Administrative and Support Services - Publications - Faculty & Research

19 Mar 2006
Research & Ideas

Unlocking Your Investment Capital

Many companies can double or even triple their capacity to invest in strategic assets and competencies by properly managing their "risk balance sheet," argues Harvard Business School professor Robert C. Merton. In a provocative... View Details

Keywords: by Ann Cullen; Financial Services

03 Feb 2014
Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

management services provided by an affiliate network. (Most merchants use affiliate networks to manage the technical infrastructure of the program, but not necessarily the administrative duties.) There are... View Details

Keywords: by Kim Girard; Advertising; Publishing

05 Aug 2002
What Do You Think?

Is Platform Leadership Old Hat or the Wave of the Future?

resources.—James Heskett C. J. Cullinane adds to this list of questions: Are "open" platforms, such as that for the IBM PC, more supportive of innovation than "closed" platforms, such as Apple's Mac? View Details

Keywords: by James Heskett

22 Jan 2014
Research & Ideas

High-Tech Immigrant Workers Don’t Cost US Jobs

the older worker is shown to the door," said Harvard Business School Associate Professor William R. Kerr, who recently cowrote a working paper called Skilled Immigration and the Employment Structures of US Firms with Sari Pekkala Kerr of... View Details

Keywords: by Dina Gerdeman; Financial Services; Financial Services

23 May 2019
Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a profession, with the social... View Details

Keywords: by Dina Gerdeman; Green Technology

07 Apr 2003
Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

By the end of the second spin-off regime, Xerox's position in the copier market had begun to improve. While its share of the market would never return to 80 percent levels, Xerox was able to regain more than ten market share points, beating back the Japanese View Details

Keywords: by Henry Chesbrough

22 Aug 2011
Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

participants were given a situation involving a global context (strategizing about the future of a foreign wire service and advertising at an international sports competition). When asked to brainstorm in a... View Details

Keywords: by Michael Blanding

25 Apr 2018
Research & Ideas

We May Have Taken Too Much Credit for Easing Workplace Segregation

segregation and could be contributing to growing wage inequality among workers in the last generation. Decades ago, companies employed their own janitors, cafeteria workers, and other low-wage View Details

Keywords: by Dina Gerdeman

11 Mar 2001
Research & Ideas

Evolving for Success [Part Two]

age: dot-coms, dot-com enablers, and wanna-dots. That's kind of a joke, because many of the pure dot-coms are dead. The dot-com enablers, which are the technology and service... View Details

Keywords: by Staff

15 Aug 2005
HBS Case

Classic Cases Live On at HBS

"A small percentage of students are intrigued by and support the complete meritocracy they see at Lincoln," DeLong notes. "But the majority rejects the piecework system, although international... View Details

Keywords: by Garry Emmons

Publications