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  • All HBS Web  (2,962)
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  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

And many are jumping in without doing their homework to determine the distinct financial needs of consumers in the countries they are targeting. “Successful operators deal with the unique circumstances of countries to provide a product... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 04 Jul 2016
  • Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

increasingly challenged,” says Robert Regan, a partner at Corrs Chambers Westgarth, a law firm in Sydney, Australia. “To respond to this, and deal with falling margins, law firms need to find new organizing... View Details
Keywords: by Carmen Nobel
  • 23 Jul 2007
  • Research & Ideas

HBS Cases: How Wikipedia Works (or Doesn’t)

Deletion" (AfD) review process if they believe the piece does not live up to those standards. After online debate about the worthiness of the piece, a Wikipedia administrator reviews the arguments and decides the fate of the article. The tension that they need to View Details
Keywords: by Sean Silverthorne; Publishing
  • 29 Jun 2017
  • Research & Ideas

Why Uber Is Worth Saving and How To Do It

startups in the 1990s. “They said, ‘We’re different. Rules don’t apply. We’re in a new realm, and we seek total world domination,’” Kanter says. Most of those companies are no longer in business today. Uber in the classroom Uber’s... View Details
Keywords: by Dina Gerdeman; Transportation
  • 21 Mar 2016
  • Lessons from the Classroom

When Your Classmate is an NBA Superstar (or Fashion Model, or Movie Actress)

Harvard Business School’s Executive Education program: the Business of Entertainment, Media, and Sports. “The creative talent brings a unique perspective they have insights that no one else has” Big-name celebrities, including Miami Heat player Dwyane Wade, View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation; Sports; Media & Broadcasting; Education
  • 16 Jul 2013
  • First Look

First Look: July 16

have described as characteristic of the modern neo-liberal regime. 2013 pub Fashioning an Industry: Socio-cognitive Processes in the Construction of Worth of a New Industry By: Khaire, Mukti Abstract—This study of the high-end fashion... View Details
Keywords: Anna Secino
  • 24 Nov 2014
  • Research & Ideas

Corrupting Silence: Companies Must Speak Up Against Bribes

that those contracts are less profitable," says Healy. A Necessary Evil? The experiences of Siemens and SNC-Lavalin also calls into question the assumption that bribery is a necessary practice in dealing in developing markets, says Healy.... View Details
Keywords: by Michael Blanding
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

"Firms today have access to a wealth of information about customers and sales prospects," says Narayandas. "Now more than ever before, companies are able to leverage technology to work more closely and to collaborate in new... View Details
Keywords: by Peter K. Jacobs
  • 07 Jan 2015
  • What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

today most often is associated with good management practice. It is thought by some to generate the trust that fosters everything from cooperation to speed in decision making and execution. It forces managers either to deal with... View Details
Keywords: by James Heskett
  • 18 Apr 2005
  • Research & Ideas

Tips to Reinvent the Department Store

looking to become what they want to be—as opposed to a series of vendor shops.— Pat Chadwick, Bloomingdale's Alan Barnett, senior vice president of merchandise planning and information systems for Barneys New York, noted that "the... View Details
Keywords: by Julie Jette; Retail
  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

Enterprise Community Partners must determine whether to rebuild the Lafitte housing projects in hurricane-ravaged New Orleans and, if so, how to mitigate the risks. Set in January 2007, more than a year after Hurricane Katrina made... View Details
Keywords: Martha Lagace
  • 24 Oct 2017
  • Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

tax system can help us get there" On a recent and unexpectedly warm day for a New England fall, Harvard Business School Working Knowledge sat down to discuss  tax policy in general and reform in particular with Professor Matthew C.... View Details
Keywords: by Sean Silverthorne
  • 07 Jul 2009
  • First Look

First Look: July 7

which the management team will consider how best to position the firm for the future. Actis could move in a number of different directions by expanding into new geographies, asset classes, or deal sizes.... View Details
Keywords: Martha Lagace
  • 23 Aug 2004
  • Research & Ideas

Strategy for Small Fish

Welcome to the age of business interdependence, say HBS professor Marco Iansiti and collaborator Roy Levien, authors of the new HBSP book The Keystone Advantage: What the New Dynamics of Business Ecosystems... View Details
Keywords: by Marco Iansiti & Roy Levien
  • 21 Jul 2009
  • First Look

First Look: July 21

  Working PapersIn Favor of Clear Thinking: Incorporating Moral Rules into a Wise Cost-Benefit Analysis Authors:Max H. Bazerman and Joshua D. Greene Abstract Bennis, Medin, and Bartels (2009) have contributed an interesting paper on the... View Details
Keywords: Martha Lagace
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a hospital safety improvement program... View Details
Keywords: by Paul Guttry
  • 12 May 2003
  • Research & Ideas

How Hot is the “Hot Spot” Business?

new line of business. (Starbucks partners with hot-spot provider, T-Mobile and Hewlett-Packard to offer users subscription plans that average under $40 per month.) We are moving to a time when broadband will be totally ubiquitous, part of... View Details
Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications
  • 16 May 2012
  • Research & Ideas

Can Decades of Military Overspending be Fixed?

Editor's note: Even with recent disclosures about out-of-control spending on corporate perks and government agency parties, the US military is frequently held up as the exemplar of organizational largesse run wild. In the new book Defense... View Details
Keywords: by J. Ronald Fox; Service
  • 20 Aug 2018
  • Research & Ideas

Bargain Hunters Beware: A Store's 'Original Price' Might Not Be After All

tells them so. What if those “original prices” stores base their discounts on aren’t real? That’s the question Donald Ngwe asks in his new working paper, Fake Discounts Drive Real Revenues in Retail. An assistant professor in Harvard... View Details
Keywords: by Michael Blanding; Advertising; Retail
  • 28 Nov 2012
  • What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

customer perceptions of service quality, or success in developing talent, should be injected in some way into the calculation. Regardless of the solution favored, Daniel Pink reminds us that all of these practices run counter to a great View Details
Keywords: by James Heskett
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