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  • All HBS Web  (8,410)
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  • All HBS Web  (8,410)
    • People  (26)
    • News  (2,383)
    • Research  (4,479)
    • Events  (23)
    • Multimedia  (164)
  • Faculty Publications  (2,879)
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    A Sense of Urgency

    Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his... View Details

      Managing Know-How

      For many firms, the ability to create, organize, and disseminate know-how is a key factor in their ability to succeed. But should all companies engage in formal knowledge management? If not, which companies derive most value from a formal knowledge system?... View Details

      • September 2001 (Revised October 2002)
      • Case

      Virgin Group, The: Filling in the Value Gap

      By: Frances X. Frei, Hanna Rodriguez-Farrar and Corey B. Hajim
      Chronicles the successes and failures of the Virgin Group. By examining these examples, students discover attributes of Virgin's overall service concept, which, at its core, competes on quality rather than on price. Students are challenged to consider how Virgin might... View Details
      Keywords: Quality; Competition; Price; Business Conglomerates; Service Operations; Service Delivery; Market Entry and Exit
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      Frei, Frances X., Hanna Rodriguez-Farrar, and Corey B. Hajim. "Virgin Group, The: Filling in the Value Gap." Harvard Business School Case 602-057, September 2001. (Revised October 2002.)
      • 13 Oct 2010
      • News

      Stimulus of $1 Trillion Adds Zero to Deficit

      • 08 Dec 2010
      • News

      Being the Boss: 3 Imperatives to Great Leadership

      • 03 Jan 2013
      • News

      Tom Keene Talks to Harvard's Clayton Christensen

      • 29 Aug 2022
      • Video

      Reshaping the Relationship Between Purpose and Profit

      • 04 Feb 2020
      • Video

      Dr. Elizabeth Mary Okelo

      Mary Okelo, who pursued a successful career as an executive of Barclays Bank In Kenya before founding the only women’s bank in Africa and the Makini schools system, explains how important it is for businesses... View Details
      • January–February 2018
      • Article

      Inclusive Growth: Profitable Strategies for Tackling Poverty and Inequality

      By: Robert S. Kaplan, George Serafeim and Eduardo Tugendhat
      More than a billion people in the developing world remain in extreme poverty and outside the formal economy. Traditional CSR programs have done little to alleviate the situation and rarely produce transformative change.
      Instead of trying to fix local problems,... View Details
      Keywords: Inclusive Growth; Sustainability; Social Impact; Business Strategy; Shared Value; Impact Investing; Inequality; Corporate Governance; Balanced Scorecard; Strategy Execution; Economic Growth; Developing Countries and Economies; Poverty; Equality and Inequality; Corporate Social Responsibility and Impact; Strategy; Investment
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      Kaplan, Robert S., George Serafeim, and Eduardo Tugendhat. "Inclusive Growth: Profitable Strategies for Tackling Poverty and Inequality." Harvard Business Review 96, no. 1 (January–February 2018): 127–133.
      • March 2013
      • Case

      Robin Ash and Printzhof Press

      By: Frank V. Cespedes and Lynda St. Clair
      Robin Ash has just been promoted to Chief Operating Officer of Printzhof Press and Vice President of its parent company, Education and Entertainment Holdings, Inc. Her first objective is to create an action plan that will achieve two seemingly contradictory corporate... View Details
      Keywords: United States; Organizational Change; Management Styles; General Management; Change Management; Morale; Communication; Human Resource Management; Book Publishing; Information Technology; Organizational Change and Adaptation; Conflict Management; Leading Change; Competitive Strategy; Organizational Culture; Planning; Education Industry; Publishing Industry
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      Cespedes, Frank V., and Lynda St. Clair. "Robin Ash and Printzhof Press." Harvard Business School Brief Case 913-554, March 2013.

        Failure Shouldn't Come as a Surprise

        I’ve worked at startup companies and I’ve run development teams inside large public companies. In both environments, executives spend far more time forecasting how successful they’ll be than planning what they will do if something breaks down.

