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    Benson P. Shapiro

    Benson P. Shapiro is a well-known authority on marketing strategy and sales management with particular interests in pricing, product line planning, and marketing organization. He is also the Malcolm P. McNair Professor of Marketing Emeritus at the Harvard Business... View Details

    Keywords: financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services
    • 20 Feb 2008
    • First Look

    First Look: February 20, 2008

    Here they outline the six danger signals that suggest a predictable surprise may be imminent. The Evolution of Financial Services Author:Niall Ferguson Publication:New York: Oliver Wyman, 2007 No abstract is... View Details
    Keywords: Martha Lagace
    • 01 Jun 2024
    • News

    Quantum Leap

    will prove vastly superior to classical computers at complex, resource-intensive tasks like training AI systems, optimizing supply chains, or designing airplanes and automobiles. According to Kumar, many financial View Details
    Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing
    • Web

    Online Business Strategy Course | HBS Online

    Acquisition Manager at Adcash Make stronger strategic recommendations and recognize the companies that are likely to achieve enduring financial success "The course has given me the confidence to know that my suggestions have a solid... View Details
    • October 2016
    • Case

    The Quiet Ascension of LA Fitness

    By: John R. Wells and Gabriel Ellsworth
    In 2016, LA Fitness was the largest chain of non-franchised fitness clubs in North America, operating 676 clubs, serving 4.9 million members, and generating revenues of over $1.9 billion. Founded by Chinyol Yi, Louis Welch, and Paul Norris in 1984, the privately held... View Details
    Keywords: LA Fitness; Health Clubs; Fitness; Gyms; Chain; Exercise; Personal Training; Retention; Bally Total Fitness; 24 Hour Fitness; Planet Fitness; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Demographics; Age; Gender; Income; Residency; Borrowing and Debt; Capital; Capital Structure; Cash; Cash Flow; Cost; Private Equity; Financial Condition; Financial Liquidity; Financing and Loans; Investment Return; Price; Profit; Revenue; Geographic Location; Geographic Scope; Multinational Firms and Management; Business History; Employees; Recruitment; Selection and Staffing; Human Capital; Contracts; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Market Entry and Exit; Operations; Service Operations; Leasing; Private Ownership; Problems and Challenges; Sales; Salesforce Management; Situation or Environment; Opportunities; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Mobile Technology; Technology Platform; Health Industry; United States; California; Los Angeles
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    • 28 Jan 2020
    • Book

    Advanced Leadership Requires More Than Outside-The-Box Thinking

    University, where senior and retired executives learn to develop leadership skills in the service of solving large social problems. Many of the examples in the book come from her experience leading that program. Sean Silverthorne: We’re... View Details
    Keywords: by Sean Silverthorne
    • 18 Nov 2022
    • HBS Case

    What Does It Take to Safeguard a Legacy in Asset Management?

    Last year, the pioneering Black-owned global asset management firm Brown Capital Management found itself at a crossroads. The secret to its success had been a deliberately diverse hiring strategy, but with the looming retirement of its founder, safeguarding those... View Details
    Keywords: by Rachel Layne; Financial Services
    • 12 Mar 2021
    • News

    My Favorite Case

    create the illusion of higher quality. I’ve always bought the cheapest vodka I could find, but my kids insist on the expensive brands. Great lesson in the realities of marketing! —Howard (Ted) Greene (MBA 1967) Back to top “Ant Financial” Headquartered in Hangzhou,... View Details
    Keywords: Educational Services; Educational Services
    • 29 Sep 2020
    • Cold Call Podcast

    Employee Performance vs. Company Values: A Manager’s Dilemma

    Keywords: Re: Nitin Nohria; Financial Services
    • 06 Jul 2023
    • News

    Home Economics

    In a remote village in the Mexican state of Chiapas, 13 women gather in an open-air community space. Each has arrived at their weekly meeting with a small deposit for El Banco—“the bank”—as the women have named the savings club they’ve formed with the assistance of... View Details
    Keywords: April White
    • 31 Mar 2009
    • First Look

    First Look: March 31, 2009

    sample of private firms for which there is financial data available in the years before and after their initial public offering (IPO), I differentiate between those that have private equity sponsorship (PE-backed firms) and those that do... View Details
    Keywords: Martha Lagace
    • Web

    Providers - Institute For Strategy And Competitiveness

    reliable. Physician referrals should be based on excellent patient results, together with the ability of referred providers to share information and integrate care across the entities involved in the care cycle. Improve the process of... View Details
    • 15 Nov 2022
    • Op-Ed

    Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

    to a body positivity rebranding by the lingerie retailer Victoria’s Secret. Just two weeks later, the cultural moment was amplified when Hulu released a documentary about an association between financier and sex offender Jeffrey Epstein... View Details
    Keywords: by John Deighton and Leora Kornfeld
    • Web

    Reconceiving Products & Markets - Institute For Strategy And Competitiveness

    needs and new markets open up opportunities to differentiate , innovate , and grow . A new generation of social entrepreneurs is capturing these opportunities, and mainstream businesses must keep up to stay competitive by: Designing products and View Details
    • Web

    Research & Teaching - Creating Emerging Markets

    industries, it enables comparative research on the evolution of business in emerging markets over recent decades. For example: What similarities and differences may be observed between entrepreneurs in the financial View Details
    • 07 Jul 2003
    • Research & Ideas

    4+2 = Sustained Business Success

    compared to Kmart. (The other companies in their quad were Target and the Limited.) Both companies were in roughly the same financial shape in 1986, but Dollar General grew steadily, showing healthy profits year after year. Meanwhile,... View Details
    Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
    • 05 Jun 2020
    • Research & Ideas

    How Anchor Investors Help Impact Funds Succeed

    Investors come in more shapes and sizes than hats and tacos: Angel, VC, limited, corporate, banks, institutional, friends and family—these are just some of the categorizations used to describe them. Now, a recent paper explores who might be the most important investor... View Details
    Keywords: by Sean Silverthorne; Financial Services
    • 05 Feb 2018
    • What Do You Think?

    Should Companies Disclose Employee Compensation?

    iStock Summing Up How Should Organizations Draw the Line on Pay Transparency? There is general support for the widespread practice of disclosing pay data in "bands" associated with jobs. Fewer people would go beyond this to disclose what individual employees... View Details
    Keywords: by James Heskett; Financial Services
    • 21 Jul 2009
    • First Look

    First Look: July 21

    ratings play an important role in the financial system, but investors and regulators who use ratings cannot easily verify their quality, and ratings are paid for by the firms whose bonds are rated. The provision of quality ratings is at... View Details
    Keywords: Martha Lagace
    • 24 Feb 2021
    • Blog Post

    My HBS Student Loan Story: Les Williams (MBA 2005)

    about their loan repayment journeys. Les Williams Class: MBA 2005 Industry: Impact Investing Recipient of the 2020 Best King Award for Service Could you please share a little bit about your upbringing and background? I grew up pretty... View Details