Web - Publications - Faculty & Research

September 2015
Case

GovDelivery

Is government the biggest, worst customer in the world? And is that a reason for venture investors to back companies that sell to government or to stay away? It had been seven years since Scott Burns joined his friend Zach Stabenow to get a company called GovDocs off... View Details

Keywords: GovDelivery; Public Entrepreneurship; B2G; Business-to-Government; Scott Burns; Entrepreneurship; Government Administration; Venture Capital; Web Services Industry; Web Services Industry; Web Services Industry; Minnesota; United States

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2024
Working Paper

Platform Information Provision and Consumer Search: A Field Experiment

By: Lu Fang, Yanyou Chen, Chiara Farronato, Zhe Yuan and Yitong Wang

Despite substantial efforts to help consumers search in more intuitive ways, text search remains the predominant tool for product discovery online. In this paper, we explore the effects of visual and textual cues for search refinement on consumer search and purchasing... View Details

Keywords: Consumer Behavior; E-commerce; Decision Choices and Conditions; Learning; Internet and the Web

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2019
Working Paper

The Future of Executive Development: The CLO's Compass and The Executive Programs Designer's Guide

By: Mihnea Moldoveanu and Das Narayandas

Executive education worldwide has entered a period of disruption catalyzed by the digitalization of content, connectivity, and communication—while the demand for managerial skills is growing. The forces of disintermediation, disaggregation, and decoupling are creating... View Details

Keywords: Digitalization; Executive Education; Disruption; Leadership Development; Management Skills; Curriculum and Courses; Internet and the Web; Design

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March 2018
Case

Lufax: FinTech and the Transformation of Wealth Management in China

By: Christopher J. Malloy, Lauren H. Cohen and Anthony K. Woo

This case examines the rise and competitive positioning of Lufax, an online marketplace headquartered in Shanghai, China, and a pioneer in the origination and trading of financial assets. The company had grown at a remarkable rate, and was awarded “Trading Platform of... View Details

Keywords: Asset Management; Internet and the Web; Competitive Strategy; Situation or Environment; Product Positioning; Financial Services Industry; China

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June 2001
Case

Infinata: The Quest for Human Resource Venture Capital

By: Jay O. Light and Anthony Massaro

A potential start-up in the Web-based Customer Relationship Management (CRM) is considering a deal with a software developer. View Details

Keywords: Negotiation; Negotiation Deal; Customer Relationship Management; Internet and the Web; Business Startups; Information Technology Industry

Citation

Find at Harvard

01 Jun 1999
News

New Releases

that the more things change, the more strong leadership is needed and the more complicated the interconnected web of relationships becomes. While effective leadership and management are both necessary in organizations, Kotter points out,... View Details

Keywords: Nancy O. Perry

01 Oct 2002
News

Bozidar Djelic

readers can contact me at bdjelic@mfin.sr.gov.yu or visit our Web site at www.serbia.sr.gov.yu.” Profile: Banishing Balkan Ghosts: Bozidar Djelic and the Rebirth of a Nation View Details

16 Aug 2010
Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

that managers deliver ROI from their marketing investments; therefore, quantifying the effects of marketing decisions is imperative. At the same time, customer relationship management (CRM) software and emerging Web 2.0 applications are... View Details

Keywords: by Sarah Jane Gilbert

01 Dec 2006
News

One-on-One with Jeff Hicks

Hicks. CP+B is known for work that challenges the definition of traditional advertising (such as its 2004 Subservient Chicken Web site, created for Burger King). The agency has also garnered its share of attention through numerous... View Details

Keywords: Julia Hanna; Advertising, Public Relations, and Related Services; Professional Services

30 Dec 2013
Research & Ideas

Most Popular Articles of 2013

Advertising Authors Pavel Kireyev, Koen Pauwels, and Sunil Gupta find that popular Web metrics do not adequately capture consumer behavior online and lead marketers to create less effective marketing budgets. Organizational Factors that... View Details

Keywords: by Staff

01 Sep 2009
News

Alumni Books

es-says by the cocreator of the first spreadsheet, VisiCalc. Bricklin discusses how people and technologies — cell phones, e-mail, digital cameras, and personal Web sites, among others — affect one another and how the technologies can be... View Details

Profile

Zach Clayton

involved in politics. "By college, I was eager to work with candidates in a more structured way," he says. That desire led to two business enterprises: The Resources Group, a public affairs organization, and New Media Campaigns, a company with View Details

Web

Getting Involved - Institute For Strategy And Competitiveness

Implementation Materials on the Web We provide a number of materials online to guide your journey towards value-based care. Please refer to our press coverage , journal articles , videos , teaching cases , and books , as well as our FAQ... View Details

01 Sep 2011
News

Making a Difference in the World

“greatest challenge ”Bloomberg quote. Foreword, C40 Carbon Disclosure Project 2011 p. 34 All C40 data C40 web site http://www.c40cities.org/ “Mayors can’t just talk ”Bloomberg quote (NYT 6/2/11) “Ancient Rome Baghdad London.”. From... View Details

Keywords: Management, Scientific, and Technical Consulting Services; Professional Services

01 Jun 2002
News

Small Club, Big Impact

discussion and create and implement new strategies.” Osawaye further notes that participants can continue their dialogue with one another via discussion forums on the conference Web site. Both Ngnoumen and Osawaye plan to use their... View Details

01 May 2008
Research & Ideas

The Marketing Challenges of the China Olympics

the Games by any company. Most consumers around the world do not let their political views affect their purchase decisions. However, we are likely to see Web sites promoting boycotts of Chinese brands such as Haier, TCL, and Lenovo. Late... View Details

Keywords: by John Quelch; Sports

01 Oct 1999
News

Finance Conference Explores Research Methodologies

It was far more than I expected. The experience will have an impact on the way I think." The conference also featured a parallel cyber component for those unable to attend. The still-active conference Web site (www.hbs.edu/hbsjfe), which... View Details

01 Feb 2001
News

HBS Alumni Association Board of Directors: President's Report

School's Web portal — and the multiple databases available through eBaker (the Baker Library Research Center) are examples of underutilized yet extremely valuable services that need to be properly marketed to alumni. The Continuing... View Details

Keywords: conferences; committees; leadership; alumni; Colleges, Universities, and Professional Schools; Educational Services

18 Sep 2008
News

HBS Olympians

Albertville, France—but I was sure there were more. Who were they? When I saw a list of about 200 Harvard College Olympians, my zeal to compile a list of HBS Olympians was awakened. I turned to the marvelous search engine on the HBS Web... View Details

Keywords: Keith Larson; Olympics; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

January 2020 (Revised January 2025)
Case

Freelancer, Ltd.

By: Christopher Stanton, Karim R. Lakhani, Jennifer L. Hoffman, Jin Hyun Paik and Nina Cohodes

Over the course of the 2010s, the rapid advancement of mobile technologies and the rise of online freelancing platforms seemed to portend a radical transformation of labor markets into on-demand, flexible talent pools. Even though several Fortune 500... View Details