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- All HBS Web
(1,871)
- People (1)
- News (273)
- Research (1,413)
- Events (5)
- Multimedia (2)
- Faculty Publications (599)
- 21 Jan 2009
- First Look
First Look: January 21, 2009
airline's need to slow its growth rate in the response to increasing fuel costs and the effects of major operational crisis for the airline in February 2007. In 2005, JetBlue—typically viewed as a low-cost carrier (LCC)—made a move that... View Details
Keywords: Martha Lagace
- 01 Dec 2002
- News
Bad Times for Business
professional athletes, the top performers in any industry — make all the money. That includes the executive market as well. The irony about pay-for-performance is that pay packages had no built-in control for the general rise in all stock prices. Executives View Details
Keywords: Garry Emmons
- 07 Sep 2011
- First Look
First Look: Sept. 7
decisions are driven by a tradeoff between managers' pecuniary benefits of coordinating production and their private benefits of operating in preferred ways. Integration generates more output than... View Details
Keywords: Sean Silverthorne
- 14 Nov 2006
- First Look
First Look: November 14, 2006
http://us.penguingroup.com/nf/Book/BookDisplay/0,,9781591841395,00.html The Costs and Benefits of Undoing Egocentric Responsibility Assessments in Groups Authors:E. Caruso, N. Epley, and M. H. Bazerman.... View Details
Keywords: Sean Silverthorne
- 05 Mar 2020
- News
Green Light
she began to realize how wasteful, unsafe, and unreliable it really was. Conventional agriculture was facing substantive infrastructure problems while the cost of the tech solutions to address these issues was declining rapidly. It was a... View Details
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
they are able to extract for themselves. Jet engine manufacturers, for example, typically sell their wares at little or no cost but generate substantial revenue from lucrative maintenance contracts. Monitoring relationship health, the... View Details
Keywords: by Peter K. Jacobs
- 09 Jan 2019
- Research & Ideas
The UK Needs a Bold Strategy Around Competition to Survive Brexit
Professor at HBS. Far from a drag, he argues, being part of Europe was a key competitive advantage for Britain. Its economy benefitted more from EU funding than it contributed, even as a net contributor to the EU budget. Immigration was a... View Details
Keywords: by Michael Blanding
- 15 Aug 2016
- Research & Ideas
Black Swans and Big Trends Can Ruin Anyone's Internet Prediction
of the internet involves deciphering a complicated landscape. Source: Wavebreakmedia With the benefit of fifteen years worth of hindsight, it is evident that Speed Trap, when looking ahead, had a profound status quo bias. The book did... View Details
- 01 Dec 2020
- News
A New Approach to Contact Tracing
explores privacy issues in the case and writes of alternatives to TraceTogether that don’t provide governments access to any individualized contact information. “What the TraceTogether team says in the case is, ‘Look, we understand the privacy View Details
- 01 Jun 2009
- News
Insights from the Post-Macho Workplace
Many interviewees contrasted the pro forma safety training they had received in previous jobs — where everyone knew the real priorities were still cost cutting and speed — with the company’s current commitment to “walking the talk.” Could... View Details
- 10 Jan 2012
- First Look
First Look: January 10
predictable ways in which individuals make ethical decisions and judge the ethical decisions of others that are at odds with intuition and the benefits of the broader society. By focusing on a descriptive rather than a normative approach... View Details
Keywords: Sean Silverthorne
- 31 Aug 2011
- Research & Ideas
Improving Fairness in Flight Delays
approach, you can get more efficiency out of the system and still have a nice balance of fairness when you have two conflicting programs in the system." According to the US Congress Joint Economic Committee, the cost associated with... View Details
- 27 Jul 2009
- Research & Ideas
Social Network Marketing: What Works?
camera. Sony can either advertise on Facebook and accept a very low click-through rate, or give away free cameras to several Facebook members (potentially at a lower cost than advertising) and generate a viral campaign. Our research shows... View Details
- 11 Sep 2000
- Research & Ideas
Riding the Internet Fast Track
business model. If the model is characterized by increasing returns, demand begets still greater demand, as illustrated by eBay's success. A business may also benefit from significant scale economies if big up-front investments and fixed... View Details
Keywords: by Peter Jacobs
- 01 Jun 2017
- News
Streamlining the Supermarket
full-time employees, slashing labor costs by 90 percent. Those two innovations are expected to add up to a net profit margin of three times that of the overall industry. “And that is really powerful,” Pedró says. “You can actually give... View Details
Keywords: Francis Storrs
- Web
Creating Brand Value - Course Catalog
Brands Key questions will include: What roles do brands play as relational partners? How do different relational roles contribute to differential costs and benefits to firms? How does a consumer-brand... View Details
- 01 Dec 2019
- News
Case Study: Farming It Out
innovative product that has a potential for large cost savings, yet it is not protected from competitive developments. Hence, reaching critical mass and name recognition should be foremost in its strategy. The Microsoft approach would... View Details
- 13 Mar 2014
- Research & Ideas
Can We Get To Where We Need To Go?
"We suffer through an extremely aged and outdated infrastructure," he said. "We will struggle with two fundamental questions: How do we collectively own something so critical to our shared prosperity? And how do we make investments now in something that... View Details
- 01 Mar 2010
- News
Sole Mates
disgusted by corruption. They worry about school fees, the price of rice, the cost of fuel, and the crime rate. For me personally, Liberia is an enjoyable place. Health care is a little scary: The X-ray machine at the major hospital... View Details
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
organization, join the club. Despite the mantra that goals are good, the process of setting beneficial goals is harder than it looks. New research by HBS professor Max H. Bazerman and colleagues explores the hidden cost when stretch goals... View Details
Keywords: by Staff