Publications

26 Jul 2013
News

Prince William’s Charming Choice to Take Leave

May 2013
Case

Yammer (A)

By: Mikolaj J. Piskorski, Kerry Herman and Aaron Smith

In Spring 2012, Yammer was on track to become a highly successful standalone company. Yammer was a leading Enterprise Social Network (ESN), providing companies a private social network in which employees could collaborate securely and efficiently. However, later that... View Details

Keywords: Information Infrastructure; Opportunities; Applications and Software; Organizational Culture; Problems and Challenges; Management Teams; Integration; Decision Choices and Conditions; Social and Collaborative Networks; Acquisition; Information Technology Industry

Program

Transforming Customer Experiences

approach to service design, execution, and transformation, this customer experience management program prepares you to create an exceptional service culture that supports employees, delights customers, and drives organizational... View Details

Web

Placement - Doctoral

of Business, Accounting Department Dissertation: Leveraging Culture in Management Control Systems: Evidence From the Field Advisors: Dennis Campbell (Chair), Susanna Gallani , Jonas Heese , and Wei Cai Botir Kobilov Accounting &... View Details

2014
Teaching Note

Yonyou 2013 (TN)

By: F. Warren McFarlan, Zheng Xiaoming and Ziqian Zhao

The case describes how a leading Chinese management software provider Yonyou (formerly known as "UFIDA") disrupted its value chain-based business model to transform itself into a platform provider. The case describes Yonyou's past success, the market forces and... View Details

Keywords: Business Models; ERP; Platforms; Strategy; Transformations; China; Information Technology; China

December 2012
Article

What Drives Corporate Social Performance? The Role of Nation-level Institutions

By: Ioannis Ioannou and George Serafeim

Based on Whitley's "National Business Systems" (NBS) institutional framework (Whitley 1997, 1999), we theorize about and empirically investigate the impact of nation-level institutions on firms' corporate social performance (CSP). Using a sample of firms from 42... View Details

Keywords: Environment; Environmental Performance; Corporate Social Responsibility; Sustainability; Institutions; Institutional Theory; Corporate Social Responsibility and Impact; Environmental Sustainability; Corporate Governance

November 2011 (Revised May 2013)
Case

The Freelancers Union (A)

By: Michel Anteby and Erin McFee

Sara Horowitz faces a major strategic decision. Founder and CEO of the Freelancers Union, Horowitz has worked tirelessly to operationalize her new mutualist ideals, which comprise collective strength, independence, and shared protections. In 2008, she plans to move the... View Details

Keywords: Labor Unions

10 Jan 2019
News

Companies will perform better if employees are not cowed into silence

Pre-colonial Ethnic Institutions and Contemporary African Development

We investigate the role of deeply-rooted pre-colonial ethnic institutions in shaping comparative regional development within African countries. We combine information on the spatial distribution of ethnicities before colonization with regional variation in... View Details

Program

Designing and Executing Corporate Revitalization

major transitions successfully, you will expand your ability to diagnose what is not working or could be working better at your company, overcome inertia, and revitalize the organization and its culture to move in a bold new direction. In... View Details

Research Summary

Diversity Orientations: Construct, Antecedents, and Consequences

Researchers have identified a number of different methods with which a group can handle its diversity. Some of the methods gaining the most attention mirror popular ideologies around colorblindness, pride in one's own subgroup, or integrative cultural pluralism.... View Details

June 2000 (Revised July 2000)
Case

ORIX KK

By: Malcolm S. Salter and Andrew Eggers

Describes the challenges facing a Japanese financial services company as it attempts to maintain its ability to attract and retain talented employees. The CEO's ideas of corporate governance and evidence from the competitive labor environment suggest the need for more... View Details

Keywords: Corporate Governance; Compensation and Benefits; Motivation and Incentives; Management Analysis, Tools, and Techniques; Geographic Location; Financial Services Industry; Japan

12 Oct 2017
News

The US and Israel to Quit Unesco

03 Apr 2007
First Look

First Look: April 3, 2007

"decouple" payments to European farmers. Explores the logic behind agricultural supports, with a focus on the economic, political, and cultural context of French farming. Discusses efforts to reform the CAP in the context of the... View Details

Keywords: Martha Lagace

08 Mar 2016
First Look

March 8, 2016

stark. We discuss implications for research on incentives, habit formation, and exercise. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50706 Becoming a Cognitive Referent: Market Creation and Cultural Strategy... View Details

Keywords: Sean Silverthorne

2018
Article

Cracking the Organizational Challenge of Pursuing Joint Social and Financial Goals: Social Enterprise as a Laboratory to Understand Hybrid Organizing

By: Julie Battilana

While in recent decades the social and business sectors have evolved on fairly separate tracks, today companies are increasingly expected to generate social value in addition to profit. As a result, they also increasingly face the distinct challenge of pursuing social... View Details

Keywords: Hybrid Organizations; Hybrid Organizing; Multiple Goals; Social Enterprise; Goals and Objectives; Organizational Design; Organizational Culture

Find at Harvard

Read Now

March 2020
Case

ZEISS Group: Organize by Customer Culture?

By: Willy C. Shih

How should ZEISS, the German manufacturer of precision optical and optoelectronic systems manage two historic businesses that operated fairly autonomously? The Industrial Quality Solutions (IQS) business sold measurement equipment to manufacturing companies in sectors... View Details

Keywords: Organizational Structure; Organizational Culture; Manufacturing Industry; Europe; Germany

May 2015
Case

China Yintai: Developing Shared Value in China

By: Christopher Marquis, Ying Zhang and Shiyu Yang

Under the leadership of CEO and President Shen Guojun, China Yintai was increasingly committed to philanthropic initiatives. Drawing upon his experience as an entrepreneur and a philanthropist, Mr. Shen saw the urgent need to build bridges between business practices... View Details

Keywords: Philanthropy and Charitable Giving; China

November 2007 (Revised August 2009)
Case

WL Ross & Co. and INVESCO

Wilbur Ross has built a successful private equity firm focused on distressed investing, WL Ross & Co. In 2006, INVESCO, an asset management company, approaches him about acquiring his firm. INVESCO has had weak performance in recent years and is looking to increase its... View Details

Keywords: Private Equity; Decision Choices and Conditions; Investment; Acquisition; Financial Services Industry