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- All HBS Web
(1,683)
- People (2)
- News (377)
- Research (1,107)
- Events (2)
- Multimedia (19)
- Faculty Publications (793)
- 26 Jan 2010
- First Look
First Look: Jan. 26
The federal government may thus be thought of as providing an implicit form of public disaster insurance. However, unlike many long-standing public insurance programs, federal disaster "insurance" collects no premiums other than... View Details
Keywords: Martha Lagace
- 21 Dec 2009
- Research & Ideas
Good Banks, Bad Banks, and Government’s Role as Fixer
the largest investors in bonds—banks, insurance companies, and mutual funds—aren't willing to pay because they think they do a much better job than the rating agencies. What I propose is a neutral third-party approach to ratings. The SEC... View Details
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
others. Our results can help explain a variety of behavioral phenomena including the structure of social insurance programs, patterns of public good provision, and why transactions that turn money into time are often deemed repugnant.... View Details
Keywords: Sean Silverthorne
- 23 Jan 2020
- Research & Ideas
Businesses Need a 'Catalyst' to Make CSR Practices Stick
Many companies follow a tried-and-true approach to pursuing corporate social responsibility practices. They set aside a certain amount per year to fund a CSR office, which then tries to help clean up the environment or improve the quality of life of people in the areas... View Details
Keywords: by Michael Blanding
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
health insurance. Every year, they have to review alternative health insurance plans, make risk-return tradeoffs, and choose the ones they prefer for themselves and their families. In Japan and Western Europe, most citizens receive their... View Details
- 21 Jul 2014
- Research & Ideas
Is a Gap in Small-Business Credit Holding Back the American Economy?
that their credit needs are being satisfied. One of the most frequently cited snapshots of small business credit markets is the Federal Deposit Insurance Corporation's (FDIC) Call Report data. According to this data, commercial bank loans... View Details
- 28 Oct 2009
- Lessons from the Classroom
HBS Begins Teaching Consumer Finance
financial service firms that serve them, including traditional banks, insurance companies, credit card issuers, and brokers, as well as a host of entrepreneurial ventures in this space. Q: When did you get the idea to develop such a... View Details
- 18 May 2017
- News
Pioneer Spirit
programming for a life insurance company, and once he finished his law degree he stuck around and rose to become the firm’s secretary and general counsel. Along the way, however, Freeman realized he was more interested in general... View Details
Keywords: Constantine von Hoffman
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
manufacturers and service companies will seek permanently to diversify their supply chains radically going forward We might accept the lower financial results as the insurance premium we have to pay to remain more robust in the face of... View Details
- 07 Apr 2011
- What Do You Think?
When Should the Public Sector Take Over in a Meltdown?
them lack of public credit for prevention (as opposed to recovery), political opposition to preemptive actions, and the sheer cost of insuring against meltdowns (Phil Clark). David Physick responds with questions: "Is the question... View Details
- 29 May 2006
- What Do You Think?
How Important Is the “Service Sector Effect” on Productivity?
emphasis on services naturally accompany the growth of a knowledge society, representing an insurance policy for the continuance of innovation and progress necessary to maintain world economic leadership? What do you think? Original... View Details
- January 2015 (Revised July 2019)
- Case
CVS Health: Promoting Drug Adherence
Email mking@hbs.edu for a courtesy copy.
The case describes a program that CVS Health recently implemented to improve medication adherence, an important problem from a societal, public policy, and firm... View Details
The case describes a program that CVS Health recently implemented to improve medication adherence, an important problem from a societal, public policy, and firm... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; United States
John, Leslie, John Quelch, and Robert Huckman. "CVS Health: Promoting Drug Adherence." Harvard Business School Case 515-010, January 2015. (Revised July 2019.) (Email mking@hbs.edu for a courtesy copy.)
- Web
Exploring Trade Links in the Interior - A Chronicle of the China Trade
earned, the firm improved its operations and branched out into ancillary services such as insurance and banking and even an ice company and rice-cleaning mill. In 1857 Augustine II returned home, leaving John and Albert Heard in China.... View Details
- Web
Teaching Cases - Institute For Strategy And Competitiveness
public outcomes report. They also introduce bundled payment contracts with three insurers for orthopedic surgeries, and join a multi-hospital study for applying time-driven activity-based costing to identify process improvement and cost... View Details
- 01 Apr 1999
- News
A Random Sampling of HBS Graduates in the News
a doctor (preferably the patient's own). In cases of full-blown emergencies, CardioResponse alerts emergency services and hospitals and provides them with the patient's medical history, current data, and other necessary information. Marketing itself to hospitals and... View Details
- 01 Sep 2004
- News
Tracking a Turnaround
insurance payments. As if this challenge weren’t enough, the CEO then agrees to meet with outsiders during his first six months on the job to answer questions about his performance in a series of videotaped sessions. Unlikely as it... View Details
- 10 Aug 2010
- First Look
First Look: August 10
company's brand among its stakeholders. Glass needed to weigh the pros and cons of private capital versus federal assistance or somehow combine the two. This case reviews the impact of the financial crisis on the life insurance and... View Details
Keywords: Martha Lagace
- September 2021
- Supplement
Telepass: From Tolling to Mobility Platform
By: Chiara Farronato, Stefano Denicolai and Sarah Mehta
This supplementary dataset can be paired with the case entitled “Telepass: From Tolling to Mobility Platform” (case no. 622-011), to allow students the opportunity to analyze data before class. View Details
Keywords: Analysis; Change; Change Management; Transformation; Transition; Innovation and Invention; Strategy; Information Technology; Mobile and Wireless Technology; Transportation; Transportation Networks; Value; Value Creation; Insurance Industry; Insurance Industry; Insurance Industry; Europe; Italy; Milan
- 17 Jul 2012
- First Look
First Look: July 17
Interactive Controls: Which, When, and Why? Author:Anette Mikes Abstract Taking a multiple-control perspective, I investigate a control debacle and its aftermath at a financial services company (MultiBank), focusing on an insurance... View Details
Keywords: Sean Silverthorne
- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
authors caution that results would undoubtedly differ from one group of customers and one product or service to another.] It brings to mind marketing campaigns in the United States for Progressive’s insurance products, in which the... View Details
Keywords: by James Heskett