goldberg taught the first HBS course in agribusiness—a word that he and Davis preferred, he recalls, because it indicated "our... View Details
Keywords: by Staff; Agriculture & Agribusiness
  • 31 Oct 2004
  • Research & Ideas

Bypass Marketing: Are Docs Influenced?

brand over another based on their patients' requests? A recent study, Physicians Report on Patient Encounters Involving Direct to Consumer Advertising, focused on one aspect of pharma DCTA: What do... View Details
Keywords: by Manda Salls
  • 18 Apr 2019
  • Research & Ideas

Open Innovation Contestants Build AI-Based Cancer Tool

like a trained oncologist? How about setting up an online competition to find out? An article being published April 18 in JAMA Oncology, a journal of the American Medical Association, describes the crowdsourcing contest and the potential... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • 10 Jun 2002
  • Research & Ideas

Reinventing the Industrial Giant

great deal of time in the car." Combining these two things may well make OnStar extremely popular. However, there are several other aspects of OnStar that raise concerns... View Details
Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing
  • 22 Sep 2020
  • Research & Ideas

Recessions Push Some Entrepreneurs to Launch Too Soon

any of these factors presents a tough puzzle for any researcher to crack. Silverthorne: You’ve just started at HBS. What does your research agenda look like for the next few years? Roche: And what an odd time to start!? Much View Details
Keywords: by Sean Silverthorne
  • 15 Nov 2001
  • Research & Ideas

Five Questions for Paul Gompers and Josh Lerner

HBS Working Knowledge contributor Carol Elsen conducted an e-mail interview with Paul Gompers and Josh Lerner about their new book, The Money of Invention: How Venture Capital Creates New Wealth. Elsen:... View Details
Keywords: by Carol Elsen; Financial Services
  • 10 Nov 2003
  • Research & Ideas

A Fast Start on Your New Job

about the first ninety days? Michael Watkins: Leaders, regardless of their level, are most vulnerable in their first few months in a new position. They lack detailed knowledge View Details
Keywords: by Martha Lagace
  • 29 Apr 2015
  • Lessons from the Classroom

Use Personal Experience to Pick Winning Stocks

Let's face it: in most cases, the stock market knows what it's doing. With millions of people performing their homework and investing money in stocks they hope will pay off, it's hard for any one person to beat the market in a big way.... View Details
Keywords: by Michael Blanding; Financial Services
  • 18 Jun 2001
  • Research & Ideas

Tech Investment the Wise Way

the offering, given the value proposition and value chain structure chosen; describe the position of the firm within the value network linking suppliers and customers, including identification of potential... View Details
Keywords: by Henry Chesbrough & Richard S. Rosenbloom
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