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  • 05 Dec 2023
  • Blog Post

Taking Learning Beyond the Classroom

Grasso of Urban Mining Industries, protagonists of the case, "Harvard University and Urban Mining Industries: Decarbonizing the Supply Chain", facilitated by Professors Shirley Lu and Robert Kaplan. The case describes Harvard University's consideration to decarbonize... View Details

    Julius Rosenwald

    Though Richard Sears was the genius behind his company’s merchandise success, it was Rosenwald who set up the organizational structure necessary to help grow Sears into the largest retailer of the mid 1900s. Rosenwald established separate departments to handle each of... View Details
    Keywords: Retail

      Harold S. Geneen

      Geneen diversified International Telephone and Telegraph through acquiring shares of companies ranging from the Sheraton Hotel Chain to the Hartford Insurance Company. Geneen grew his firm from $765 million to $8.5 billion in revenues to... View Details
      Keywords: Communications

        Donald G. Fisher

        Fisher opened his first store in 1969 selling exclusively Levi’s jeans. Five years later, Fisher created his own line of women’s jeans, called Gap jeans. Fisher expanded his company to include 2,300 retail stores in the U.S., Canada, France, Germany, Japan and the U.... View Details
        Keywords: Retail
        • 01 Sep 2020
        • News

        Wide Angle

        Courtesy Debora Spar “We’re going to start seeing many businesses wanting to bring their supply chain much closer to home in ways that will probably make goods more expensive, but hopefully will help drive employment as we replace... View Details
        • 10 Jun 2022
        • Blog Post

        New Venture Competition 2022: Business and Environment Ventures

        more sustainability into their core products. We help their procurement departments and suppliers integrate our certified materials with cost-efficiency and minimal supply chain interruptions. This allows companies to utilize a high... View Details

          Bernard Marcus

          Marcus and Home Depot co-founder Arthur Blank met while they were both working at a California-based home improvement chain. After a decade of disagreements about that chain's future, Marcus and Blank went out on their own, determined to start a new View Details
          Keywords: Retail
          • March 2016 (Revised June 2016)
          • Case

          Gotong Royong: Toward Sustainable Palm Oil

          By: Rebecca Henderson, Hann-Shuin Yew and Monica Baraldi
          In late 2015, Jeff Seabright, chief sustainability officer at Unilever, had to report to Unilever CEO Paul Polman on the effort to transform palm oil cultivation. Historically, palm oil was produced using unsustainable methods that included burning large tracts of... View Details
          Keywords: Sustainability; Environment; Industry Self-regulation; Corporate Image; Corporate Strategy; Indonesia; Malaysia
          Related
          • February 2002 (Revised May 2002)
          • Background Note

          That's a Wrap: The Dynamics of the Video Rental Industry

          By: V.G. Narayanan and Lisa Brem
          The history, current dynamics, and future trends of the $10 billion home video rental industry provides a platform to discuss revenue-sharing contracts between suppliers of home videocassettes and retailers. View Details
          Keywords: Contracts; Motivation and Incentives; Supply Chain Management; Revenue; Financial Strategy; Motion Pictures and Video Industry
          Related
          • May 2016 (Revised August 2016)
          • Teaching Plan

          Sustainability at Siemens

          By: Amy C. Edmondson and Emer Moloney
          Related
          • June 2012
          • Teaching Note

          Harvest: Organic Waste Recycling with Energy Recovery (TN) (A) and (B)

          By: Deishin Lee
          This case describes the waste management industry and a clean technology solution for landfill diversion and renewable energy production. The (A) case focuses on the operational characteristics of organic waste recycling with energy recovery, and the characteristics of... View Details
          Keywords: Sustainability; Waste Management; Sourcing; Operations Management; Environment; Wastes and Waste Processing; Renewable Energy; Operations; Supply Chain Management; Utilities Industry; Manufacturing Industry
          Related
          • March 1993 (Revised April 1995)
          • Case

          IBM After-Sales Service

          By: Janice H. Hammond
          IBM has established a service delivery system to provide service and maintenance parts for its installed base of computers. The case outlines the competitive pressures IBM faces from alternative providers of maintenance services (e.g. other OEMs, third-party... View Details
          Keywords: Service Delivery; Service Operations; Supply Chain; Supply Chain Management; Logistics; Operations; Distribution; Customer Focus and Relationships; Competitive Strategy; Computer Industry
          Related
          • Web

          Asia Pacific - Global Activities 2021

          around the world can learn from and take to heart for years to come.” Understanding Post-Pandemic Global Supply Chains As Professor Willy Shih discusses in a Harvard Business Review webinar, because of the central role many Chinese... View Details
          • Alumni Changing the World

          James Reinhart

          James Reinhart, MBA/MPA-ID 2009, is on a mission to keep clothing out of landfills. Co-founder and CEO of thredUP, Reinhart thought of his secondhand clothing business while at HBS and has since built a colossal logistics and supply chain... View Details
          • September 2020 (Revised March 2022)
          • Case

          JOANN: Joannalytics Inventory Allocation Tool

          By: Kris Ferreira and Srikanth Jagabathula
          Michael Joyce, Vice President of Inventory Management at JOANN, championed an effort to develop and implement an inventory allocation analytics tool that used advanced analytics to predict in-season demand of seasonal items for each of JOANN’s nearly 900 stores and... View Details
          Keywords: Analytics; Machine Learning; Optimization; Inventory Management; Mathematical Methods; Decision Making; Operations; Supply Chain Management; Resource Allocation; Distribution; Technology Adoption; Applications and Software; Change Management; Fashion Industry; Consumer Products Industry; Retail Industry; United States; Ohio
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            Generoso P. Pope, Jr.

            outlandish stories, Pope is heralded in the publishing world for creating an elaborate and highly profitable distribution network. He successfully courted the large supermarket chains by offering a generous revenue-sharing model - one... View Details
            Keywords: Publishing & Print Media

              Louis B. Mayer

              Mayer, known as the unchallenged “czar of Hollywood” for over a quarter of century, created one of the largest motion pictures companies in the world. After acquiring control over the largest chain of theatres in New England and creating... View Details
              Keywords: Entertainment & Broadcast Media
              • 08 Jul 2013
              • Research & Ideas

              Everything Must Go: A Strategy for Store Liquidation

              It's an unhappy yet unavoidable fact: Sometimes, retail chains go out of business. Moreover, even healthy chains periodically must close down some existing stores. When stores have to be liquidated—when... View Details
              Keywords: by Julia Hanna; Retail

                James C. Penney

                Having worked his entire life in retail, Penney bought out his two business partners in 1907, forming the entity that would eventually become the J.C. Penney Company. Under Penney’s leadership the chain expanded rapidly throughout the... View Details
                Keywords: Retail

                  Thomas S. Monaghan

                  Monaghan founded the second largest pizza retailer in the United States. He discovered an effective new formula for Domino’s pizza, simplified the menu, limited toppings and pizza sizes, and concentrated on making deliveries in record time. In 1984, his company was the... View Details
                  Keywords: Food & Tobacco