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  • 11 Mar 2001
  • Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

telegraph varied commodity by commodity and the bulk of communications continued by sea post until the early twentieth century. London had a unique role as the international service centre for the emergent global economy, providing... View Details
Keywords: by Geoffrey Jones
  • January 2001 (Revised May 2001)
  • Case

Return Logic, Inc. (B)

By: Richard G. Hamermesh and Michele Lutz
Highlights how multiple rounds of financing work in practice and illustrates how terms agreed to in early-stage financing deals have an impact in later financing rounds. Also illustrates ethical issues that entrepreneurs confront as they build "dot-com" ventures. View Details
Keywords: Venture Capital; Investment Funds; Private Equity; Internet and the Web; Negotiation Deal; Entrepreneurship; Ethics
Related
  • 16 Jun 2020
  • Blog Post

Delivering Solutions During a Crisis with Hans Kristian Furuseth (MBA 2019)

Farmasiet.no played perfectly to Furuseth’s strengths and interests. As a leader growing an entrepreneurial ecommerce healthcare business, he is making a lasting impact on the... View Details
  • Web

About Michael Porter - Institute For Strategy And Competitiveness

earth. Now, he and an all-star team aim to rescue the U.S. economy.” — Geoff Colvin, Senior Editor-at-large Fortune magazine, 2012 Read More About Michael Porter Michael Porter Biography Michael Porter is the founder of the modern... View Details
  • 08 Mar 2021
  • Blog Post

International Women's Day Featured Stories

International Women's Day (IWD) celebrates the social, economic, cultural, and political achievements of women. It is an official holiday in at least 20 countries and grows in recognition each year. This year’s IWD theme is Choose to... View Details
  • 13 May 2021
  • Blog Post

Zhalisa Clarke’s Sabbatical Story: Tech Leader Turned Healer

retreat, and to invest more time with her family. Zhalisa’s sabbatical started with an exploratory road trip from San Francisco through the southwest to Colorado. An avid rock... View Details
  • Program

Mergers and Acquisitions

Details Enable growth through an effective M&A process Build stronger M&A strategies Identify the right targets, assess business value accurately, and perform meaningful due diligence Negotiate complex multi-party, multi-issue deals that... View Details
  • 2017
  • Article

New Venture Milestones and the First Female Board Member

By: Alicia DeSantola, Lakshmi Ramarajan and Julie Battilana
We explore the antecedents of the addition of the first woman to the boards of directors of entrepreneurial ventures. Building on research on resource dependency, we propose that new ventures are most likely to add the first woman to their boards at three developmental... View Details
Keywords: Boards Of Directors; Governing and Advisory Boards; Entrepreneurship; Gender; Diversity; Technology Industry; United States
Related

    Divestment or Engagement? New Research on Innovation in the Energy Sector

    Why you should watch: A new and important NBER working paper, by Cohen, Gurun and Nguyen, takes a long hard look at innovation in the energy industry - and concludes that divestment campaigns targeted at fossil fuel companies may not just be ineffective.... View Details
    • October 2016
    • Case

    Turkasset: Bringing Customer-Centricity to Debt Collection

    By: Dennis Campbell and Gamze Yucaoglu
    In December 2014, in preparation for the year-end board presentation, Hilmi Guvenal (PMD 1993), shareholder and CEO of Turkasset, and Ilker Yoney, COO, sat down to discuss Turkasset’s five- and ten-year strategic plans. Since taking leadership of the company in 2009,... View Details
    Keywords: Customer Satisfaction; Customer Experience; Customer Service; Customer-centric; Emerging Market; Customer Focus; Employee Empowerment; Employee Engagement; Employee Training; Staffing; Operations Management; Quality Management; Service Management; Service Quality; Continuous Improvement; Turkasset; Collections Agency; NPL; Call Center; Financial Services; Borrowing and Debt; Customer Focus and Relationships; Organizational Culture; Operations; Management; Service Operations; Quality; Competitive Advantage; Cost vs Benefits; Financial Services Industry; Turkey
    Related
    • 04 Sep 2019
    • Blog Post

    A Guided Experience into the World of Entrepreneurship

    made an offer. Stan started in June with an official role as Product Manager Intern with responsibilities he describes as “a mix of technology... View Details
    • 06 Oct 2023
    • Book

    Yes, You Can Radically Change Your Organization in One Week

    solve difficult problems. Denouncing Mark Zuckerberg’s informal Facebook motto, “move fast and break things,” partners Frei and Morriss combine their decades of consulting experience—Frei as the UPS Foundation Professor of Service... View Details
    Keywords: by Kristen Senz
    • April 2010 (Revised October 2010)
    • Case

    Vale: Global Expansion in the Challenging World of Mining

    By: Tarun Khanna, Aldo Musacchio and Ricardo Reisen de Pinho
    In 2009 the management of Vale, a Brazilian diversified mining company and the largest iron ore producer in the world, was under pressure from at least two fronts. First, the emergence of China as the most important consumer of iron ore in the last few years had... View Details
    Keywords: Financial Crisis; Investment; Global Strategy; Risk Management; Market Entry and Exit; Business and Government Relations; Competitive Strategy; Mining Industry; Brazil
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    • 15 Oct 2007
    • Research & Ideas

    Businesses Beware: The World Is Not Flat

    compete in them. It is now starting to do so in markets such as India, which does not allow foreign direct investment in retailing. Wal-Mart has therefore entered via a joint venture with View Details
    Keywords: by Martha Lagace
    • 06 Feb 2007
    • First Look

    First Look: February 6, 2007

    here as enterprise information technologies. Because complete contracts over IT assets are not possible, relationship specificity is an important consideration; scholarship on the theory of the firm yields a... View Details
    Keywords: Martha Lagace
    • Web

    Browse All Articles, Research, & Case Studies - HBS Working Knowledge

    businesses afford to exclude the roughly one in three working Americans with criminal records from the economy? In a case study, Paul Gompers explores the challenges a social justice startup encounters in helping the formerly incarcerated, View Details
    • 12 Oct 2006
    • First Look

    First Look: October 12, 2006

    responsible" investments as well as some consumers, activists, and potential employees. Unfortunately, there is little evidence about the validity of these ratings. We... View Details
    Keywords: Sean Silverthorne
    • 19 May 2021
    • Op-Ed

    Why America Needs a Better Bridge Between School and Career

    the Investing in American Workers Act, which would revise the tax code so companies’ investments in their people are treated the same as View Details
    Keywords: by Joseph B. Fuller and Rachel Lipson
    • 09 Mar 2010
    • First Look

    First Look: March 9

    conditions of state ownership, the tale told by The Big Ditch serves as a vital and object lesson for those who question the ability of governments to run companies effectively. Bold Retreat: A New Strategy for Old Technologies... View Details
    Keywords: Martha Lagace
    • Program

    Leading Professional Service Firms

    Should Attend Leaders who define and execute strategy for firms and organizations that provide services and who serve in roles such as chief executive officer, general manager, principal, partner, or head of View Details
    Keywords: Professional Services; Professional Services