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  • All HBS Web  (2,754)
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  • 01 Jun 2024
  • News

Case Study: Ready for an Upgrade

engineering. There she helped suppliers design and certify their systems for flight: new seats for an aircraft, for example, or a Wi-Fi system for the new Delta Air Lines plane. She was surprised to find... View Details
Keywords: Jen McFarland Flint; Computer Systems Design and Related Services; Computer Systems Design and Related Services
  • 25 May 2023
  • Blog Post

Interview Strategies to Connect with a Wider Range of Candidates

research from Harvard Business School faculty and Harvard Business Review contributors. They are designed to help organizations think through the details of their interview process to achieve their... View Details
Keywords: All Industries
  • September 2019
  • Case

Shell: A Company of Opportunity?

By: Joseph B. Fuller and Emer Moloney
The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as “Opportunity Owners” and employees, or “Opportunity Seekers,” to browse these statements of need and engage when they had... View Details
Keywords: Business Divisions; Change Management; Competency and Skills; Experience and Expertise; Talent and Talent Management; Energy; Energy Sources; Non-Renewable Energy; Renewable Energy; Human Resources; Employees; Retention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Jobs and Positions; Job Design and Levels; Knowledge Sharing; Knowledge; Knowledge Use and Leverage; Labor; Human Capital; Labor Unions; Leading Change; Resource Allocation; Organizational Change and Adaptation; Performance Evaluation; Performance Productivity; Strategic Planning; Projects; Motivation and Incentives; Business Strategy; Social and Collaborative Networks; Technology Platform; Chemical Industry; Energy Industry; Information Technology Industry; Technology Industry; United Kingdom; Netherlands
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Fuller, Joseph B., and Emer Moloney. "Shell: A Company of Opportunity?" Harvard Business School Case 320-025, September 2019.
  • 08 Dec 2008
  • Research & Ideas

Thinking Twice About Supply-Chain Layoffs

high levels of turnover and absenteeism, store managers never really know exactly how much labor they'll have." Ton has more on her mind than operational excellence. She has interviewed dozens of retail... View Details
Keywords: by Julia Hanna; Retail
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

years ago we launched a research program to develop a process that leaders could use to engage their people in an honest conversation. The "strategic fitness process" was designed in partnership with senior executives to enhance... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 13 Aug 2014
  • Lessons from the Classroom

Managing the Family Business: Entrepreneurs Needed for Long-Run Success

more diverse, it is likely that only a few relatives per generation will directly work in the business. Outside-the-business members might still support family philanthropic efforts or social activities, and sometimes that View Details
Keywords: by Michael J. Roberts
  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

more effectively design and measure complex projects and organizations. Sean Silverthorne: What drew you to the NASA/JPL Mars program as potential case material? Alan... View Details
Keywords: by Sean Silverthorne
  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

at work, prescribe ways in which they can be cultivated and transferred, and therefore preserved. Conscious efforts can be made to develop deep smarts, according to the authors. They involve offering... View Details
Keywords: by James Heskett
  • 06 Nov 2013
  • What Do You Think?

Is Top-Down Resource Allocation on the Rise?

organization is still important for the best results. A number of factors were cited in determining the mix of inputs, responsibilities, and decisions associated with an RAP designed to maintain... View Details
Keywords: by James Heskett
  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

private sector. Individuals are going to extraordinary lengths to connect with others and to do their jobs better. They're frequently overworked and underpaid. The question is... View Details
Keywords: by Garry Emmons; Service
  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

Companies change strategy, operational processes, and policies all the time, each shift creating a new group of winners and losers. When Steve Jobs became CEO of Apple for the... View Details
Keywords: by Roberta Holland
  • 14 Nov 2007
  • Research & Ideas

Growing CEOs from the Inside

who somehow have maintained enough detachment from the local traditions, ideologies, and shibboleths that they have retained the objectivity of an outsider," Bower writes. Think Anne Mulcahy, CEO of Xerox, who started out as a sales... View Details
Keywords: by Sean Silverthorne; Employment
  • 12 Aug 2013
  • Research & Ideas

‘Hybrid’ Organizations a Difficult Bet for Entrepreneurs

Consider two organizations with the same noble purpose: to solve the problem of poor eyesight in developing countries. The first, the Centre for Vision in the Developing World, follows a traditional nonprofit model, soliciting donations that fund the creation View Details
Keywords: by Michael Blanding
  • 06 Apr 2016
  • What Do You Think?

As Tim Cook, How Would You Tackle Apple's Next Challenge?

waste of time... Offer an annual $10 million award to the next solution and the hackers will be working for Apple.” There was other advice for Tim Cook. Much of it concerned the potential loss of attention to what Apple’s users really... View Details
Keywords: by James Heskett; Computer
  • 11 Jul 2012
  • Research & Ideas

The Future of Boards

MacIver, and Back to the Drawing Board: Designing Corporate Boards for a Complex World, with Colin B. Carter. (Read an excerpt from The Future of Boards.) Julia Hanna: You've been studying board dynamics... View Details
Keywords: by Julia Hanna
  • 02 Dec 2015
  • What Do You Think?

What Will It Take to Achieve Gender Equality in Leadership?

ambition, and become better job and wage negotiators while choosing a partner who can help share the load of a career. The work that Amy Cuddy has, as of this date, shared with... View Details
Keywords: by James Heskett
  • 29 Aug 2024
  • Blog Post

Leni Peterson R. (MS/MBA 2023): Solving Big Problems Through Entrepreneurship

simple products like the Hippo Roller (a device used to carry drinking water) and insecticidal nets, realizing their potential to significantly improve communities. This revelation shaped my guiding principle: to use View Details
  • 12 Oct 1999
  • Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

functions one to two levels below the top team. Task force members are by consensus objective, credible, trust- worthy, high-performance, and high-potential individuals. "This is a crucial part of the... View Details
Keywords: by Judith A. Ross
  • 01 Dec 2015
  • Research & Ideas

What to Do When Your Organization Has Dueling Missions

$3.94 billion in sales from its more than 3,000 retail stores and its online auction site. Even so, Goodwill’s core mission is to provide job training and placement to people... View Details
Keywords: by Carmen Nobel
  • Profile

Rocio Parra

departments and P&Ls, human capital management and higher level strategic decision-making. What did you learn during the job search process?... View Details
Keywords: Retail
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