Publications

10 Jan 2017
News

A Side of Data with Your Dinner

Damian Mogavero (MBA 1996) was a frustrated restaurateur. The MBA grad wanted to answer simple business questions such as "Why did food costs go up?" but he was greeted, he tells Bloomberg Pursuits, with “blank stares and wrong answers.”... View Details

January 2001
Case

Achieving Customer Satisfaction at Pizza Hut (B)

By: V.G. Narayanan and Lisa Brem

Supplements the (A) case. View Details

Keywords: Food; Customer Satisfaction; Quality; Marketing; Food and Beverage Industry; Food and Beverage Industry

14 Nov 2019
News

Keeping Red Lobster Fresh

to do is work on is following a phased plan. And there are three phases to the plan. Phase one was fixing the fundamentals of the business, which are making sure you're operating well, making sure you got high-quality food and system.... View Details

Keywords: Food Services and Drinking Places; Food Services and Drinking Places

01 Mar 2015
News

Fıelds of Gold

expensive foods, retailing at $4,000 or more a pound. Iran is the largest producer of this highly prized spice, which stains food a brilliant golden hue, but David Luo (MBA 2011) believes that Afghanistan could become the world’s... View Details

Keywords: April White; Support Activities for Agriculture and Forestry; Agriculture

13 May 2021
News

How Two Classmates Began a Journey of Tackling the High Blood Sugar Epidemic

Keywords: Food and Beverage Stores; Food and Beverage Stores

March 2008 (Revised January 2023)
Supplement

Cadbury Schweppes: Capturing Confectionery (B)

By: David Collis, Toby Stuart and Troy Smith

In late 2002, global confectionery and beverage maker Cadbury Schweppes needed to decide whether or not to make an acquisition bid for Adams, an underperforming gum company which had been put up for sale by pharmaceutical giant Pfizer. Examining the decision from a... View Details

Keywords: Food; Mergers and Acquisitions; Corporate Strategy; Food and Beverage Industry

15 Mar 2018
Working Paper Summaries

Targeted Price Controls on Supermarket Products

Keywords: by Alberto Cavallo and Diego Aparicio; Food & Beverage

January 2013
Teaching Note

Domino's Pizza (TN)

By: David E. Bell and Mary Shelman

Teaching Note for Domino's Pizza View Details

Keywords: Risk Management; Commodity Prices; Price Volatility; Agribusiness; QSR; Franchise; Food; Supply Chain Management; Food and Beverage Industry; Food and Beverage Industry; United States

2015
Working Paper

The Market That Wasn't: The Non-Emergence of the Online Grocery Category.

By: C. Navis, G. Fisher, Ryan Raffaelli and Mary Ann Glynn

In this paper, we examine the non-emergence of a potential new market category. In the late 1990s, the entrepreneurial firms that attempted to sell groceries online in the US attracted significant resources, made impressive technological advancements, and generated... View Details

Keywords: Emerging Markets; Failure; Food; Online Technology; Food and Beverage Industry; Food and Beverage Industry

March 2017
Case

Breakfast at the Paramount

By: Ryan W. Buell

The Paramount is a 44-seat diner on Charles Street in the Beacon Hill neighborhood of Boston. A frequent "Best of Boston" award winner, the restaurant is a perennial favorite among locals and tourists, particularly for brunch on the weekends, when lines often stretch... View Details

Keywords: Food; Management Practices and Processes; Service Delivery; Food and Beverage Industry; Food and Beverage Industry; Boston

23 Mar 2014
News

A Vintage Iranian Cafe—a Mumbai Favorite—Draws London Crowds

Keywords: Food Services and Drinking Places; Food Services and Drinking Places

Dwight L. Stuart

Continuing his father’s and grandfather’s tradition of success at Carnation, Dwight Stuart helped increase company sales to well over $2 billion by 1979. During his tenure, he introduced almost 200 new products, and Carnation became one of the country’s leading pet... View Details

Keywords: Food & Tobacco

D. Wayne Calloway

Calloway is credited with streamlining PepsiCo’s organization, empowering its employees at all levels, and generating substantial growth. Under his leadership, Calloway organized PepsiCo into three major business units: soft drinks, snack foods, and fast View Details

Keywords: Food & Tobacco

Charles R. Shoemate

Shoemate presided over a dramatic growth period for CPC International (maker of Hellman’s mayonnaise, Thomas English muffins, and Knorr soups), building it into one of the world’s largest food producers. Through skillful acquisitions, CPC... View Details

Keywords: Food & Tobacco

August 2022 (Revised September 2023)
Case

Evaluating the Impact of Hillside Harvest

By: Archie L. Jones, Mel Martin and Amy Klopfenstein

In fall 2021, the HBS Impact Investment Fund student team had just finished their last round of due diligence on the BIPOC-founded premium hot sauce company Hillside Harvest. They thought the business had a fine performance, showing potential to grow into a successful... View Details

Keywords: Impact Investing; Entrepreneurship; Social Entrepreneurship; Finance; Investment; Food; Food and Beverage Industry; Food and Beverage Industry; United States; Massachusetts

Hoping to earn enough money to go to college, DeLuca borrowed $1,000 from a family friend and opened his first sub shop in 1965. Though he struggled for a few years, he did pay his way through college. After graduation, DeLuca jumped on the franchising boon in the fast... View Details

Keywords: Food & Tobacco

March 2008 (Revised July 2011)
Supplement

Cadbury Schweppes: Capturing Confectionery (C)

By: David Collis, Toby Stuart and Troy Smith

In late 2002, global confectionery and beverage maker Cadbury Schweppes needed to decide whether or not to make an acquisition bid for Adams, an underperforming gum company which had been put up for sale by pharmaceutical giant Pfizer. Examining the decision from a... View Details

Keywords: Food; Mergers and Acquisitions; Corporate Strategy; Food and Beverage Industry

June 2010
Article

Leveraging Consumer Psychology to Make It Easier to Eat Less

By: Jason Riis

Keywords: Food