         View Details
        • September 13, 2021
        • Article

        Managing Through Crunch Time—Without Burning Out Your Team

        By: Flavio Serapiao, Andrew Hill and Boris Groysberg
        Crunch times—the long, stressful hours of work that are often required in the final weeks before a new product launch—can have an inordinate impact on the success of businesses and they’re powerful shapers of organizational culture. Effective leaders understand that... View Details
        Keywords: Leadership; Situation or Environment; Management Skills
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        Serapiao, Flavio, Andrew Hill, and Boris Groysberg. "Managing Through Crunch Time—Without Burning Out Your Team." Harvard Business Review Digital Articles (September 13, 2021).
        • Article

        The Conversational Circumplex: Identifying, Prioritizing, and Pursuing Informational and Relational Motives in Conversation

        By: Michael Yeomans, Maurice E. Schweitzer and Alison Wood Brooks
        The meaning of success in conversation depends on people’s goals. Often, individuals pursue multiple goals simultaneously, such as establishing shared understanding, making a favorable impression, and persuading a conversation partner. In this article, we introduce a... View Details
        Keywords: Conversation; Goal Pursuit; Communication; Interpersonal Communication; Goals and Objectives; Framework
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        Yeomans, Michael, Maurice E. Schweitzer, and Alison Wood Brooks. "The Conversational Circumplex: Identifying, Prioritizing, and Pursuing Informational and Relational Motives in Conversation." Current Opinion in Psychology 44 (April 2022): 293–302.
        • December 2021
        • Article

        Entrepreneurial Learning and Strategic Foresight

        By: Aticus Peterson and Andy Wu
        We study how learning by experience across projects affects an entrepreneur's strategic foresight. In a quantitative study of 314 entrepreneurs across 722 crowdfunded projects supplemented with a program of qualitative interviews, we counterintuitively find that... View Details
        Keywords: Crowdfunding; Experience; Prediction; Timeline; Complexity; Entrepreneurship; Learning; Experience and Expertise; Forecasting and Prediction
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        Peterson, Aticus, and Andy Wu. "Entrepreneurial Learning and Strategic Foresight." Art. 1. Strategic Management Journal 42, no. 13 (December 2021): 2357–2388. (Lead article.)
        • 2021
        • Working Paper

        Entrepreneurial Learning and Strategic Foresight

        By: Aticus Peterson and Andy Wu
        We study how learning by experience across projects affects an entrepreneur's strategic foresight. In a quantitative study of 314 entrepreneurs across 722 crowdfunded projects supplemented with a program of qualitative interviews, we counterintuitively find that... View Details
        Keywords: Experience; Interdependency; Strategic Foresight; Crowdfunding; Timeline; Delay; Forecasting; Entrepreneurship; Learning; Complexity; Forecasting and Prediction; Product Development; Planning
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        Peterson, Aticus, and Andy Wu. "Entrepreneurial Learning and Strategic Foresight." Harvard Business School Working Paper, No. 21-123, January 2021. (Revised May 2021.)
        • September 2007
        • Supplement

        Leadership in Law: Amy Schulman at DLA Piper (Video Supplement)

        By: Boris Groysberg
        What does it take to build a successful career over time? Describes Amy Schulman's career progression and role as a star senior litigator and top executive at one of the world's largest law firms. It focuses on different stages in her career and what she did to be... View Details
        Keywords: Law; Personal Development and Career; Time Management; Work-Life Balance; Governing and Advisory Boards
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        Groysberg, Boris. "Leadership in Law: Amy Schulman at DLA Piper (Video Supplement)." Harvard Business School Video Supplement 408-701, September 2007.
        • 15 Dec 2021
        • News

        Pandemic Sweetens Lure of Smaller Cities’ Relocation Incentives

        • 16 Jul 2019
        • News

        JUUL: Leading the Vaping Revolution

        • December 2021 (Revised May 2025)
        • Case

        Bed Bath & Beyond: The New Strategy to Drive Shareholder Value

        By: Benjamin C. Esty and Daniel W. Fisher
        At one time, Bed Bath & Beyond was one of the most successful specialty retailers in the United States—its growth and profit margins far exceeded both peer retailers in the home goods market as well as many other discount retailers. But in 2014, its stock price peaked,... View Details
        Keywords: Competitive Strategy; Competitive Advantage; Value Creation; Diversification; Corporate Governance; Leading Change; Performance Evaluation; Valuation; Investment Activism; Retail Industry; Consumer Products Industry; United States
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        Esty, Benjamin C., and Daniel W. Fisher. "Bed Bath & Beyond: The New Strategy to Drive Shareholder Value." Harvard Business School Case 722-408, December 2021. (Revised May 2025.)
        • March 2002 (Revised May 2010)
        • Case

        Apple Stores

        This case reveals the genesis of the Apple Stores, a revolutionary retail concept launched by Ron Johnson, Apple Computer's senior vice president of retail. In January 2002, Apple Computer was at the eve of one of the most stunning commercial successes ever known in... View Details
        Keywords: Competitive Advantage; Marketing Channels; Consumer Behavior; Innovation and Invention; Computer Industry; Retail Industry
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        Wathieu, Luc R., and Kevin Morris. "Apple Stores." Harvard Business School Case 502-063, March 2002. (Revised May 2010.)
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