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  • All HBS Web  (3,448)
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    • News  (912)
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    • Events  (18)
    • Multimedia  (45)
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  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

demonstrate that price-sensitive shoppers are more likely to incur search costs in order to locate discounted items. Our results show that adding search frictions can be used as a self-selecting price discrimination tool to match high... View Details
Keywords: Dina Gerdeman
  • 14 Jan 2014
  • First Look

First Look: January 14

following question: how can data and analytic tools be used to create new value? The authors have explored that question with many clients. In their work, they've seen IT create new value in five patterns: using data from sensors in... View Details
Keywords: Sean Silverthorne
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

Charlotte, which in 2014 owned and managed hospitals and acute care facilities in three states. In 2011, Carolinas launched Dickson Advanced Analytics, which incorporated complex clinical, financial, demographic, and claims data to develop analytical View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 23 Oct 2007
  • First Look

First Look: October 23, 2007

attempting to grow its customer base by increasing the number of new checking accounts. Like many banks, Central saw checking accounts as an important tool for customer acquisition and loyalty-building. However, the bank realized that the... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

suppliers (more effective couponing, and an offensive tool for challengers and a defensive tool for market leaders); and shoppers and consumers (more appropriate product and price propositions). Given these... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 05 Apr 2011
  • First Look

First Look: April 5

Contractors. oDesk's online marketplace also includes a payment platform and tools that allow Employers to audit and verify Contractors' work and time sheets. oDesk collects commissions, approximately 10% of gross services, on all work... View Details
Keywords: Sean Silverthorne
  • 29 Oct 2000
  • Research & Ideas

The Entrepreneurial Venture: A Conversation

press. Understanding what motivates people is the most potent tool and the most challenging aspect of my work, especially in a market such as today's where good people are becoming scarcer. O'Lear: Our biggest challenge is to identify,... View Details
Keywords: by Susan Young
  • 06 Jan 2012
  • Op-Ed

Where Green Corporate Ratings Fail

Are Influential Corporate sustainability rankings are an influential tool that guides consumers' spending decisions, helps jobseekers select employers, improves workplace environment and morale, and informs socially-conscious investments... View Details
Keywords: by Michael Toffel & Auden Schendler; Information; Publishing
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

Course MaterialsAdobe Systems: Working Towards a 'Suite' Release (A) Harvard Business School Case 409-014 The case examines the tools a manager can use to keep her project on track and manage conflict and tension as Adobe prepares to... View Details
Keywords: Martha Lagace
  • 30 Sep 2019
  • Book

Book Excerpt: Why a Volume on Race, Work, and Leadership

construction of blackness has been an economic tool for centuries; it has been used as a means of sourcing under- or wholly unpaid labor, rationalized by an attribution of blacks’ biological inferiority. Though research has since amassed... View Details
  • 19 Apr 2016
  • First Look

April 19, 2016

borrowers likely involve fewer monitoring tools and weaker control rights. We evaluate these explanations of cov-lite contract provisions in a large sample of U.S. loans for the 2001–2014 period. Consistent with creditor-driven... View Details
Keywords: Sean Silverthorne
  • 22 Mar 2010
  • Research & Ideas

One Strategy: Aligning Planning and Execution

insights and tools one can put into practice. Steven and I describe in detail how to build organizational capabilities, set up a good structure, implement the right processes, and adopt an effective management style. Achieving strategic... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 08 Jan 2008
  • First Look

First Look: January 8, 2008

the effects of climate change on companies' operations are now so tangible and certain that the issue is best addressed with the tools of the strategist, not the philanthropist. Opinion: Place Your Bets on the Future You Want... View Details
Keywords: Martha Lagace
  • 24 Oct 2024
  • Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

workplace for a time. Why is that? Fuller: Unfortunately, several things start happening if your work history gets interrupted. The first is something that virtually every employer uses to assess candidates called the continuity of employment filter, which is used in... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
  • 21 Aug 2006
  • Research & Ideas

How Europe Wrote the Rules of Global Finance

and 1950s capital controls were perfectly orthodox tools of macroeconomic management. And forty years before that, prior to the outbreak of World War I in 1914, capital controls had then been heretical. The big, unanswered question was:... View Details
Keywords: by Ann Cullen
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

underdeveloped.) Nokia's CEO knew, however, that the passion and capabilities of the company lay in its cell phone business, and that there was a unique market opportunity to transform [cell phones] from an expensive tool for the rich to... View Details
Keywords: by Martha Lagace
  • 17 Jun 2014
  • First Look

First Look: June 17

study guides to the site-or invest in more social networking tools to enable the community to produce content and help one another master the material in preparation for new certifications. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 07 Nov 2011
  • Research & Ideas

The Forgotten Book that Helped Shape the Modern Economy

how European debates about political economy were translated with time across the Atlantic in the late-eighteenth and early-nineteenth centuries. Through acts of translation, and in the context of intense processes of international and even global emulation, what... View Details
Keywords: by Sean Silverthorne
  • 10 May 2011
  • First Look

First Look: May 10

without controversy, to be a tool for empowering women. Here, using a randomized controlled trial, we examine whether access to and marketing of an individually held commitment savings product lead to an increase in female decision-making... View Details
Keywords: Sean Silverthorne
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

investors help recruit key managers, establish sales contacts, and more. As Sahlman guided the students through the term sheets for various financings, he gave equal weight to analytical tools and human risk factors. One deal demonstrated... View Details
Keywords: by John S. Rosenberg
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