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  • 13 Mar 2023
  • Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

encompasses all workers on the task. In health care, this would mean extending team-based care to providers beyond physicians, including nurses, support staff, and other health care personnel. It could also mean team training across... View Details
Keywords: by Rachel Layne; Health
  • 22 Feb 2018
  • Book

The New History of American Capitalism

workers, sharecroppers, and other nonwaged workers and shift attention from the industrial cities of the Northeast to the nation as a whole. That approach allows scholars to interrogate the connections between slavery and the unfolding of... View Details
Keywords: Manufacturing
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

not about how well you answered questions in an interview. You need to put in place processes that give you more data about the person’s behavioral fit.” And once on staff, workers benefit from constructive feedback. So companies should... View Details
Keywords: by Dina Gerdeman
  • 25 Feb 2013
  • Working Paper Summaries

Fostering Organizational Learning: The Impact of Work Design on Workarounds, Errors, and Speaking Up About Internal Supply Chain Problems

Keywords: by Anita L. Tucker
  • 03 Oct 2005
  • Research & Ideas

The Truck Driver Who Reinvented Shipping

endorsing McLean's business strategy, port officials believed that they were protecting the future of their business. If that meant fewer workers, so be it. They reasoned that it was better to have fewer workers in a prosperous enterprise... View Details
Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
  • Web

Hidden Workers, Part-Time Potential - Managing the Future of Work

Research Research Hidden Workers: Part-Time Potential Read the Report Read the Report By: Joseph B. Fuller, Manjari Raman, & Francis Hintermann In the report Hidden Workers: Untapped Talent we studied workers who are often excluded by... View Details
  • 16 Oct 2017
  • Research & Ideas

The Most Successful Startups Have Hands-On Founders

Stanford’s Graduate School of Business. In studying 100 founders of Indian software companies, they found that those who exert more hands-on management—keeping close tabs on workers with regular evaluations, setting expectations, creating... View Details
Keywords: by Dina Gerdeman
  • Blog

Is AI Coming for Your Job?

The launch of ChatGPT seems to have reignited doomsday fears about artificial intelligence (AI) replacing workers en masse. Are these fears prescient or overblown? A recent survey shows 62 percent of Americans think AI will majorly impact... View Details
  • 08 Feb 2022
  • Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

study of hundreds of billions of emails between workers at thousands of organizations globally in 2019 and 2020 reveals an unintended side-effect of remote operations: Many companies around the world became more siloed during the... View Details
Keywords: by Jay Fitzgerald
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

Series How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID Fog It’s Time to Reset Decision-Making in Your Organization What the Stockdale Paradox Tells Us About Crisis Leadership The COVID Two-Step for Leaders: Protect and... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • Web

The Gift of Global Talent

Possible The Plight of the Graying Tech Worker William R. Kerr 28 Mar 2019 | Sloan Management Review A skilled would-be immigrant says Trump doomed his American dream Michelle Mark 02 Mar 2019 | Business Insider Axiom Business Book Awards... View Details
  • 10 May 2022
  • Research & Ideas

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

For generations, American workers have dreamed of striking out on their own, starting their own business, being their own boss—and ideally making a lot of money in the process. That sentiment appears to be alive and well today, amid an... View Details
Keywords: by Jay Fitzgerald
  • 06 Jul 2016
  • What Do You Think?

How Do We Pay for the Costs of Globalization?

mitigate via duties and taxes or offer short term support to displaced workers but (it is) far better to come to grips with where your country has real sustainable global advantages. Many of those America once had are gone ” Doug Kinsey... View Details
Keywords: by James L. Heskett; Manufacturing
  • 20 Nov 2012
  • Working Paper Summaries

Pay Harmony: Peer Comparison and Executive Compensation

Keywords: by Claudine Gartenberg & Julie Wulf
  • 2016
  • Working Paper

Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity

By: Itai Gurvich, Martin Lariviere and Antonio Moreno
Motivated by recent innovations in service delivery such as ride-sharing services and work-from-home call centers, we study capacity management when workers self-schedule. Our service provider chooses capacity to maximize its profit (revenue from served customers minus... View Details
Keywords: Strategic Servers; On-demand Economy; Independent Capacity; Distributed Systems; Uber; Service Operations; Performance Capacity
Related
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

time more: 1. Prioritize important work and fend off interruptions. On average, business professionals spend 23 hours a week trapped in meetings, and a recent survey of more than 700 workers revealed that 99.9 percent were routinely asked... View Details
Keywords: by Dina Gerdeman
  • 15 Nov 2011
  • First Look

First Look: November 15

associated with entering the political process help explain all three facts. We then exploit a natural experiment in the expiration in legislation surrounding the H-1B visa cap for high-skilled immigrant workers to study how these costs... View Details
Keywords: Sean Silverthorne
  • 23 Mar 2023
  • Research & Ideas

As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules

Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a... View Details
Keywords: by Rachel Layne; Financial Services
  • 21 Sep 2021
  • Office Hours

Readers Ask: How Can I Gain Power and Influence?

The global COVID-19 pandemic has shifted power dynamics not only within today’s historically tight job market, where workers have an unprecedented level of choice and control, but also within households, organizations, and society as a... View Details
Keywords: by Kristen Senz
  • 29 Jan 2024
  • Research & Ideas

Do Disasters Rally Support for Climate Action? It's Complicated.

Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details
Keywords: by Rachel Layne