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  • Web

Generative AI - Alumni

AI tools like ChatGPT can help. To start, you’ll need a well-organized draft resume (HBS format works well) and a job description. When given information about your background and the role, GPT can generate text options that highlight... View Details
  • Web

Academics - Health Care

interests in organizations that provide health care (e.g., hospitals, medical groups, retail clinics) or in firms that partner with, supply, consult to, or invest in such organizations (e.g., payers, biopharmaceutical and device companies, health View Details
  • 22 Feb 2024
  • News

Combat-Tested Cancer Coaching

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. When Kathy Giusti (MBA 1985) was diagnosed with multiple myeloma in 1996, she was overwhelmed. It was the pre-Internet era, with limited available information, but... View Details
  • 10 Jan 2023
  • Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

journaling where they write their responses to the prompts below and then we discuss them together. Whether or not you have a coach with whom to process your answers to these prompts, you should find journaling your responses to be a... View Details
Keywords: by Julia Austin
  • 13 Aug 2012
  • Research & Ideas

When Good Incentives Lead to Bad Decisions

identification documentation, let alone a credit score. Loan officers often end up relying on qualitative information and intuition, all the while knowing that these loans may be vital to the nation's economy. "Small businesses in... View Details
Keywords: by Carmen Nobel; Banking
  • 2024
  • Article

Neyman Meets Causal Machine Learning: Experimental Evaluation of Individualized Treatment Rules

By: Michael Lingzhi Li and Kosuke Imai
A century ago, Neyman showed how to evaluate the efficacy of treatment using a randomized experiment under a minimal set of assumptions. This classical repeated sampling framework serves as a basis of routine experimental analyses conducted by today’s scientists across... View Details
Keywords: AI and Machine Learning; Research
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  • Web

Financial Accounting Online Course | HBS Online

other companies for investment purposes, and I’ve realized that I can make more informed decisions with my improved knowledge of company financials. Pankaj Prashant Medium Term Planning Engineer at Rio Tinto Prepare for the MBA classroom... View Details
  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

with Abernathy, Rebecca Henderson and Carliss Baldwin, Clark placed product and process designs at the center of his explanation of how innovation determines the structure and evolution of industries. Download the paper:... View Details
Keywords: Martha Lagace
  • 10 Jan 2024
  • Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

If you’ve recently ordered food or coffee on an app, you’re probably familiar with the prompt to tip your barista, delivery driver, or sandwich maker. Or even more commonly, when ordering at a casual dining counter, you’ve been asked to leave a tip on the screen used... View Details
Keywords: by Anna Lamb, Harvard Gazette
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

would have far reaching consequences. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=209060   PublicationsInstructor's Manual to Accompany Corporate Information Strategy and Management: Text and Cases.... View Details
Keywords: Martha Lagace
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

organizational units, one for law enforcement and one for domestic intelligence, seeking what scholars call “structural ambidexterity.” Two, the FBI could have pursued “contextual ambidexterity” wherein senior management establishes simultaneous structures and View Details
Keywords: by Carmen Nobel
  • Web

FAQ - Alumni

honored/memorialized—or someone close to them—to inform them of your gift (without reference to the specific gift amount), so please provide relevant contact information and any other pertinent details. How... View Details
  • 2009
  • Working Paper

Technology Innovation and Diffusion as Sources of Output and Asset Price Fluctuations

By: Diego A. Comin, Mark Gertler and Ana Maria Santacreu
We develop a model in which innovations in an economy's growth potential are an important driving force of the business cycle. The framework shares the emphasis of the recent "new shock" literature on revisions of beliefs about the future as a source of fluctuations,... View Details
Keywords: Business Cycles; Economic Growth; Asset Pricing; Technological Innovation; Mathematical Methods; System Shocks; Technology Adoption
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  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

lose hope in their organization and become cynical and passive. “People who are this discouraged stop bothering to collaborate with others to improve the organization,” he says. The antidote: Organizations need to allow critical View Details
Keywords: by Dina Gerdeman
  • April 2021 (Revised June 2021)
  • Case

IBM: Design Thinking

By: Srikant M. Datar, Amram Migdal and Paul Hamilton
This case describes the 2012-2020 effort at IBM to implement design thinking throughout the company and hire thousands of designers to serve on every product team alongside technical engineers and developers and product managers. IBM’s design transformation is told... View Details
Keywords: Business Ventures; Business Divisions; Business Units; Business Organization; Change; Change Management; Transformation; Competency and Skills; Talent and Talent Management; Design; Human Resources; Recruitment; Selection and Staffing; Innovation and Invention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Jobs and Positions; Job Design and Levels; Leading Change; Management; Business or Company Management; Goals and Objectives; Management Practices and Processes; Operations; Product; Product Design; Product Development; Organizations; Business Processes; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Strategy; Adaptation; Adoption; Technological Innovation; Information Infrastructure; Information Technology; Information Technology Industry; Information Technology Industry; United States
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  • Web

Alumnae Circles - Alumni

members to re-enroll (or withdraw) and eligible new members to enroll. Please note, all current members will be required to re-enroll via the membership survey if they wish to continue participating in Circles. Fall 2024: Info Sessions, Enrollment Closes A virtual... View Details
  • May 2024
  • Supplement

HubSpot and Motion AI (B): Generative AI Opportunities

By: Jill Avery
The technologies driving artificial intelligence (AI) had progressed significantly since HubSpot’s acquisition of Motion AI in 2017. Generative AI was the newest major development. Software-as-a-service (SaaS) companies such as HubSpot were analyzing how generative AI... View Details
Keywords: Artificial Intelligence; CRM; Chatbots; Sales Management; Generative Ai; SaaS; Marketing; Sales; AI and Machine Learning; Customer Relationship Management; Applications and Software; Technological Innovation; Competitive Advantage; Technology Industry; United States
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  • Web

Online Finance & Accounting Courses | HBS Online

inform decision-making. We recommend beginning this pathway with Financial Accounting. Financial Accounting Leading with Finance Strategic Financial Analysis Capital Markets: For professionals looking to improve their understanding of the... View Details
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

"We've wanted to learn about the challenges of the process and the challenges of companies in those markets trying to compete on a global platform. We are also curious how international companies have been able to intimate themselves into... View Details
Keywords: by Martha Lagace
  • 20 Oct 2023
  • News

Highlights from the Fall 2023 Alumni Board Meeting

of upcoming on-campus alumni conferences, including a Generative AI conference in the spring. External Relations is also introducing a new tool for volunteer management, GiveCampus, that will increase transparency in the fundraising View Details