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  • 26 Feb 2001
  • Research & Ideas

Evolving for Success [Part One]

next logical stage of development in terms of how we manage, how we lead. It also means evolving ourselves so that we are better suited for a world of networked communications. Q: What inspired you to begin exploring this kind of evolution? A: When I started to pay... View Details
Keywords: by Staff
  • 08 Nov 2016
  • First Look

November 8, 2016

commercial success and certain disputed business practices, Android has come under substantial attention from competition authorities. We present key aspects of Google’s strategy in mobile, focusing on Android-related practices that may... View Details
Keywords: Sean Silverthorne
  • 14 May 2012
  • Research & Ideas

Breaking the Smartphone Addiction

tended to be on more. That was not surprising. What caught our attention was that the more people were on, the more unpredictable their work time seemed to become. By being constantly connected to work, they seemed to be reinforcing—and... View Details
Keywords: by Leslie A. Perlow
  • 27 Jun 2007
  • Lessons from the Classroom

Learning to Make the Move to CEO

into living groups of 8 people each, with careful attention paid to the balance of expertise and geographical representation. Each living group "pod" includes a living room, kitchen, and shared dining area, with simple bed-bath... View Details
Keywords: by Julia Hanna; Education
  • 26 Sep 2005
  • Research & Ideas

What Perceived Power Brings to Negotiations

perceptions of that power—I may have a really rotten alternative, but feel like I'm powerful—or the relative strengths we bring to the negotiation. And past research has also not paid attention to whether I knew what you were bringing to... View Details
Keywords: by Mallory Stark
  • 09 Jul 2001
  • Research & Ideas

Does Misery Love Companies? How Social Performance Pays Off

development. The reformers' challenge has been to demonstrate that corporate attention to human misery is perfectly consistent with maximizing wealth: that there is, in the words of United Nations' Secretary General Kofi Annan, "a... View Details
Keywords: by Joshua D. Margolis & James P. Walsh
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

accountability are not new. Leaders of organizations, be they nonprofit, business, or government, face a constant stream of demands from various constituents demanding accountable behavior. But what does it mean to be accountable? By and large, nonprofit leaders tend... View Details
  • 25 Sep 2017
  • Research & Ideas

Why Politics is Failing America, and What Business Can Do To Help

rule-making done behind the scenes, Gehl and Porter assert. The parties have enacted rules that protect their dominance by controlling the primary process, access to voter data, fundraising limits, how Congress is governed, and what issues are debated. The system even... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

service sector? What role does it play in the US economy? Heskett: Leadership practices in the service sector deserve attention because this sector represents nearly 90 percent of employment and nearly 80 percent of gross domestic product... View Details
Keywords: by Jim Aisner; Retail
  • 21 Nov 2005
  • Research & Ideas

The Geography of Corporate Giving

describe how Thomas worked to influence other large corporations to support his causes—which centered on children's issues such as adoption. Other Columbus-headquartered companies as diverse as The Limited, Bob Evans, and Cardinal Healthcare evidence similar View Details
Keywords: by Sean Silverthorne
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

attention and interest, while in some parts of Africa, Japan, and Korea, avoiding eye contact shows respect. It's a mistake, then, to seize on one look or expression and conclude that a person is or is not being truthful. Each cue and... View Details
Keywords: by Michael Wheeler
  • 20 Aug 2001
  • Research & Ideas

Making an Ally of Uncle Sam

influence them. More specifically, this approach steers attention away from the political processes whereby administrative policies are formed and implemented . . . . These difficulties are compounded by the typical simplifying device of... View Details
Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

Informing Dissent By: Greene, Hillary, and Dennis Yao Abstract—The first part of this commentary argues that because the production of dissent depends on the availability of information, greater attention should focus on government... View Details
Keywords: Dina Gerdeman
  • 04 Oct 2016
  • First Look

October 4, 2016

Abstract—Though fundamental to innovation and essential to many industries and occupations, the creative act has received limited attention as an economic behavior and has historically proven difficult to study. This paper studies the... View Details
  • 02 Mar 2015
  • Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

everything—was reportedly in conversations to buy some of those storefronts—possibly its first real beach-head in the brick-and-mortar world. As harbingers of the future of retail, these events certainly caught the attention of Harvard... View Details
Keywords: by Sean Silverthorne; Retail
  • 09 Dec 2014
  • First Look

First Look: December 9

business? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/415034-PDF-ENG Harvard Business School Case 714-514 OrthoChoice: Bundled Payments in the County of Stockholm (A) It was the waiting that drew the attention of the... View Details
Keywords: Sean Silverthorne
  • 18 Nov 2014
  • First Look

First Look: November 18

on sales that is positive for most brands. These results imply that brands seeking to attract multitaskers' attention and dollars must select their advertising copy carefully. Publisher's link: View Details
Keywords: Sean Silverthorne
  • 18 Jun 2014
  • Research & Ideas

Book Excerpt: ‘Collective Genius’

book excerpt Leading Innovation From Collective Genius: The Art of Practice of Leading Innovation By Linda A. Hill, Greg Brandeau, Emily Truelove and Kent Linebeck Though each of our leaders and their firms differed in key ways, all leaders paid particular View Details
Keywords: by Linda Hill; Entertainment & Recreation
  • 12 Mar 2014
  • Research & Ideas

Entrepreneurship and Multinationals Drive Globalization

disciplines which develop their own norms and conventions about interesting research questions and how to answer them. For several decades mainstream academic historians, especially those based in the United States, have devoted almost no View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics; Manufacturing; Consumer Products; Pharmaceutical
  • 21 Nov 2006
  • First Look

First Look: November 21, 2006

legal sales of music. While this question is receiving considerable attention in academia, industry and in Congress, we are the first to study the phenomenon employing data on actual downloads of music files. We match an extensive sample... View Details
Keywords: Sean Silverthorne
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