Consumer Utility Models - Publications - Faculty & Research

01 Jun 2018
News

June 2018 Alumni and Faculty Books

Consumers Make Decisions (and Why Clinicians and Managers Should Care) by Gordon Moore (AMP 79, 1978), John A. Quelch, and Emily Boudreau Oxford University Press The direct-to-consumer business model has... View Details

01 Dec 2015
News

Alumni and Faculty Books for December 2015

leadership and entrepreneurship, this guide covers basic concepts and pertinent issues for leaders at all levels. Two easy-to-follow models are applicable to all types of organizations. The Opportunity Model... View Details

01 Dec 2014
News

Ask the Expert: A Fair Share

it.” And the second is laws and regulations. These are designed to protect consumer interest, so companies should be regulating themselves in advance of any regulations that may be imposed on them. But they should also be working with... View Details

26 Jun 2000
Research & Ideas

Presentation Round-Up

HBS Professor Marco Iansiti and H.T. Kung, William H. Gates Professor of Computer Science at Harvard, solicited views on new directions for the Internet in a panel discussion called "e-Service: The Next e-Wave." The current shift on the 'Net, said Iansiti, is toward a... View Details

Keywords: by Martha Lagace & Kenneth Liss; Technology; Communications; Telecommunications

01 Sep 2012
News

On a Sound Track

about the glamour for a minute—the celebrity sports endorsements, team sponsorships, promotions featuring models and freestyle rappers. Is branding your top priority? Building brand is fundamental to what we do. We play at this very... View Details

Keywords: Deborah Blagg; audio accessories; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade

23 Sep 2024
Blog Post

2024 Summer Internships in Business & Environment

have led to their trajectory of becoming the largest utility by market cap in the U.S., underscoring their influence and leadership in the energy sector. Ines's role prior to HBS was Corporate Business Strategy at Mercado Libre... View Details

01 Dec 2001
News

A Close-Up Look at the Men behind the Empire

immigrant who shrewdly spotted an opportunity in the nascent steel industry and became one of the richest men in his adopted country. Carnegie's era also saw an unprecedented explosion of branded consumer goods, among them Ivory Soap,... View Details

Keywords: Publishing Industries (except Internet); Information; Corporate, Subsidiary, and Regional Managing Offices; Management

12 Mar 2019
Blog Post

What I Learned in the Africa Rising Short Intensive Program

non-western participants are committing significant resources to winning in those markets. The gulf between sophisticated African consumer preferences for products and services and resource and capacity constraints in many African... View Details

01 Sep 2008
News

Mara Aspinall

that personalized medicine brings. This is particularly important in fast-moving diseases, where the window for a positive outcome is small. What aspects of their business model do pharmaceutical companies need to redesign to hasten the... View Details

Keywords: Deborah Blagg; Ambulatory Health Care Services; Health, Social Assistance

18 Jun 2001
Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

"custom assembly." In the former, managers pick an existing manufacturing system here, a human resources and finance system there, and bring them together to serve the operation's needs. In the latter, bits and pieces of code are pulled off the Internet and... View Details

Keywords: by Jim Aisner

03 Mar 2009
First Look

First Look: March 3, 2009

search affiliated sellers (stores). There are three motives for diverting search (i.e., inducing consumers to search more than they would like): 1) trading off higher total consumer traffic for higher... View Details

Keywords: Martha Lagace

13 Sep 2016
First Look

September 13, 2016

Samsung, however, has succeeded by its ability to strike a balance between the two. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51604 in press Journal for the Association of Consumer Research Family Rituals Improve... View Details

26 Aug 2024
Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details

Keywords: by Michael Blanding; Information Technology; Information; Technology

25 Jul 2006
First Look

First Look: July 25, 2006

developed countries. Large emerging economies with little inward FDI include India and Turkey, despite the relaxation over the last two decades of the restrictions imposed on foreign firms between 1950 and 1980. This working paper explores why Unilever, the Anglo-Dutch... View Details

Keywords: Sean Silverthorne

10 Mar 2015
Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

is also the fact that if you go to a CVS or a Home Depot, there is a panoply of products that were once the sole domain of supermarkets. Twenty-five years ago supermarkets had more than 80 percent of the consumables market share; today... View Details

Keywords: by Sean Silverthorne; Retail

16 Dec 2013
HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

is bilingual, acted as interpreter.) Staffing For Peak Occupancy For many restaurants, some nights of the week attract more customers than others. A bistro packed with customers on the weekend might be half empty on a Tuesday. For Michelin-star restaurants, that View Details

Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage

Web

BiGS Fellows | Institute for Business in Global Society

our next cohort of Fellows, who will study the impact that models of enterprise ownership have on societal and organizational objectives. You can find the link to apply here . Applications are due by 11:59pm EST on January 19, 2025... View Details

01 Mar 2004
News

Drug Imports a Hot Topic at Alumni Health-Care Conference

differences between consumers in the United States and Europe was just one of the topics covered at the fourth annual European Business Conference, presented November 21 and 22 by students of the HBS European Club. Other panels considered... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

09 Jan 2018
First Look

First Look at New Research and Ideas, January 9, 2018

October 2017 American Journal of Emergency Medicine Describing Wait Time Bottlenecks for ED Patients Undergoing Head CT By: Rogg, Jonathan G., Robert S. Huckman, Michael Lev, Ali Raja, Yuchiao Chang, and Benjamin White Abstract—Study objectives: Facing increased View Details