Incentives - Publications - Faculty & Research

21 Nov 2013
Working Paper Summaries

Path-Breakers: How Does Women’s Political Participation Respond to Electoral Success?

Keywords: by Sonia Bhalotra, Irma Clots-Figueras & Lakshmi Iyer

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

ecosystem. It charges users only a moderate fee to coordinate their trading activities. Incentives such as the PowerSeller label reinforce standards for sellers that benefit the entire ecosystem. These performance standards also delegate... View Details

Keywords: by Marco Iansiti & Roy Levien

30 Jul 2007
Research & Ideas

Repugnant Markets and How They Get That Way

paper, he and fellow economists have found themselves handicapped by a problem just as real as any technological barrier or requirement of incentives and efficiency: the downright distaste that some people feel for particular... View Details

Keywords: by Martha Lagace

17 Sep 2019
Cold Call Podcast

How a New Leader Broke Through a Culture of Accuse, Blame, and Criticize

Keywords: Re: Amy C. Edmondson; Health

07 May 2020
Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

pandemic. An increase in risk perception makes consumers more willing to pay for safety features, which, in turn, provides producers greater incentives to develop and commercialize technologies that address consumers' demands for safety.... View Details

Keywords: by Hong Luo and Alberto Galasso

January 2020
Case

Banorte Móvil: Data-Driven Mobile Growth

By: Ayelet Israeli, Carla Larangeira and Mariana Cal

In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details

Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America

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01 Jun 2015
Research & Ideas

The Surprising Benefits of Oversharing

very lowest grade would have the incentive to disclose," says Luca. Despite that theory of "information unraveling," however, in reality that is generally not what happens. In the case of restaurants, very few voluntarily... View Details

Keywords: by Michael Blanding

31 Mar 2023
Research & Ideas

Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

will increase incentives for innovators to invest in new treatments,” the researchers say. A basic bundle would also need cost-sharing rules, provider payments, and myriad other details. Often, these are decisions that require detailed... View Details

Keywords: by Kasandra Brabaw; Insurance; Health

06 Jun 2007
Research & Ideas

Behavioral Finance—Benefiting from Irrational Investors

and the title of a second-year course he teaches at HBS. "At the foundation of finance is the idea that investors and managers act rationally, so that capital market prices reflect fundamentals and managers respond to incentives in... View Details

Keywords: by Julia Hanna

November 1999
Case

Long-Term Capital Management, L.P. (A)

By: Andre F. Perold

Long-Term Capital Management, L.P. (LTCM) was in the business of engaging in trading strategies to exploit market pricing discrepancies. Because the firm employed strategies designed to make money over long horizons--from six months to two years or more--it adopted a... View Details

Keywords: Fluctuation; Capital; Financial Liquidity; Financing and Loans; Investment Funds; Investment Portfolio; Corporate Governance; Governing Rules, Regulations, and Reforms; Management; Risk Management; Marketing; Motivation and Incentives; Financial Services Industry

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July 2002 (Revised January 2003)
Case

Harrah's Entertainment, Inc: Rewarding Our People

By: Thomas J. DeLong and Vineeta Vijayaraghavan

Marilyn Winn, head of human resources at Harrah's Entertainment, must make a recommendation to the company's president and CEO about whether the existing bonus payout program is effective at motivating employees or whether it should be revised and/or replaced. A recent... View Details

Keywords: Customer Satisfaction; Economic Slowdown and Stagnation; Compensation and Benefits; Employees; Human Capital; Management Style; Motivation and Incentives; Alignment; Entertainment and Recreation Industry

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20 Jan 2022
Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

Washingtonian magazine, said in an opinion piece last May that employees working from home should worry about keeping their jobs. She noted “if the employee is rarely around,” there is a “strong incentive to change their status to... View Details

Keywords: by Sandra J. Sucher and Shalene Gupta

03 Jun 2022
Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

to relocate for at least a year through its Tulsa Remote program, providing incentives such as $10,000 in cash, coworking space, assistance with finding a home, and community-building events. So far, the city has attracted close to 2,000... View Details

Keywords: by Kara Baskin

07 Jun 2004
Research & Ideas

What Drives Supply Chain Behavior?

examination of behavioral dynamics in supply chains examining demand and supply planning processes. In particular we were interested in how behavioral biases, e.g., psychological, incentive related, etc., affect both the making of... View Details

Keywords: by Sarah Jane Johnston

Blog

Leading Successful Digital Transformation

during this interim period of upskilling, and the incentive and reward system should be adjusted to allow current employees to go through this U-curve of performance. A final word: Digital transformation requires strengthening the core... View Details

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

The problem with using crises to reduce complacency and create urgency is that the tactic is a potential diamond sitting on a rock surrounded by quicksand and very nasty beasts. Any naiveté about the downside risks can cause disaster. Big Mistake Number 1: Assuming... View Details

Keywords: by John P. Kotter

Research Summary

Platform Competition

Technology has challenged the underlying foundations of business, and firms must evaluate and change strategies accordingly. Professor Halaburda studies the interaction of technology and economic theory, and her findings indicate that conventional wisdom and rules... View Details

06 Jul 2020
Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

offering them incentives or deals to stay before they leave. “Focusing on retaining higher-spending customers, even if they aren’t as likely to leave, can increase the total profit a company can reap.” As Gupta describes in Managing Churn... View Details

Keywords: by Michael Blanding; Retail; Service; Financial Services

May 1994
Article

The Work Preference Inventory: Assessing Intrinsic and Extrinsic Motivational Orientations

By: T. M. Amabile, K. G. Hill, B. A. Hennessey and E. M. Tighe

The Work Preference Inventory (WPI) is designed to assess individual differences in intrinsic and extrinsic motivational orientations. Both the college student and the working adult versions aim to capture the major elements of intrinsic motivation (self-determination,... View Details

Keywords: Creativity; Motivation and Incentives; Measurement and Metrics; Higher Education; Employees; Personal Characteristics

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