Firm Performance - Publications - Faculty & Research

February 2008
Case

SPECIALISTERNE: Sense & Details

Three-quarters of Specialisterne's expert software testing staff are diagnosed with some form of Autistic Spectrum Disorder (ASD). Usually a handicap, ASD conveys talents especially suited to software testing and other highly repetitive tasks that require very high... View Details

Keywords: Business Model; For-Profit Firms; Health Disorders; Employees; Performance Evaluation; Quality; Software; Information Technology Industry

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12 Jan 2004
Research & Ideas

Does Your HQ Operation Fit With Corporate Strategy?

The specter of "headquarters" usually looms large in the business world's imagination, but few managers—and few CEOs, especially new CEOs—understand how size, structure, and performance of headquarters interact. To investigate,... View Details

Keywords: by Martha Lagace

Reuben Mark

When Mark took over in 1984, the consumer goods giant was in the midst of trying to reinvent itself. The company had grown tremendously in the 70s through a series of less than stellar acquisitions and one of Mark’s first tasks was to sell off those subsidiaries that... View Details

Keywords: Personal Care & Home Products

14 Nov 2011
Research & Ideas

Creating a Global Business Code

interest among multinational firms, including, Margolis observes, those that hesitated to participate in the initial survey. In focusing on the perceived differences between what a company should do and what it actually does do, this research has yielded a valuable... View Details

Keywords: by Carmen Nobel

November 2010 (Revised April 2011)
Supplement

Aman Resorts (B)

By: Eugene Soltes and Aldo Sesia

The (B) case describes how employees are rewarded and compensated and is used to supplement the (A) case. View Details

Keywords: Customer Focus and Relationships; Customer Satisfaction; Globalized Firms and Management; Compensation and Benefits; Employees; Performance Evaluation; Motivation and Incentives; Accommodations Industry

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06 May 2014
First Look

First Look: May 6

August 2013 Management Science The Impact of Corporate Sustainability on Organizational Processes and Performance By: Eccles, Robert G., Ioannis Ioannou, and George Serafeim Abstract—We investigate the effect of corporate sustainability... View Details

Keywords: Sean Silverthorne

01 Mar 2003
News

Three Appointed to Endowed Professorships

efforts center on issues affecting entrepreneurial firms and their investors. Gompers studies the structure, governance, and performance of private equity funds; the sources of financing, incentive design,... View Details

Keywords: fellowships; Colleges, Universities, and Professional Schools; Educational Services

22 Mar 2017
Research & Ideas

What's the Ideal Frequency for a Sales Quota?

according to Chung and Narayandas. The paper follows a 2013 study in which Chung and colleagues developed a structural model to determine the ideal frequency of quotas. That study showed that quarterly bonuses would improve sales among weak View Details

Keywords: by Carmen Nobel

01 Mar 2025
News

Work of Art

40,000-square-foot hive that radiates creativity, community, and opportunity. “Titus and Jason are saying that the vision of a starving artist is a bunch of crap. If you’re a good artist, you shouldn’t starve.” —Deborah Berke, founding principal of the View Details

Keywords: Jen McFarland Flint; photos by Chris Sorensen; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

16 Aug 2010
Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

value." Can you explain what CLV is? Who is the ideal customer? A: Customers are increasingly being viewed as assets that bring value to the firm. Customer lifetime value is a metric that allows managers to calculate how much a customer (or customer segment) is... View Details

Keywords: by Sarah Jane Gilbert

27 Mar 2007
First Look

First Look: March 27, 2007

firms, and furthermore, that firms that combine market orientation with alternative orientations are likely to perform even better than firms adopting only market orientation.... View Details

Keywords: Martha Lagace

22 Nov 2016
First Look

November 22, 2016

economies, many business enterprises defy traditional industry boundaries. In this study, we evaluate six "big data" approaches to peer firm identifications and show that some, but not all, "wisdom-of-crowd" techniques View Details

Keywords: Sean Silverthorne

October 2015
Article

Global Teams That Work

By: Tsedal Neeley

Many companies today rely on employees around the world, leveraging their diversity and local expertise to gain a competitive edge. However, geographically dispersed teams face a big challenge: physical separation and cultural differences can create social distance, or... View Details

Keywords: Globalized Firms and Management; Groups and Teams; Performance; Cross-Cultural and Cross-Border Issues

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25 Feb 2002
Research & Ideas

The Country Effect: Does Location Matter?

loyalty, tradition and internal maintenance, are the monkeys. Organizations frequently show aspects of different cultures, making for dragons. Competitive and entrepreneurial firms consistently perform... View Details

Keywords: by Sean Silverthorne

07 Aug 2007
First Look

First Look: August 7, 2007

interdisciplinary model of firm performance based on a modified and extended Competing Values Model of Organizational Culture combines elements drawn from three different research traditions—organizational... View Details

Keywords: Martha Lagace

28 Jun 2011
First Look

First Look: June 28

enhanced stakeholder engagement through CSR, and reduced informational asymmetries, due to increased transparency through non-financial reporting. Using a large cross-section of firms, we show that firms with better CSR View Details

Keywords: Sean Silverthorne

21 Nov 2006
First Look

First Look: November 21, 2006

buyout market: RLBOs performed strongly in the late 1980s, the mid-1990s, and the 2000s. Large RLBOs that are backed by private equity firms with more capital under management View Details

Keywords: Sean Silverthorne

01 Jun 2014
News

Research Brief: Capitol Gains

representatives from the 101st to 110th Congresses. After assessing the main purpose of each bill and classifying each according to 49 industry categories, they watched how legislators voted when their home state's GDP was significantly driven by View Details

Keywords: Garry Emmons; Finance; Executive, Legislative, and Other General Government Support; Government