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  • Web

Research Resources - Doctoral

planning, data collection and analysis, and reporting and visualization of outcomes. RCS also offers training workshops on research tools and practices, and provides access to sophisticated tools like the Odyssey compute cluster or the Research Computer View Details
  • 01 Dec 2023
  • News

Rounding the Bend

Illustration by Fernando Cobelo To help people visualize what a circular economy could look like and bring the challenges down to a closet-sized scale, Emily Bolon (MBA/MPA 2007) recommends the following exercise. First, make a mental tally of the number of garments... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing
  • 13 Mar 2023
  • Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

identify which borrowers have high-growth opportunities. Microfinance often operates in environments that are information-scarce, in terms of screening borrowers. Ten years ago, India didn’t have social security numbers, so that is a... View Details
Keywords: by Jen McFarland Flint; Financial Services
  • Profile

Davida Bynum

created a deeply enriching environment for me. Outside of schoolwork, she encouraged me to participate in in performing arts, mock government, sports, cheerleading, church activities, and engineering camps. I even attended an aviation... View Details
  • 26 Sep 2014
  • Working Paper Summaries

Dangerous Expectations: Breaking Rules to Resolve Cognitive Dissonance

Keywords: by Celia Moore, S. Wiley Wakeman & Francesca Gino
  • November 2015 (Revised February 2016)
  • Supplement

Allianz Turkey: Focus on the Customer (B)

By: W. Earl Sasser and Gamze Yucaoglu
At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost... View Details
Keywords: Service Excellence; Customer Experience; Customer Service; Emerging Market; Customer Focus; Net Promoter Score; Customer Relationship Management; Competition; Leading Change; Service Operations; Emerging Markets; Customer Satisfaction; Insurance Industry; Turkey
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  • August 2003 (Revised August 2024)
  • Case

Fighting the Battle of the Bulge—Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment

By: Regina E. Herzlinger and John McDonough
Many health care innovations appear successful; but fail. This is the first case in the Innovating Health Care course that investigates how to create successful health care innovations. It is part of the first module in the course. This module focuses on how to... View Details
Keywords: Three Pillars; Industry Analysis; Health Care and Treatment; Innovation and Invention; Innovation and Management; Medical Specialties; Health Industry
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    Productive Tensions: How Every Leader Can Tackle Innovation’s Toughest Trade-Offs

    How leaders can recast innovation’s toughest trade-offs—efficiency vs. flexibility, consistency vs. change, product vs purpose—as productive tensions.

    Why is leading innovation in today’s dynamic business environment so distressingly... View Details

    • 15 Nov 2022
    • Book

    Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

    own life as well. Our “ordinary complicity” might be continuing to work for a company we believe is destroying the environment or maybe ignoring ongoing sexual harassment perpetrated by a colleague. “Rather than dig in and learn more, we... View Details
    Keywords: by Pamela Reynolds
    • 08 Oct 2020
    • Research & Ideas

    Keep Your Weary Workers Engaged and Motivated

    communicated to employees. Managers who meet the defend drive well: Create a psychologically safe environment Treat people fairly. Encourage team members to speak up and listen to what they say. Overcommunicate. Even without economic... View Details
    Keywords: by Boris Groysberg and Robin Abrahams
    • 22 Feb 2024
    • Blog Post

    It’s Time to Build: Why the MS/MBA Is Right for You!

    generally applicable, I also hoped to stay technical where possible, especially in 2021 amid the changing environment for AI and Web3. A conversation with a friend and mentor Emily Batt (MS/MBA 2020) convinced me that Harvard’s MS/MBA was... View Details
    • 30 May 2024
    • News

    How to Have Effective Conversations

    Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Charles Duhigg (MBA 2003) is a Pulitzer Prize–winning journalist, a staff writer for The New Yorker, and author of the bestselling books The Power of... View Details
    • 01 Jun 2024
    • News

    Alumni Achievement Awards 2024

    Photographed by Susan Young; Edited by Julia Hanna MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients. ALUMNI ACHIEVEMENT AWARDS SITE MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients.... View Details
    • Web

    Events - Business History

    Geoffrey Jones and Tarun Khanna. Nov 20 20 Nov 2023 Business History Seminar: Business, Society, and the Environment Valeria Giacomin (Bocconi University), "Environmentalism and Sustainability in the Southeast Asian Plantation Industry... View Details
    • February 2017
    • Supplement

    JCDecaux, 2016: Global Leader ... Again

    By: John R. Wells and Gabriel Ellsworth
    In 2016, JCDecaux was number one in the world in outdoor advertising. This was a far cry from the situation in 2003; at that time, JCDecaux had been unseated by Clear Channel from the number-one spot that it had held for decades, and it was fighting for second place... View Details
    Keywords: JCDecaux; Clear Channel Outdoor; OUTFRONT Media; Lamar Advertising Company; Jean-François Decaux; Jean-Charles Decaux; Outdoor Advertising; Street Furniture; Airports; Billboards; Bicycles; Digital Devices; Digital Marketing; Bidding; Advertising; Advertising Campaigns; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Model; Business Organization; Family Business; For-Profit Firms; Joint Ventures; Design; Price; Profit; Revenue; Geographic Location; Geographic Scope; Global Range; Globalization; Global Strategy; Globalized Firms and Management; Multinational Firms and Management; Globalized Markets and Industries; Government Legislation; Business History; Human Resources; Laws and Statutes; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Marketing; Brands and Branding; Marketing Channels; Marketing Strategy; Product Marketing; Demand and Consumers; Supply and Industry; Operations; Distribution; Infrastructure; Logistics; Product; Product Design; Production; Organizational Structure; Property; Public Ownership; Renting or Rental; Problems and Challenges; Business and Community Relations; Business and Government Relations; Family and Family Relationships; Sales; Situation or Environment; Luxury; Strategy; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Consolidation; Corporate Strategy; Customization and Personalization; Expansion; Segmentation; Mobile Technology; Wireless Technology; Air Transportation; Bicycle Transportation; Rail Transportation; Transportation Networks; Advertising Industry; France; Paris
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    • Web

    Community | Social Enterprise | Harvard Business School

    drive change and impact in the education sector. The club hosts a series of events including panel discussions, fireside chats, career/learning treks, alumni networking sessions, and cross-school social mixers. Energy & Environment Club... View Details
    • 07 Dec 2022
    • Blog Post

    2022 Climate Symposium: Tackling Climate Together

    for a day of thoughtful conversations on the challenges and opportunities in climate. I continue to be inspired by the entrepreneurial solutions to climate change evolving within each sector and across them, from energy to food to the built View Details
    • Web

    HBR Classics - Alumni

    Last Name, HBS email address, and create a password. Click Validate If you have completed the registration, then you may access the HBR directly: http://hbr.org/ . Managing Others Managing the Business Managing the Environment Managing... View Details
    • 22 Feb 2024
    • News

    Combat-Tested Cancer Coaching

    Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. When Kathy Giusti (MBA 1985) was diagnosed with multiple myeloma in 1996, she was overwhelmed. It was the pre-Internet era, with limited available information, but... View Details
    • 30 Mar 2023
    • Blog Post

    Amager Bakke: A Look into the Future of Waste Incineration

    essays posted on the HBS Business and Environment Initiative’s Blog that highlights their reflections. Learn more about this IFC course on Decarbonization and Sustainable Production by watching this five minute video summary. Visit Date:... View Details