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- All HBS Web
(1,671)
- People (3)
- News (350)
- Research (1,082)
- Events (4)
- Multimedia (15)
- Faculty Publications (872)
- June 2020
- Supplement
TransDigm in 2017: Congressional Hearing on the DoD Inspector General’s Report (5/15/19)
By: Benjamin C. Esty
This video accompanies the case, “TransDigm in 2017: The Beginning of the End or the End of the Beginning?” View Details
Keywords: Value Capturing; Pricing Strategy; Supplier Power; Buyer Power; Porter's Five Forces; Bargaining Power; Monopoly; Aerospace; Acquisition Strategy; Value Drivers; Ethical Behavior; Regulation; Growth Strategy; Business Ethics; Defense; Procurement; Sustainability; Value Based Health Care; Acquisition; Ethics; Private Equity; Financial Strategy; Growth Management; Performance Evaluation; Business Strategy; Competitive Strategy; Horizontal Integration; Value Creation; Competitive Advantage; Air Transportation Industry; Air Transportation Industry; United States
Esty, Benjamin C. "TransDigm in 2017: Congressional Hearing on the DoD Inspector General’s Report (5/15/19)." Harvard Business School Multimedia/Video Supplement 720-856, June 2020.
- July 2003 (Revised April 2011)
- Case
Singapore Airlines: Customer Service Innovation
By: Rohit Deshpande and Hal Hogan
The members of Singapore Airlines' (SIA) management committee needs to decide whether to cancel the implementation of the new lie-flat seats in business class after the effects of the global recession on the travel industry in September 2001. SIA was considered the... View Details
Keywords: Customer Focus and Relationships; Economic Slowdown and Stagnation; Management Teams; Brands and Branding; Air Transportation Industry; Air Transportation Industry; Singapore
Deshpande, Rohit, and Hal Hogan. "Singapore Airlines: Customer Service Innovation." Harvard Business School Case 504-025, July 2003. (Revised April 2011.)
- January 2002
- Teaching Note
American Express Interactive TN
Teaching Note for (9-802-022). View Details
- 14 Jun 2018
- News
Dhivya Suryadevara Named GM’s Next CFO
Photo courtesy of GM Photo courtesy of GM The CEO of General Motors, Mary Barra, recently announced that Dhivya Suryadevara (MBA 2003) will be named CFO. Fortune reported that as vice president of corporate finance, Suryadevara has been instrumental in GM’s divestiture... View Details
- 01 Jun 2009
- News
Can’t Forget the Motor City
In a flurry of activity in Detroit in March, the acronym “HBS” was almost as much in evidence as “GM.” It wasn’t just the departure of GM chief Rick Wagoner (MBA ’77) and the accession of his replacement, Fritz Henderson (MBA ’84). Also on the scene were Diana Farrell... View Details
- 05 Mar 2001
- What Do You Think?
Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?
reduced to one unit), rapid response (utilizing faster, more dependable methods of transportation and rapid-transfer "cross-docking"), and positive tracking (allowing customers to trace the progress of their orders, typically... View Details
Keywords: by James Heskett
- 04 Dec 2000
- What Do You Think?
Have We Overdone Deregulation and Privatization?
one Fred Smith, the young CEO of Federal Express, who had been required under previous regulation to use small, inefficient aircraft to transport freight or else submit to stringent government regulation. It was regarded by Congress as an... View Details
Keywords: by James Heskett
- Web
Contemporary Black Artists at Harvard Business School | Baker Library | Bloomberg Center | Harvard Business School
the Metropolitan Transportation Authority (MTA) in New York to do a series of glass mosaics celebrating Black and Latino figures—including Celia Cruz, Audre Lorde, James Baldwin, Maya Angelou, Reggie Jackson, and Justice Sonia... View Details
- 19 Oct 2011
- Research & Ideas
Designing Cities for a Sustainable Future
On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
- 24 May 2021
- Blog Post
Rebekah Emanuel: Host of Season 3 of the Climate Rising Podcast
change our daily routines. As a society, we have assumptions about how our systems work- transportation infrastructure, communication infrastructure, ordering groceries, heating, cooling- any of these things are just basic assumptions... View Details
- 25 Mar 2025
- Blog Post
ClimateCAP 2025 & ClimateCAP Fellowship
ClimateCAP is an initiative manage by Duke University’s Fuqua School of Business whose mission is to prepare business leaders to understand and respond to the climate challenge. They provide learning resources for MBA students interested in the intersection of business... View Details
- May 2025
- Teaching Note
Bridj and the Business of Urban Mobility (B): A New Model in Kansas City
By: Rosabeth Moss Kanter and Jonathan Cohen
This Teaching Note helps instructors teach students the HBS Case, Bridj and the Business of Urban Mobility (B): A New Model in Kansas City. In late 2016, Bridj was expanding its digital platform to help address urban mobility problems faced by cities across the country... View Details
Keywords: App Development; Innovation; Stakeholder Engagement; Collaboration; Ride-sharing; Entrenchment; Digital; Transportation; Urban Development; Disruption; Business Startups; Digital Platforms; Growth and Development Strategy; Business and Stakeholder Relations; Partners and Partnerships; Expansion
- 14 Dec 2020
- Research & Ideas
What Does December's Drug-Approval Dash Mean for COVID-19 Vaccines?
behind it. Pre-purchasing things along the supply chain, like vials, and preparing dosages pre-approval—those seem like some reasonable things we can do in these situations. We are tripping over certain parts of that now. Transportation... View Details
- 24 Apr 2007
- First Look
First Look: April 24, 2007
compute pairwise coagglomeration measurements for U.S. manufacturing industries. Industry attributes are used to construct measures of the relevance of each of Marshall's three theories of industry agglomeration to each industry pair: (1) agglomeration saves View Details
Keywords: Sean Silverthorne
- 10 May 2004
- Research & Ideas
Rethink the Value of Joint Ventures
that firms can fully capitalize on these opportunities. This reduction of coordination and transport costs is continuing to create more and more opportunities for rationalization and, consequently, bigger penalties for those that don't do... View Details
Keywords: by Cynthia Churchwell
- 02 Aug 2024
- HBS Case
How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture
On a hectic Friday in October 2016, Josh Domingues wondered if he had made a mistake quitting the security of a well-paying job managing contracts for professional hockey players to start a new venture selling nearly expired groceries at discount prices. After all, a... View Details
- 23 Sep 2024
- Blog Post
2024 Summer Internships in Business & Environment
contributed to Tesla’s global charging network, which holds over 80% market share in North America and a significant presence in EMEA and APAC. The team’s goal is to expand and optimize charging infrastructure, making clean transportation... View Details
- Web
Wartime Innovation - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School
former teaching assistant, served as Doriot's chief assistant throughout the war. Henry W. Hoagland (HBS MBA '39), another student of Doriot's, also worked as an aide to Doriot in the Military Planning Division. In an early assignment for the Motor View Details
- 26 Jul 2016
- First Look
July 26, 2016
Business School Case 716-444 Detroit: On the Right Track? As this case opens in 2012, a cross-sector alliance to bring new rail transport to the Motor City seems about to collapse, and civic leaders have one last chance to save it. The... View Details
Keywords: Sean Silverthorne