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    Andy Wu

    Andy Wu is the Arjun and Minoo Melwani Family Associate Professor of Business Administration in the Strategy Unit at Harvard Business School, where he teaches in the MBA and Executive Education programs. He researches, teaches, and advises managers... View Details

    Keywords: software; e-commerce industry; venture capital industry; biotechnology; video games

      W. Earl Sasser

      Earl Sasser is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. He received a B.A. in Mathematics from Duke University in 1965, an MBA from the University of North Carolina in 1967, and a Ph.D. in... View Details

      Keywords: airline; automotive; banking; broadcasting; communications; construction; credit card; education industry; entertainment; fast food; hotels ＆ motels; insurance industry; marketing industry; oil ＆ gas; restaurant; retailing; service industry; sports; tourism; transportation

        Bushra Guenoun

        Bushra is a doctoral student in Organizational Behavior at Harvard Business School. Her research interests include trust, morality, social identity and mentorship/advising. She received an A.B. in Psychology from Harvard College in 2017. Previously, she worked as a... View Details

        • 19 Aug 2008
        • First Look

        First Look: August 19, 2008

          Working PapersExploring Inventory Trends in Six U.S. Retail Segments Authors:Adenekan (Nick) Dedeke and Noel H. Watson Abstract Our paper describes inventory trends for both public and private U.S. firms in six retail segments between... View Details
        Keywords: Sean Silverthorne

          James I. Cash

          Professor Cash received a Bachelor of Science degree in Mathematics from Texas Christian University; a Master of Science in Computer Science from Purdue University's Graduate School of Mathematical Sciences; and a Doctor of Philosophy in Management Information... View Details

          Keywords: accounting industry; computer; e-commerce industry; financial services; health care; information technology industry; software
          • January 1994
          • Case

          ABC Sales and Service Division: A Case Study of Personal and Organizational Transformation

          By: D. Quinn Mills, Brock W. Orwig, Janet M. Pumo, Todd C. Stilson and Richard C. Wei
          In the midst of dramatic changes in the information systems industry and declining profits at the ABC Co., the vice president in charge of the sales and service division, Jeff, and his managers attempt to transform their division. The transformation gets off to a good... View Details
          Keywords: Organizational Change and Adaptation; Transformation; Motivation and Incentives; Resignation and Termination; Communication; Business or Company Management; Information Technology Industry
          Related
          • 11 Jan 2022
          • Cold Call Podcast

          Can Entrepreneurs and Governments Team Up to Solve Big Problems?

          Keywords: Re: Mitchell B. Weiss; Technology

            John Jong-Hyun Kim

            John J-H Kim is a Senior Lecturer and part of the Social Enterprise Initiative at the Harvard Business School. He created and teaches the course Transforming Education Through Social Entrepreneurship—leaders and entrepreneurs who are improving the... View Details

            • 2017
            • Book

            Extreme Teaming: Lessons in Complex, Cross-Sector Leadership

            By: Amy C. Edmondson and Jean-François Harvey
            Today's global enterprises increasingly involve collaborative work by teams of experts operating across different professions, organizations, and industries. Extreme Teaming provides new insights into the world of complex, cross-industry projects and the ways... View Details
            Keywords: Groups and Teams; Collaborative Innovation and Invention; Leadership; Complexity
            Related
            • 24 May 2022
            • Research & Ideas

            Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors

            to an internal motivation on the part of others to respond without prejudice, the research suggests. “An optimistic view of this work is that I think arguably, being identity-forward is more authentic than trying to hide your identity,”... View Details
            Keywords: by Pamela Reynolds

              Maria P. Roche

              Maria Roche is an Assistant Professor of Business Administration in the Strategy Unit at Harvard Business School. She teaches Strategy in the MBA required curriculum. Professor Roche studies the commercialization of specialized knowledge and the specific role of... View Details

              Keywords: education industry; biotechnology; high technology

                Mitchell Tang

                Mitchell Tang graduated in 2016 from the University of Pennsylvania, where he completed dual-degrees in computational biology and economics as part of the Vagelos Program in Life Sciences and Management (LSM). While at Penn, Mitchell was involved in research at the... View Details

                • April 2022 (Revised May 2022)
                • Case

                Mastercard Labs (A)

                By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley
                When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details
                Keywords: Organizational Behavior; Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Ecosystem; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Globalization; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Metrics; Payments; Financial Inclusion; Financial Industry; Ambidexterity; Corporate Innovation; Innovation Lab; Digital Transformation; Digital Strategy; Credit Cards; Innovation Leadership; Organizational Culture
                Related
                • August 2020 (Revised October 2020)
                • Teaching Note

                To Prioritize Money or Time? The P-Mot Exercise (Instructor)

                By: Ashley Whillans and Liz Goldenberg
                Teaching Note for HBS Case No. 921-012. Working professionals are often in the predicament of needing to make a choice between activities that will grant them more money or more time. Indeed, in large-scale representative panels of working adults, most respondents... View Details
                Keywords: Time; Time As Money; Trade-offs; Money; Time Management; Decision Making
                Related
                • March 1993 (Revised December 2011)
                • Case

                Crown Cork & Seal in 1989

                By: Stephen P. Bradley
                Describes the structure and recent trends of the metal container industry, Crown's successful strategy for competing in the industry, and John Connelly's leadership over more than 20 years. In 1989, William Avery succeeded Connelly as CEO and is forced to consider new... View Details
                Keywords: Leadership; Five Forces Framework; Management Succession; Organizational Change and Adaptation; Organizational Structure; Competitive Strategy
                Related
                • October 1986 (Revised July 2010)
                • Case

                Karen Leary (A)

                By: Linda A. Hill
                Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance.... View Details
                Keywords: Management Style; Employee Relationship Management; Decision Choices and Conditions; Personal Development and Career; Performance Evaluation; Diversity; Financial Services Industry
                Related
                • 18 Apr 2000
                • Research & Ideas

                Learning in Action

                was charged with learning from these experiences as well. Today, CALL observation teams are among the first troops on the ground in any Army operation. They collect on-the-spot information about new practices and techniques, identify problems and trouble spots,... View Details
                Keywords: by David A. Garvin
                • 20 Nov 2018
                • News

                Seven Strategies for Maintaining a Sense of Self in Retirement

                • March 2005 (Revised August 2007)
                • Case

                Brocade: Launching the Multiprotocol Router

                By: Elie Ofek and Mamoon Hamid
                Brocade management is preparing for the launch of a new technology for data storage. The multiprotocol router improves on existing technology and has the potential to change the way firms design their data storage networks. Students must determine the target market for... View Details
                Keywords: Customer Satisfaction; Price; Product Launch; Partners and Partnerships; Segmentation; Information Infrastructure; Technology Adoption; Information Technology Industry
                Related

                  Cynthia A. Montgomery

                  Professor Montgomery's research centers on strategy and corporate governance. Of particular interest are the unique roles leaders play in developing and implementing strategy; the means organizations use to create value across multiple lines of business; and issues... View Details