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- All HBS Web (2,417)
- Faculty Publications (592)
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
district's strategy to make the core more powerful. The other aspects of the framework are elements of the organization that must be brought into... View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
to what they've done to reinvigorate their business. They looked strategically at all aspects of their offering across the various channels they have at their disposal to maximize customer satisfaction and... View Details
- January 2011
- Supplement
Vodafone in Japan (C)
By: Juan Alcacer, Mary Furey and Mayuka Yamazaki
An update to Vodafone cases A and B, describing Softbank's acquisition of Vodafone and its performance in Japan. View Details
Keywords: Acquisition; Cross-Cultural and Cross-Border Issues; Knowledge Acquisition; Performance; Motivation and Incentives; Adaptation; Diversification; Expansion; Telecommunications Industry; Japan
Alcacer, Juan, Mary Furey, and Mayuka Yamazaki. "Vodafone in Japan (C)." Harvard Business School Supplement 711-470, January 2011.
- October 1987 (Revised October 1998)
- Case
CVD, Inc. vs. A.S. Markham Corp. (A)
Describes the legal odyssey of two engineers who left their old employer to start a company that was directly competitive. The issues include employment contracts, technology licenses, antitrust, trade secrets, and confidential information. Provides a good opportunity... View Details
Keywords: Business Strategy; Human Resources; Contracts; Knowledge Use and Leverage; Intellectual Property; Ethics; Legal Liability; Business Startups; Monopoly
Roberts, Michael J. "CVD, Inc. vs. A.S. Markham Corp. (A)." Harvard Business School Case 388-041, October 1987. (Revised October 1998.)
- 01 Oct 2000
- News
Silent Killers: Overcoming Barriers to Organizational Learning
In their HBS working paper "Overcoming the 'Silent Killers' to Strategy Implementation and Organizational Learning," HBS professor Michael Beer and Russell A. Eisenstat, president of the Center for... View Details
Keywords: Judith A. Ross
- 01 Jun 2013
- News
Minding The Gap
from college than middle-class and affluent kids. PELP demonstrates the immediate impact of a class gift. Funded by the 40th Reunion gift from the HBS Class of 1963, PELP was launched in 2003 to see if HBS... View Details
- 07 Feb 2017
- First Look
First Look at New Research: February 7
explores how the nature of risk itself has changed over time. It highlights key aspects that have shaped the evolving industry, including shifts in risk engineering and risk management, the development View Details
Keywords: Sean Silverthorne
- 2023
- Working Paper
Targeting, Personalization, and Engagement in an Agricultural Advisory Service
By: Susan Athey, Shawn Cole, Shanjukta Nath and Jessica Zhu
ICT is increasingly used to deliver customized information in developing countries. We
examine whether individually targeting the timing of automated voice calls meaningfully
increases engagement in an agricultural advisory service. We define, estimate, and... View Details
Keywords: Developing Countries and Economies; Knowledge Dissemination; Customization and Personalization; Performance Effectiveness
Athey, Susan, Shawn Cole, Shanjukta Nath, and Jessica Zhu. "Targeting, Personalization, and Engagement in an Agricultural Advisory Service." Harvard Business School Working Paper, No. 24-006, August 2023.
- 18 Sep 2007
- First Look
First Look: September 18, 2007
with higher average information asymmetries. We fail to find evidence consistent with this proposition. Download the paper: http://www.hbs.edu/research/pdf/08-014.pdf PublicationsLocation Strategies and View Details
Keywords: Martha Lagace
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
it is no longer enough for firms to be better or cheaper to gain competitive advantage. These new rules make it essential for companies to reexamine four fundamental aspects of their business to thrive in... View Details
Keywords: Dina Gerdeman
- July 2005 (Revised April 2006)
- Case
Carnival Cruise Lines
By: Lynda M. Applegate, Robert Kwortnik and Gabriele Piccoli
Highlights the potential value of customer data and the choices and challenges the firm faces when attempting to capture this value. Carnival collects a significant amount of individual-level behavioral and demographic customer data. Senior management must now decide... View Details
Keywords: Consumer Behavior; Demographics; Customer Relationship Management; Knowledge Use and Leverage; Performance Improvement; Business Strategy; Travel Industry; Tourism Industry
Applegate, Lynda M., Robert Kwortnik, and Gabriele Piccoli. "Carnival Cruise Lines." Harvard Business School Case 806-015, July 2005. (Revised April 2006.)
- 18 Oct 2011
- First Look
First Look: October 18
characteristics of the waste-to-energy operation, the market characteristics for waste disposal and energy, and the mechanisms regulators use to encourage production of renewable energy, we determine the... View Details
Keywords: Sean Silverthorne
- 31 Mar 2009
- First Look
First Look: March 31, 2009
strategy be different from that of South Africa? What is the appropriate structure? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=809066 'Lather, Rinse, Repeat':... View Details
Keywords: Martha Lagace
- 01 Sep 2017
- News
Inbox: From Das’s Desk
strategy of continuous education and continuous engagement to serve you through the many different phases of your career and life. How will we do that? By evolving the toolkit... View Details
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
many aspects of health care delivery in the United States changed—at least temporarily—out of a need to expand access to care. Outpatient care shifted from offices to... View Details
Keywords: by HBS News
- 01 Mar 2012
- News
Alumni Book Briefs
structures and systems as well as reconciling the varying speeds at which divisions within a company may develop. Merson explores these different aspects of growth and outlines View Details
- 16 Aug 2013
- News
Women's Business Leader
Executive Fits a Choir Robe Beneath Her Pinstripes Street Singer Said Harris, "I'm honored and delighted to lead the National Women's Business Council, especially during a time when women are creating businesses at such a fast rate. I look forward to working with a... View Details
- 15 Jan 2008
- First Look
First Look: January 15, 2008
also points out that the locational agenda for companies has broadened: they need to focus not just on choosing the right location, but on developing their strategies to leverage the locations in which they are present and on investing in... View Details
Keywords: Martha Lagace
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
knowledgeable relationship with them, measured by the number of hours their relationship manager spent with them. The bank attempted to lock the customer into a sole-source relationship by creating an... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- Career Coach
Betsy Edwards
working with individuals on all aspects of the job search process and at every stage. She combines her years of coaching experience and industry expertise with her practical... View Details