big business - Publications - Faculty & Research

11 Aug 2003
Research & Ideas

Cheap, Fast, and In Control: How Tech Aids Innovation

Harvard Business School, discusses how businesses can sidestep the often prohibitive costs and time-consuming trials of experimentation by implementing new technologies. Wendy Guild: We've all heard the old... View Details

Keywords: by Wendy Guild

17 Apr 2017
Research Event

The Most Pressing Issues for Platform Providers in the Sharing Economy

The so-called chicken-and-egg problem is arguably the most discussed and most obvious business dilemma in the sharing economy. Platform providers–like Uber, Airbnb, or Etsy–rely on both consumers and producers to create and sustain a... View Details

Keywords: by Carmen Nobel; Service

01 Dec 2019
News

Bridging the Gap

business and civic leaders helped the city clean up its act, but by the early 1980s, most of the smokestacks had shut down anyway, as manufacturing jobs moved out of the area. People left in droves. Visitors today see a different... View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government

04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

for teams to thrive, even in the leader’s absence. Frei, the UPS Foundation Professor of Service Management at Harvard Business School, served as senior vice president for leadership and strategy at Uber and has consulted with WeWork and... View Details

Keywords: by Kristen Senz

Web

HBS Entrepreneurship Summit - Alumni

2000), Blitzscaling Network Effects & the Next Big Thing James Currier (MBA 1999), NFX Fundraising in a Post-Bubble Era Jeffrey J. Bussgang (MBA 1995), Hack Diversity; Flybridge Capital Partners; and Senior Lecturer of View Details

07 Oct 2011
Research & Ideas

The Steve Jobs Legacy

News of the death this week of Steve Jobs reverberated around the world. And the Harvard Business School campus was no exception. Everyone felt a keen sense of loss for a man who was an iconic figure in the worlds of technology,... View Details

Keywords: Re: Multiple Faculty; Computer; Technology

22 Jan 2019
First Look

New Research and Ideas, January 22, 2019

School Case 218-090 The Fidelity Growth Company Fund No abstract available. Purchase this case:https://hbsp.harvard.edu/product/218090-PDF-ENG Harvard Business School Case 418-050 Big Apple Circus: Time to... View Details

Keywords: Dina Gerdeman

02 May 2011
Research & Ideas

Casino Payoff: Hands-Off Management Works Best

At the gambling meccas that employ them, they are called "casino hosts"—essentially front-line employees with nevertheless big responsibilities. These staffers work to develop one-on-one relationships with high-rollers to make sure they... View Details

Keywords: by Dennis Fisher; Entertainment & Recreation

06 Jul 2023
News

Home Economics

In a remote village in the Mexican state of Chiapas, 13 women gather in an open-air community space. Each has arrived at their weekly meeting with a small deposit for El Banco—“the bank”—as the women have named the savings club they’ve formed with the assistance of... View Details

Keywords: April White

04 Jun 2018
Research & Ideas

Think of it as Professors in Cars Having Coffee

I’ve heard many ideas for reducing gun violence in the United States, but this was a new one on me. Mihir Desai, a finance professor at Harvard Business School, noted in a recent podcast that stock prices of gun manufacturers are severely... View Details

Keywords: by Sean Silverthorne; Education; Entertainment & Recreation

01 Dec 2022
News

My First Job

furniture business when a fire started in the factory’s ventilation system. The fire alarms were loud, and every instinct I had learned in school told me to leave the building, but the president of the company grabbed my arm and told me... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

26 Apr 2004
Research & Ideas

A Clear Eye for Innovation

excelled at analog photography but hasn't been able to make the leap to digital cameras. Boeing, a longtime leader in commercial aircraft, has experienced difficulties in its defense-contracting businesses and has recently stumbled in the... View Details

Keywords: by Charles A. O'Reilly III & Michael L. Tushman

08 Jan 2007
Research & Ideas

Who Rises to Power in American Business?

to comprehensively analyze the demographics of leadership and access in business in the United States. The last comprehensive studies were published in 1955: (1) Mabel Newcomer's The Big View Details

Keywords: by Sean Silverthorne

26 Jun 2013
News

How a Trivial Pursuit Became a Significant Case

response north of the border to the 1980 Canadian board game, Trivial Pursuit, which was only just then being introduced in America. Reiss realized that other sorts of trivia games could be big sellers, too. With no introduction or... View Details

Keywords: Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Miscellaneous Store Retailers; Retail Trade

11 Sep 2017
Blog Post

7 Lessons from My Time at HBS

My MBA at Harvard Business School (HBS) is over, but I will harbor memories from my two years there for a long time. I had some incredible experiences, met inspiring friends and professionals, visited fascinating places and - last but not... View Details

19 Jan 2022
In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details

Keywords: by HBS News

22 Sep 2023
News

Capital Connection

Vernon Beckford (MBA 2013) saw the gap almost immediately. From the beginning of his career in commercial real estate finance—first at Credit Suisse and then later at CW Capital and Global Atlantic Financial Group—Beckford observed Wall Street’s obsession with... View Details

Keywords: Margie Kelley; Real Estate

24 Oct 2005
Research & Ideas

Building an IT Governance Committee

In a recent Harvard Business Review article, authors Richard Nolan and Warren McFarlan explored the role of the board of directors in IT governance—and how most "fall into the default mode of applying a set of tacit or explicit rules... View Details

Keywords: by Richard Nolan & Warren McFarlan

September 2014 (Revised February 2017)
Case

Belk: Towards Exceptional Scheduling

By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall

With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details

Citation

Educators

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04 Mar 2002
Research & Ideas

Don’t Lose Money With Customers

Investors diligently manage financial portfolios to maximize returns on their assets; yet corporate managers who invariably proclaim their business customers to be "valuable assets" rarely manage their relationships with them... View Details

Keywords: by Peter K. Jacobs

Publications