by HBS Working Knowledge - Publications - Faculty & Research

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

that had left the company in a compromised state. Over the next six years, Cote worked to turn Honeywell around through implementing a series of improvements in the company’s operating systems, forming a single culture from all the merged... View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

09 Mar 2020
Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

antitrust authorities, who fear they could ultimately harm consumers by raising prices above typical competitive levels. It doesn’t seem too long ago when a price change was a major strategic decision for companies, requiring extensive... View Details

Keywords: by Kristen Senz; Retail

29 May 2001
Research & Ideas

Howard Stevenson on the Lessons of the Internet Era

still worth my time? But while much is changing in business, a lot of the challenges still involve basic block-and-tackle work around product development, sales, and distribution. Also of major importance: hiring, training, motivating,... View Details

Keywords: by Sean Silverthorne

15 Nov 2012
Research & Ideas

Funding the Design of Livable Cities

unlimited potential for the university's schools, including HBS and the GSD, to work together researching and devising practical, replicable solutions for an environmentally and economically sustainable... View Details

Keywords: by Lisa Chase; Construction; Real Estate; Energy; Utilities

25 Feb 2020
Research & Ideas

For Migrant Workers, Homesickness Can Reduce Productivity

Freedom to use vacation time to attend celebrations with family and friends helps improve performance for employees who work far away from their hometowns, new research by Prithwiraj Choudhury suggests. When... View Details

Keywords: by Kristen Senz

03 Mar 2008
Research & Ideas

Marketing Your Way Through a Recession

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. The signs of... View Details

Keywords: by John Quelch

02 Feb 2004
Research & Ideas

Mapping Your Corporate Strategy

measures; 2) customers; 3) internal processes; and 4) learning and growth. Developed by HBS professor Robert S. Kaplan, chairman of the Balanced Scorecard Collaborative, and David P. Norton, co-founder with... View Details

Keywords: by Martha Lagace

22 May 2017
Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

Pauline Brown joined the HBS faculty following a tenure as Chairman of North America at the French luxury goods conglomerate, LVMH Moët Hennessy Louis Vuitton. (Photo credit: Albert Cheung) To future CEOs who want to succeed in the... View Details

Keywords: by Carmen Nobel; Beauty & Cosmetics; Apparel & Accessories; Auto; Tourism

04 Feb 2008
Research & Ideas

Putting Entrepreneurship in the Social Sector

how a social entrepreneur [GDBA chief executive Geraldine Peacock] used an innovative network approach to achieve tremendous mission impact by mobilizing resources and building capacity beyond GDBA's immediate control. The organization... View Details

Keywords: by Sean Silverthorne

13 Apr 2015
Research & Ideas

3 Ways Firms Can Profit From Environmental Investments

and serves as co-chair of the HBS Business and Environment Initiative. "For many firms, it's possible to act sustainably and make money at the same time” In her working paper Making the Business Case for... View Details

Keywords: by Carmen Nobel; Energy; Utilities

26 Jul 2010
Research & Ideas

Yes, You Can Raise Prices in a Downturn

especially in B2B companies. Q: What do you mean by "performance pricing," and how does it benefit a company? Ben Shapiro: Collectively, we have worked with hundreds of companies on integrating... View Details

Keywords: by Sean Silverthorne; Retail; Consumer Products

20 Mar 2013
Research & Ideas

How CEOs Sustain Higher-Ambition Goals

At a recent Harvard Business School conference, dozens of CEOs committed to the idea of working toward "higher-ambition" goals that go beyond just short-term shareholder value. Inspired by the book Higher... View Details

Keywords: by Dina Gerdeman

09 Aug 2010
Research & Ideas

How to Speed Up Energy Innovation

Is there a special sauce for stimulating innovation in the energy sector, a concoction to spur cost-effective developments toward solving the climate change problem? HBS professor Rebecca Henderson doesn't claim to know all the... View Details

Keywords: by Julia Hanna; Energy; Utilities

06 Apr 2015
Research & Ideas

After Germanwings, More Attention Needed on Employee Mental Health

stigmatization and dysfunctional finger-pointing being the result." Stress Or Mental Illness? A culture of 3 a.m. emails and competition in the conference rooms can contribute to workplace stress. A 2013 survey by the American Psychiatric... View Details

Keywords: by Michael Blanding; Health; Air Transportation

16 Dec 2011
Research & Ideas

Reintroducing Intellectual Ambition to the Study of Business History

important and contentious subjects where intellectual breakthroughs are possible. 1. Entrepreneurship. Entrepreneurship is an area in which business historians have made important contributions, but in which most of the recent conceptual View Details

Keywords: by Geoffrey Jones & Walter Friedman

30 Sep 2002
Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

Buyers are more apt to use a product right after they purchase it, a fact you need to ponder as you consider how to keep customers coming back for more. In this e-mail interview with HBS Working Knowledge's... View Details

Keywords: by Manda Mahoney

24 Sep 2007
Research & Ideas

The FDA: What Will the Next 100 Years Bring?

(coauthored with Joanna Radin), Perspectives on Risk and Regulation: The FDA at 100, has just been released. The book collects views on the work and challenges of the agency from FDA officials past and present, as well as from executives... View Details

Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health

01 Dec 2008
Lessons from the Classroom

How Many U.S. Jobs Are ‘Offshorable’?

The controversial topic of offshoring U.S. jobs may have been shoved out of the headlines by recent events, but it remains front and center for senior business leaders operating in an increasingly global, competitive economy. To give MBAs... View Details

Keywords: by Julia Hanna

24 May 2004
Research & Ideas

Becoming an Ethical Negotiator

at the Georgetown Law Center in Washington, D.C., and associate editor of Negotiation Journal. Wheeler agreed to take some questions from HBS Working Knowledge. Martha Lagace: Some cynical people might say... View Details