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  • All HBS Web  (2,508)
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  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

profitability of a vertically integrated monopoly. We then use our model to compare open and closed standards regimes, to understand how commoditization affects a cluster, to determine the relative profits of platform firms and firms that View Details
Keywords: Martha Lagace
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

rapid appearance of clones drove a high level of standardization and modularity in the industry, and value was distributed along the value chain depending on levels of competition and ability to substitute components at each level. On the... View Details
Keywords: Martha Lagace
  • 08 Oct 2007
  • Research & Ideas

Management Education’s Unanswered Questions

were seen as the fulcrum for knowledge toward truth and the advancement of understanding. Were they over-optimistic? It depends on your point of view. Like all entrepreneurs, they were trying to change the world and not content with the... View Details
Keywords: by Martha Lagace; Education
  • 16 May 2011
  • Research & Ideas

What Loyalty? High-End Customers are First to Flee

locations, others alter service offerings according to the opportunities presented by the local markets. The bank studied by the researchers, which operated in 644 geographically isolated markets, offered different levels of service quality View Details
Keywords: by Julia Hanna
  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

success contrast with anecdotes where the diffusion of CRM into organizations continues to be a slow process and/or where CRM implementation outcomes have fallen short of expectations. Successful implementation depends on a number of... View Details
Keywords: Sean Silverthorne
  • 15 Apr 2014
  • First Look

First Look: April 15

of India's Public R&D Laboratories By: Khanna, Tarun, and Prithwiraj Choudhury Abstract—In this paper, we build on the standard resource dependence theory and its departure suggested by Vernon to offer a novel explanation for why... View Details
Keywords: Sean Silverthorne
  • 01 Apr 2015
  • Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

in their workflow as well as through patient-reported outcome surveys, which are given periodically to patients to learn, from them, how they are doing. Information Technology Headaches The move toward Value-Based Health Care Delivery View Details
Keywords: by Carmen Nobel; Health
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

to widen their artistic repertoire by getting season tickets to the opera? How can companies tell when they are taking advantage of the right opportunity, and when they are sabotaging their chances for future loyalty? A: At one level, the decision of when to bill for a... View Details
Keywords: by Manda Mahoney
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

to be sure, but as Wilcox explained and E Ink's experience made clear, its prospects depend on a welter of fundamentally human choices. Twenty minutes after Sahlman's finance students finished dissecting E Ink and one floor up in Aldrich... View Details
Keywords: by John S. Rosenberg
  • 28 Oct 2014
  • First Look

First Look: October 28

long-term advantage is modeled as a stock of capability that accumulates over time, a firm's proclivity to manage short-term earnings at the expense of long-term investment can have very different consequences depending on whether the... View Details
Keywords: Carmen Nobel
  • 18 Mar 2014
  • First Look

First Look: March 18

architectural components with 1,157 dependencies between them. We show that the architecture of this system can be classified as a "core-periphery" system, meaning it contains a single large dominant cluster of interconnected... View Details
Keywords: Sean Silverthorne
  • 02 Jul 2013
  • First Look

First Look: July 2

relationships depend crucially on the function involved: those closer to the product ("product" functions, e.g., marketing, R&D) behave differently from functions further from the product ("administrative"... View Details
Keywords: Anna Secino
  • 02 Apr 2018
  • Research & Ideas

Is 'Gut Feel' a Good Reason to Invest in a Startup?

effectively. But it’s not about gaming the system, emphasizes Huang—startups need to make sure that they have both the quantitative analysis to back up their idea and the “soft” factors that can appeal to investors. Depending on the... View Details
Keywords: by Michael Blanding; Financial Services
  • 16 Feb 2012
  • Op-Ed

Nitin Nohria: Why US Competitiveness Matters

time when it's difficult to craft political compromise and even in a climate where businesses are feeling public hostility. As a society, we need to begin taking real action now. The prosperity not just of America but of the world depends... View Details
Keywords: by Nitin Nohria
  • 03 Sep 2009
  • What Do You Think?

Are Retention Bonuses Worth the Investment?

end." Christoph Vaagt had an interesting view: "If the value of a firm being sold depends on the people who work for it A retention bonus is a sure sign of a bad deal." Others questioned the effectiveness of retention... View Details
Keywords: by Jim Heskett
  • 08 Dec 2008
  • Research & Ideas

Thinking Twice About Supply-Chain Layoffs

it as an obvious way to cut costs. At Ton's research site, in fact, as at other organizations, a manager's evaluation depended in part on meeting or going below the monthly payroll plan. "Of course managers will err on the side of having... View Details
Keywords: by Julia Hanna; Retail
  • 05 Sep 2008
  • What Do You Think?

Is Case Method Instruction Due for an Overhaul?

who commented that the method is dependant on the quality of instructors and students alike. He pointed out the importance of the "quality and quantity of students involved in the discussion" as well as "a professor who is... View Details
Keywords: by Jim Heskett; Education
  • 01 Feb 2008
  • What Do You Think?

How Sustainable Is Sustainability in a For-Profit Organization?

which concerns itself with research in supply chain management. The paper attempts to provide some context for those addressing issues of sustainability. Its intent is to get us beyond questions such as, Is sustainability desirable? or Does it pay to be green? Because... View Details
Keywords: by Jim Heskett
  • 09 Aug 2006
  • Research & Ideas

Career Advancement Without Experience

depending on the types of skills individuals hope to acquire. Further work could also be done in other industries; while the high-tech and film worlds are far apart in some sense, they share the common characteristic of highly skilled,... View Details
Keywords: by Julia Hanna; Motion Pictures & Video; Technology
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

is on the rise. In this position piece, we explore some recent, and not so recent, developments concerning the use of probability forecasts in decision-making. Despite these advances, challenges still exist. We expand on some important challenges such as... View Details
Keywords: Dina Gerdeman
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